Never respond to problems - Avoid....,.
Ordered shoes from them and received e-mail saying they had been sent. They never arrived. Contacted them 6 times using their contact form on the web site (twice), e-mail (three times, one in German by using google translate), and by Facebook where they deleted my post. They never responded to any contact. Finally contacted them via Paypal which was also ignored.
Had to escalate this via Paypal and then received a full refund via Paypal within a couple of days.
Please avoid this comany at all costs.
They do have the cheek to keep sending advertising e-mails though.
