DO NOT BUY SAREES FROM HERE
DO NOT BUY SAREES FROM HERE
This website is fraud!!
Utterly disappointed with this website. My overall experience is pathetic.
The saree I received looks completely different from the pictures shown on the website, and the quality is extremely poor. What’s even more frustrating is that there is no return and refund policy. The products can only be exchanged and that too the customers themselves have to courier them. No pick up facility is provided.
The customer is also made to go through a complicated and inconvenient process.
The customer support experience was equally disappointing. When I tried to raise my concerns, the representative simply disconnected the call. That is not only unprofessional but also shows their sinister intention of cheating customers.
I would strongly advise people not to order anything from Silkfolk. Poor quality, misleading product images, an unreasonable exchange or store credit policy, and extremely disappointing customer service. I had a horrible experience
I am going to file a case in consumer court.








