Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I purchased a replica shield in Dec of 2023 as a gift. I’ve never received it and have been unable to reach them through any communication channels. They are the worst kind of people!

Bewertet mit 1 von 5 Sternen

part received was correct. however they must be using minimum wage Illegal workers as pickers. the other part was not backordered, just not sent. SO FAR I AM BURNED.

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The price I paid for the spring was okay even thogh it should not break one month outside the warranty but the shipping needs more options than what they offer. Any time the shipping options are li... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Our order from March 20, has not arrived. We need it and keep writing and no one answer regarding our order and request. Bad service. Unfortunnatley

Unternehmensdetails

  1. Sicherheitsausrüstungsgeschäft
  2. Möbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Home Security Products by Shieldlab, LLC. We work hard to make sure that every one of our customer’s feels safe inside of her or his own home and that our customers know how to build a strong shield of protection around their own household.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

32 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service and prices.

Quick shipment, everything came I when it was supposed to at a price that was right! Will definitely order again!

8. Oktober 2015
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cheap looking and basically over priced

The item purchased when received looked cheap and in my opinion would not fool any would be thief. I have seen children's toy guns that looked more realistic. The items ware made in China like most of these items and retail on the Internet anywhere form $2.99 to $20.99 at Best Buy. Yes the items are the same. It just depends on what the market is willing to pay. I contacted the company the next day and got an RMA return number and sent them back. Beside paying shipping which came a day later since the shipper wrote the wrong address on the box but I had to pay the return shipping plus 20% restocking fee. Basically the company got their money back for their investment and will probably resell the item to someone else. I did find a company that manufactures a security camera for the real thing and a duplicate of the real thing that is a dummy camera. You cannot tell the difference.Purchasing the new cameras, even with shipping turned out to be the same price I paid for the first cameras even with the return shipping and the 20% restocking fee. Extremely happy with the new purchase.The new cameras even have the name of the company on them and they are a recognized security name. People need to do a little research before buying either the real thing or a dummy camera as a deterrent.

29. September 2015
Bewertung ohne vorherige Einladung
Shieldlab, LLC-Logo

Antwort von Shieldlab, LLC

Thank you for bringing this situation to our attention. First and foremost. I would like to apologize for any inconvenience we have caused you. I am discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Thank you,
Ralph Winn

Bewertet mit 5 von 5 Sternen

Nice Security System.

As I was putting up two of the Cameras, On the front of the House. The Neighbor from across the street asked me. "Are you putting a security System?" My Answer was YES. The Neighbor on my left & on the right Also Asked. The Neighbor on the left side asked " Can you point one of the Cameras a little bit to my Driveway too?" I thought it was funny. I let them know it was programed to my son's Lab Top & Cell Phone, So he can Check on the house from any place or Time. I was trying to make it sound as good as I could.

21. September 2015
Bewertung ohne vorherige Einladung
Shieldlab, LLC-Logo

Antwort von Shieldlab, LLC

Thank you for writing such an awesome review. Please let us know if you get more feedback from your neighbors.

Kind Regards
Ralph Winn

Bewertet mit 5 von 5 Sternen

Excellent Service

Had a couple questions, called Ralph and he answered them right away. Shipment was received next day, excellent quality materials used and packed very well. The product works as stated, great inexpensive deterrent 'dummy camera' for our home!

5. September 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Feeling safter!

We received our solar powered product from SHIELDLAB - (home security products) not knowing what to expect and we were surprised with how authentic our camera looks. We live on a small cul-de-sac and have it mounted on the corner of our home. Not only does my family feel safer, our neighbors do too and are also interested in buying some. Even though we live in a safe community, you never know what can happen and with this we have peace of mind.

4. September 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Stacey

This was my second order with Shieldlab.com, and things couldn't have gone more smoothly. I had some pre-purchase questions about the Trinity-788 lock, so I called the sales people. They answered in a very timely and professional manner with useful information.

2. September 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Got my products the very next day!

Great service. I ordered one afternoon and the products were at my doorstep the next. Products were reasonably priced and high quality at the same time. I can't wait to get these installed!

2. September 2015
Bewertung ohne vorherige Einladung
Shieldlab, LLC-Logo

Antwort von Shieldlab, LLC

Thank you for taking the time to write such a beautiful review.

Kind Regards,
Ralph Winn

Bewertet mit 1 von 5 Sternen

ordered two received one.

part received was correct. however they must be using minimum wage Illegal workers as pickers. the other part was not backordered, just not sent. SO FAR I AM BURNED.

9. August 2015
Bewertung ohne vorherige Einladung
Shieldlab, LLC-Logo

Antwort von Shieldlab, LLC

Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused by this unintentional mistake. We are sorry that you were not satisfied by our service and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future.

Not shipping your whole ordered is not acceptable. We’re shipping your complete order out first thing in the morning and returning all your money.

We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.

Shieldlab Management

Bewertet mit 5 von 5 Sternen

Great products, Great Service!

I've been using the Trinity-788 Biometric locks for years with no worries.
My initial install questions were answered by reading the products FAQ section. Great Job Folks!

7. August 2015
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Need more shipping options

The price I paid for the spring was okay even thogh it should not break one month outside the warranty but the shipping needs more options than what they offer. Any time the shipping options are limited the price is outrageous

6. August 2015
Bewertung ohne vorherige Einladung
Shieldlab, LLC-Logo

Antwort von Shieldlab, LLC

Thank you for taking the time to write a review. Were very sorry about the limited shipping options. This is something were working on. We’re hoping to have United States Postal Service soon.

We really appreciate your thoughts.

Thanks again
Ralph Winn

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