The Share Centre | www.share.com Bewertungen 1.147

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I did the water park and Liam was absolutely fantastic he played loads of games with us was great fun and I think he deserves a raise

Bewertet mit 3 von 5 Sternen

Update: Following sending in a complaint I am much happier. The complaints team actually listened to me and I am pleased to say we were able to resolve the issues. Got to communicate with a person... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Share Centre has recently become part of ii interactive investor. In order to create my new account I rang and spoke to Josh B, who was new to the job he told me, but nevertheless he was amazing - he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have Lasting Power of Attorney for my mother who has accounts with Share Centre and Interactive Investors. I phoned the Help Centre who responded in less than 2 minutes and Erin talked me through m... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Investmentservice
  2. Alternative Finanzdienstleistungen
  3. Kapitalanlagegesellschaft

Informationen, die aus verschiedenen externen Quellen stammen

Passionate about investment, our investor accounts and services are designed to make investing in the stock market easy, whether online or by phone. You can deal in a wide range of investments, we offer ISAs for straightforward, tax-efficient saving, and we make investing for your children and for your retirement hassle free.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

1147 Bewertungen

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Bewertet mit 5 von 5 Sternen

Quick to answer the phone and put me…

Quick to answer the phone and put me right to my problem

29. Oktober 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mr Collins

Thank you very much for taking the time to provide your kind feedback.

I am glad to hear your problem was resolved efficiently and you experienced our great customer service.

I wish you well in all your future investing and I hope we can continue to provide you with a high standard of customer service.

Kind regards,

Roisin
Customer Service Associate

Bewertet mit 5 von 5 Sternen

Great company they make dealing so easy

28. Oktober 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear customer

Thank you for taking the time to provide your kind feedback.

I’m glad to hear that you find our service easy to use, our motto is “Simply easier” as can be seen in our logo at www.share.com.

I wish you well in your future investing.

Kind regards,

Roisin
Customer Service Associate.

Bewertet mit 5 von 5 Sternen

Professional , Friendly, Empathetic.

Professional yet friendly and empathetic - staff and website deliver.

21. Oktober 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mr Burr

Thank you for your wonderful feedback.

The new website was designed using the feedback we’ve received from our customers, and represents a massive leap forward with regards to security, website navigation and visibility of account details. It's great to hear the changes that have been implemented are working well for our customers.

I wish you well in all your future investing and I hope we can continue to provide you with a high standard of customer service.

Kind regards,

Roisin Customer Service Associate

Bewertet mit 5 von 5 Sternen

Have used the share centre from its…

Have used the share centre from its inception more years ago than one care to remember. Always found them to be friendly and efficient both on phone and via post. Convenient way of holding shares & ISA's in one place. Only thing that could be improved on web site is to link multiple accounts (i.e. Mr / Mrs / Mr & Mrs) with same surname and address onto one log in page - my bank does it.

21. Oktober 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mr and Mrs Chitty

Thank you for taking the time to provide your feedback.

I would like to thank you for your loyalty to our service. It's wonderful to hear that we have continued to provide you with our award winning customer service throughout the years.

I am happy to confirm that it is an option to link your online accounts. I have sent you a separate email with instructions on how this can be done.

Kind regards,

Roisin
Customer Service Associate

Bewertet mit 5 von 5 Sternen

I moved my investments to the Share…

I moved my investments to the Share Centre some time ago from a broker. I find them to be professional, approachable, helpful and efficient and the fees reasonable.

15. Oktober 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Ms Alexander

Thank you for providing your kind feedback.

It's great to hear that you have experienced our award winning customer service since transferring your account to us here at The Share Centre.

We will always attempt to remain competitive in our market and I wish you well in all your future investing.

Kind regards,

Roisin
Customer Service Associate

Bewertet mit 5 von 5 Sternen

Been with you for years A1service…

Been with you for years A1service thoughout One niggle can you please put your telephone numbers too the first page can never find it J L ine

10. Oktober 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mr Line

I would like to thank you for your loyalty to our service. It's wonderful to hear that we have continued to provide you with our award winning customer service throughout the years.

I am sorry to hear that you have experienced difficulty with locating our contact details online. You can find our telephone number on any of our help and support topics under the heading 'Still need help'.

I have logged your suggestion regarding adding our telephone number to the front page of our website as feedback to be reviewed. Thank you very much for your feedback.

Kind regards,

Roisin
Customer Service Associate

Bewertet mit 5 von 5 Sternen

Problem solved

Being elderly and not calling this service before. I found it extremely easy to explain my problem and it was no trouble for the operator to correct it. Would definitely recommend this service,

30. September 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mrs Gater

Thank you very much for your wonderful feedback.

I am glad to hear your problem was resolved efficiently and you experienced our great customer service.

I wish you well in all your future investing and I hope we can continue to provide you with a high standard of customer service.

Kind regards,

Roisin
Customer Service Associate

Bewertet mit 5 von 5 Sternen

Efficient, friendly and helpful.

The Share Centre are far and away the best company that I deal with. Every time I have requested assistance from them in any matter at all, whoever I have dealt with has been friendly, helpful and totally efficient. As I do not live in the UK, Brexit may mean that I have to find another company to handle my shares and I will be very pleasantly surprised if whoever I choose offers the same level of commitment that I have become used to receiving from The Share Centre.

26. September 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mrs Stansfield,

Thank you for your glowing feedback regarding our services.

Due to the uncertainty regarding Brexit, it is with great regret we have been informing our overseas customer's that we may not be able to provide a service to you in the event of a no deal, however I am glad to hear that your experience with us has been a very positive one.

In case we do come out of Brexit with a no deal, I would like to take this opportunity to thank you for your custom and loyalty over the years and if you require anything else in the meantime, please do not hesitate to contact us.

Kind regards,

Caera
Senior Customer Service Associate

Bewertet mit 5 von 5 Sternen

Professional and friendly

I have been a user of the Share Centre for many years, as have all my family. Their personal service is excellent, even in times of stress, such as at tax year end, and my experience is that they are always friendly and helpful. When dealing with money, I suggest that attitudes towards customers are very important as service quality makes a big difference. I thoroughly recommend them for their professionalism and attention to detail.

23. September 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mrs Bradshaw

Thank you for taking the time to provide your kind feedback.

We're very proud of the award winning customer service we provide here at, The Share Centre and I am glad to hear that we are living up to our ethos of making investing "simply easier for you."

We wish you and your family well in your future investing with us.

Kind regards,

Roisin
Customer Service Associate

Bewertet mit 5 von 5 Sternen

Great, helpful company.

Been with The Share Centre for many years and always found the staff helpful and kind. Rina helped me on my last call with them and went the extra mile to help me achieve what I wanted to. They were recommended to me and I am happy to recommend them.

20. September 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear customer,

Thank you for your glowing feedback about our Customer Service Associate Rina! I will ensure that your kind words are passed onto her and her manger to feedback on the great customer service you received.

I wish you well in your future investing.

Kind regards,
Caera
Senior Customer Service Associate.

Bewertet mit 5 von 5 Sternen

On a recommendation

On a recommendation, I am transferring my funds and ITs to the Share Centre. So far the service has been excellent with prompt replies to emails and, believe it or not, the staff actually ring back - a rare occurrence, I find, in the financial services industry!
Robert Perkins

20. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Quick replies on phone

Quick replies on phone. Very convenient to have all one's trusts and shares in one place. Easy to get statements, and to read them. Phone respondents have good courtesy, knowledgeable, quick answers. Low frequent dealing rate appealing.

All in all very satisfactory. Glad I have shares in them. Quoted in the media more often these days - becoming established and respected.

11. September 2019
Bewertung ohne vorherige Einladung
The Share Centre | www.share.com-Logo

Antwort von The Share Centre | www.share.com

Dear Mr MacArthur,

Thank you for your kind feedback regarding our staff.

We're very proud of the award winning customer service we provide here at, The Share Centre and I am glad to hear that we are living up to our ethos of making investing "simply easier for you."

You may of seen us as of lately on the BBC, where our Investment Research Analyst Helal is a regular speaker on various investment matters. This is always fantastic exposure for our company and we have many more planned for the future.

Kind regards,

Caera
Senior Customer Service Associate

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