Took Them to Court and Won
Took Them to Court and Won - Avoid This Company at All Costs!
I purchased a Land Rover from SCS Autos LTD Watford in 2022 under the pretence that it was "a good clean car with no issues." However, within days, I discovered serious faults. An independent Land Rover specialist garage confirmed the car was dangerous and would not pass its MOT, estimating repair costs over £8,000. Another independent garage stated, "there are some serious issues which, in my mind, do not make this vehicle of merchantable quality and are not commensurate with the vehicle's age and mileage." SCS Autos would have been well aware of these issues, yet failed to inform me of them at the point of sale.
Despite many months of back-and-forth attempts to resolve the issue, the dealership dismissed all the faults as "fair wear and tear" and a "warranty issue." Negotiations clearly fell apart when they decided to ignore my emails and block my phone calls. I was forced to take the matter to court, where the dealership failed to show up twice. The judge stated, "the defendant [SCS Autos LTD] had acted dishonestly at every stage." The court ruled in my favour, ordering the dealership to refund my money.
After the court ruling, SCS Autos tried to collect the car before refunding me, raising concerns about their intentions. After my refusal to comply with their plan, they filed an appeal the following day, claiming ignorance of the court date, which the judge promptly dismissed. They failed to pay within the given timeframe, and I had to involve bailiffs to enforce the judgment. The bailiffs eventually recovered the payment, including their fees. The bailiff's report stated, "the debtor arrived and was still irate and refusing payment... and shouting." This demonstrates the type of people, at every level, who work at SCS Autos.
I tried my very best to resolve my car issue with SCS Autos, but they avoided all responsibility at every turn; it took two years and a court order. They lied to me at the point of sale about the state of the car. They lied in their defence about me "refusing to help [them] fix the car." Then they lied about not knowing when the court date was, trying to unjustly overturn the judge's decision. Every dirty trick in the 'dishonest car salesman's' book they will and did try.
My advice to anyone thinking about buying from SCS Autos LTD Watford is: do not! Yet if you still unwisely decide to do business with them, remember to document absolutely everything, understand their dishonest tactics, and know your legal rights.
2. Juli 2024
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