Seymours Estate Agents Bewertungen 

738
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Simon Kelso at the Guildford branch was amazing, so helpful and reassuring and nothing was too much trouble for him,made selling nice and easy. Thank you from Andrea.

Bewertet mit 5 von 5 Sternen

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the lin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Mehr ansehen

Bewertet mit 2 von 5 Sternen

We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them... Mehr ansehen

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

738 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 26 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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3,8

Alle Bewertungen

(738)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Well Done Seymour’s…

Charlie and the team at Seymour’s Horsell helped make our buying experience stress free.

Will definitely use Seymour’s again.

10. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Lynne,

Thank you for your lovely feedback! It’s fantastic to hear that Charlie made your buying experience so stress-free. We’re thrilled to have been part of your journey and look forward to helping you again in the future.

Wishing you all the best in your new home!

Bewertet mit 5 von 5 Sternen

Charity Holden was very helpful and…

Charity Holden was very helpful and professional and gave excellent advice. We received an offer within 2 days of the property going on the market and completion within 3 months

3. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Mr Marshall,

Thank you for sharing your experience! It’s fantastic to hear that Charity’s advice and professionalism helped secure an offer so quickly and made the process smooth right through to completion.

We’re delighted we could help, and if you ever need assistance again, please don’t hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Seymours Estate Agents, Burpham, Guildford, Surrey

We would like to express our heartfelt gratitude to Seymours Burpham for their exceptional service. The team’s professionalism, excellent communication, and dedication made the entire process seamless and stress-free.

A special thanks to Georgia and her team for their attentiveness to our specific needs and preferences. Their ability to find the perfect property without any delay truly exceeded our expectations.

It’s rare to find such a committed and supportive team, and We highly recommend Seymours Burpham to anyone looking for a reliable and professional estate agent.

Thank you again for your outstanding support!

Warms Regards
Shahnaz and Mohsen

10. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Shahnaz and Mohsen,

Thank you so much for your thoughtful review. We’re delighted to hear that you had such a seamless and stress-free experience with Seymours Burpham.

Georgia and her team will be thrilled to know that their attentiveness and commitment exceeded your expectations and helped you find the perfect property so quickly.

Your recommendation means a great deal to us, and we’re grateful for your kind words. If there’s anything we can assist with in the future, please don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

A really good level of service and support

Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible.
A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.

20. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you for your kind words! We’re glad the Seymours Dorking team could support you through what sounds like a challenging process.

Emma will be delighted to hear how much you appreciated her proactive help, both during and after the sale.

If there’s anything else we can assist with, please don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Would use Seymours again

All staff really professional and helpful. Communication was great, we always knew what was going on.

29. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Gary,

Thank you for your kind feedback! It’s great to hear you found our team professional and helpful and that our communication kept you well-informed throughout.

If there’s anything else we can assist with, feel free to reach out.

Bewertet mit 5 von 5 Sternen

I have just sold with Seymours Woking…

I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.

2. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Helen,

Thank you for sharing your experience! We’re so pleased to hear you were happy with how your sale was handled. Maxine from the Sales Progression Team will be delighted to know her recommendations were helpful to you.

We’d be thrilled to assist you again in the future.

Bewertet mit 5 von 5 Sternen

Service from Seymours was absolutely…

Service from Seymours was absolutely fantastic from the initial marketing of the property through to sale completion. Seymours were very responsive throughout the process and kept us fully informed. Would have no hesitation whatsoever in dealing with Seymours/Burpham again should the need arise. Would happily recommend Seymours/Burpham to others looking to buy/sell properties in the Burpham area.

30. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Gary,

Thank you for your fantastic feedback! We’re so pleased to hear that you found our service responsive and informative throughout your sale.

It’s great to know you’d consider working with Seymours Burpham again and would recommend us to others – we truly appreciate it.

If there’s anything we can help with in the future, don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Seymour's have been great from start to…

Seymour's have been great from start to finish, the communication has been excellent and I feel that I have been supported throughout my selling and purchasing experience with them. What has been really helpful is having a client relationship manager (Krisy) who co-ordinates everything for you, speaks to all parties in the chain and takes the stress away. She has been a great source of information to me and I would 100% recommend and would not hesitate to use in the future

28. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Christine,

Thank you so much for your lovely feedback! It’s fantastic to hear that you felt supported throughout your selling and purchasing journey with us.

Krisy will be thrilled to know how much you appreciated her help in coordinating everything and reducing the stress of the process. Your recommendation means a lot, and we’d be delighted to work with you again in the future.

Bewertet mit 5 von 5 Sternen

Seymour’s have been great

Seymour’s have been very patient with us as we have touched base every few years to check out the local market. On finally finding a house we loved they helped sell our house within two days at asking price. Super friendly, easy to chat to and nice that they are local and know the area very well.

3. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Kate,

Thank you for your kind review! We’re so pleased we could help you sell your house quickly and at the asking price once you found the home you loved.

It’s great to hear you found us friendly and approachable, and we’re glad our local knowledge made a difference for you.

If there’s anything else we can assist with, feel free to get in touch anytime.

Bewertet mit 5 von 5 Sternen

A great experience from start to finish

I recently purchased my first house with my partner and had a fantastic experience with Seymours throughout my buying process. Jeff was great, showing us around multiple properties and providing a excellent knowledge of the area and the houses themselves. The bid process was seamless and sorted within days was ideal because we wanted to move quickly when we found the house we liked. Then the whole process thereafter was handled brilliantly by Sandra who responded to all queries promptly. Overall a great experience and we're so happy with the house - would definitely recommend!

5. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Congratulations on purchasing your first home! We’re thrilled to hear you had such a positive experience with Seymours.

It’s great to know Jeff’s local knowledge and guidance helped during your search and that Sandra ensured everything went smoothly after your offer was accepted. We’re delighted you’re so happy with your new home!

Thank you for your recommendation, and if there’s anything you need in the future, don’t hesitate to reach out.

Bewertet mit 5 von 5 Sternen

We finally got there!

Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!
As a company, Seymours have been supportive and helpful throughout.

2. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Hi Maria,

Thank you for your kind review! We’re so pleased Lucy could support you throughout your search and help you find success in the end. We know it can be tough missing out on properties, so it’s great to hear Lucy’s understanding of your needs made a difference.

Your comments about Seymours as a whole are much appreciated, and we’re glad to have been able to assist you.

Best wishes for your new home, and don’t hesitate to reach out if you need anything in the future.

Bewertet mit 1 von 5 Sternen

Mislead me about a property, then mislead me about exiting the tenancy.

An agent with the Guildford branch mislead me about the accessibility of an apartment, telling me that the clearly visible lift in the stairwell should be working by the time I moved in. I found out two weeks into the tenancy that there were never any plans to fix it whatsoever.

I contacted them immediately about the mistake and said I wanted to have the contract cancelled, and they ignored me for a full month. After one month and a follow-up email, they said they would allow an early termination but would force me to pay the landlord's fees in relisting the apartment + rent for the month I spent waiting on them. I said this was unacceptable, and they came back several weeks later saying they would sign a surrender agreement on my chosen date, now requiring me to pay 2 months of rent, only to walk that offer back a few days later and try to add a confidentiality clause preventing me from ever mentioning that this had happened. I said I wasn't comfortable doing that (and you have to wonder how many people have been bullied out of speaking publicly about experiences like this one), but gave them a date on which I would be vacating the property regardless of outcome - since I had already planned to move into a new apartment on that date, given their earlier communication.

They booked a checkout process, tried to book a viewing, then cancelled their own checkout process and are now claiming I would only be refunded any rent paid up to the date the landlord agrees to sign the surrender agreement, which is likely to be at minimum 3 months of rent for the privilege of being stuck in an inaccessible apartment and waiting for them to respond to my emails.

The PR team who monitor feedback on this website respond pretty quickly to poor reviews, but the agents who deal with your issues will not. Consistently terrible organisation, improperly trained staff, and no respect for their tenants. Renting from Seymours was an extremely expensive mistake.

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lightwater Office

The team at the Lightwater office kept us informed through the initial stages and subsequent viewings. They achieved a lot of viewings in a short period. Krisy Ehret our client relationship manager once offer accepted was outstanding in her support.

22. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thanks for leaving your feedback – it’s great to hear you felt well-informed and that we managed to arrange so many viewings quickly.

I’m really glad Krisy was such a help once the offer was accepted. I’ll be sure to pass your comments on to her – she’ll be chuffed to hear it.

If there’s anything else I can help with, just let me know.

Bewertet mit 5 von 5 Sternen

5 Stars to Seymours Estate Agents

We had an excellent experience with Seymours Estate Agents Dorking! They made the process of finding a home to rent so smooth and stress-free. The team was professional, friendly, and always willing to answer our questions. They really listened to what we needed and found us the perfect place that ticks all the boxes. We couldn’t be happier with their service and would highly recommend them to anyone looking for a new home. Thank you for making this such a positive experience! Thanks Jamie - you really have been FANTASTIC!!!

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you for sharing your experience! We’re delighted to hear that the team at Seymours Dorking made your search for a home smooth and stress-free. It’s great to know we could help you find the perfect place that meets all your needs.

Jamie will be thrilled to hear how much you appreciated his fantastic service – we’ll be sure to pass on your kind words!

If there’s anything else we can assist with, please don’t hesitate to get in touch.

Bewertet mit 1 von 5 Sternen

Avoid for your own safety

Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. Their own workmen recommended works that would have resolved that problem, and were ignored. When we moved out, they tried to charge us for issues that were noted on our move IN inventory, issues that we had reported and they had not fixed, and imaginary things like furnishings in an unfurnished flat. I have rented two flats from them in the past and at both, when it came to viewings for new prospective tennants, they let themselves in without permission- at the first property they let themselves in while I was in the shower after turning up 45min late (thus we assumed the visit was cancelled), at the second despite reminding them of this incident and stating that I was super anxious about it happening again, they did it again. We ended up barricading our front door to feel safe enough to wash or sleep. They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to. Avoid like the plague, especially landlords who may end up liable to their tenants for the harm Seymours cause with their negligence, as they are openly planning to rent the mold-infested flat we have just left out again untreated and not-redecorated. It can only be a matter of time before someone dies from their negligence, don't let it be you.

31. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Thank you for taking the time to share your concerns. We are very sorry to hear about your experience and take these matters seriously. To help us investigate further, could you please confirm which of our offices you rented through?

We’d like to understand what happened and address this properly. Your feedback is important to us, and we are keen to resolve this issue.

27/11/24 Update reply.

Thank you for taking the time to share your concerns. We are truly sorry to hear about your experience and want to reiterate that we take all feedback and reported issues very seriously.

Since our initial response, we have undertaken an internal investigation using the information provided in your review. Unfortunately, we have been unable to locate any records relating to your tenancy or the issues described, and none of our team members recall the events mentioned. Without further details, we are unable to corroborate the claims made in your review, leaving us to believe it may not represent an accurate reflection of our business or practices.

We are keen to resolve this matter appropriately and encourage you to get in touch with us directly to provide the necessary information to assist our investigation. However, if we do not hear back from you, we will have no choice but to escalate this and report the review to the platform administrator, as we are committed to ensuring all feedback is genuine and fair.

Your cooperation would be greatly appreciated, and we hope to hear from you soon so we can work towards a resolution.

Bewertet mit 1 von 5 Sternen

SEYMOURS BIGGEST BUT NOT BEST

Poor service and unparalleled arrogance from the biggest but certainly NOT the best agency. My experience with Seymours has been frustratingly and shockingly dreadful. As managing agents, they are so slow to action property complaints and then behave as though they are doing you a favour. The letting agents have no regard for your time and cancel AFTER the last minute, if they bother at all, or just don’t care enough to show up on time to show a property and then they don’t even have the decorum to offer an apology because of course, you aren’t worthy of their time. Seymour’s are, without a doubt, bullies in the industry who trample over smaller agencies and scrabble to get a few hundred pounds in fees that they did not earn or deserve. Appalling and I hope that I never have the misfortune to deal with Seymours again in any capacity.

MY RESPONSE TO SEYMOURS REPLY: WOKING WAS OUR MANAGING AGENT AND WERE COMPLETELY USELESS AND WHEN WE MOVED WE DEALT WITH A NUMBER OF AGENTS FOR VARIOUS PROPERTIES THAT WE WANTED TO VIEW AND THE ATTITUDE OF YOUR AGENTS IS LESS THAN SUB PAR.

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Seymours Estate Agents

Dear T.E.R,

Thank you for sharing your feedback with us. We’re sorry to hear about your experience and would like to address your concerns. As we have 20 offices, could you please confirm which office you dealt with so we can investigate this further?

We take all feedback seriously and would like the opportunity to assist you.

25/11/24 - Thank you for your reply. As mentioned, we take your feedback extremely seriously. Could you please contact Lisa Athron at Woking Lettings on 01483 741300.

Bewertet mit 5 von 5 Sternen

Seymours Haslmere

Great service from the whole team at Seymours Haslemere. We had a number of challenges with our purchase and found the team to be proactive, communicative, transparent and organised. Special thanks to Paige and Joss for their support and professionalism throughout. Prior to buying our property, we also attended a number of viewings with Seymours, who were always punctual and well-informed.

14. November 2024
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Antwort von Seymours Estate Agents

Thank you so much for your lovely feedback. We’re thrilled to hear that you had such a positive experience with us. It’s great to know that Paige, Joss, and the rest of the team were able to support you. If there’s anything we can assist with in the future, please don’t hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Amazing

We dealt with Natalie and Ronnie for the most part and they were both amazing.
We both listed our property for sale and were looking for a new property with Seymours Addlestone. They were very professional, knowledgeable, approachable and accommodating. They helped us to get an offer on our home and find the perfect new home in just 3 weeks! They listened to our requirements and arranged viewings for properties brand new to the market that they knew would suit our needs, and made the whole process so easy.
A wonderful team and would highly recommend to anyone looking to buy and/or sell!

19. November 2024
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Antwort von Seymours Estate Agents

Thank you for sharing your experience Naomi, your recommendation means a lot to us, and we’re so pleased we could help. Wishing you all the best in your new home!

Bewertet mit 5 von 5 Sternen

Sold within a Week at target Price

Within a week we had two offers for our 2 bedroom apartment we owned through Seymours and at the target price in a location that is inundated with flats for sale. They spread the word and started showrounds immediately; and negotiated the selling price. We are currently half way through the sales process. They did get some help from us in getting the flat decorated for sale. Well done and thank you.

30. Oktober 2024
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Antwort von Seymours Estate Agents

Thank you Leonard for your kind words. We’re delighted to have secured two offers so quickly for your apartment, especially in such a competitive market. It’s great to hear our efforts in spreading the word and organising viewings made a difference. Your hard work in decorating the flat certainly played a part too! We’ll continue to support you through the rest of the sales process. Thank you again for choosing Seymours.

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