Yet to receive the sofa, therefore this review is for the customer service received, from entering the store, myself and family were greeted with a smile, and a simple if you need anything please sh... Mehr ansehen
Standort
Standort wechselnUnit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB
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Das sagen Bewerter
Was approached by a member of staff who asked if we needed any help, we said we were just looking she then said if we need anything help to come see her which we did. Very helpful not pushy at all an... Mehr ansehen
I was kept informed at all times, was able to track my delivery to my door,and at the time given. The two delivery lads were brilliant, very professional. Exceptional service.
Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Swindon
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben

Kontaktinformationen
Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, Vereinigtes Königreich
- 0191 731 3300
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I was happy to choose my 2 seat settee…
I was happy to choose my 2 seat settee and the colour I chose. The young lady was very helpful and I had monthly payments. When the sale settees came up on my phone the same as the one I chose I was surprised to see the price of them. My daughter said it was too late to change anything. I wish it was but I take it that it must stay as it is. Thank your staff for her help D Davis.
The salesperson was very knowledgeable…
The salesperson was very knowledgeable and helpful.
Would like to say young lady who we are…
Would like to say young lady who we are sorry but can't remember her name but she did buy a new car that morning, she very pleasant & polite & helpful & nothing was too much trouble.
Dream sofa
Myself,my son and my daughter visited scs and we were welcomed with a loving smile and we were all offered a delicious cup of coffee on arrival.
One of the sales ladies called Charlotte explained to us that the sofa would be designed with any fabric or leather to our desire, to which we feel in love with a Italian leather 3 seater and 2 seater combo. Charlotte explained and demonstrated how the sofa worked. Due to falling in love with it we decided to go through with the purchase, and now we have our dream sofa on the way. We couldn’t thank Charlotte enough for helping us and we would definitely recommend scs to our friends and family.
Great service from Aaron and Shaun…
Great service from Aaron and Shaun this morning with delivery of my new sofa. Polite and friendly. Set the sofa up and took away all the rubbish and left after making sure everything was working correctly.
A really good experience
I was looked after by a young man called Alex. He was really helpful with what I wanted. He took me round the store to choose what was comfort and style for me, and also discussed the choice of material and pattern I wanted to have. Completely thorough in what I need to add in for protection of my furniture and explained the guarantee process. He knows his job.
Fantastic service at the Swindon Store…
We made a purchase at your Swindon store where we were very impressed with the store assistant Charlotte she was so helpful and patient in helping us find the right colour and fabric for our corner chaise. Thank you Charlotte
Mr and Mrs Brind
The 2 men that helped us with our…
The 2 men that helped us with our recent sofa choice were excellent. They were knowledgeable, patient and approachable. They made the experience fun and exciting.
Really helpful sales person
Really helpful sales person. Not at all pushy with sales just really friendly and knowledgeable.
The customer service from Alex was…
The customer service from Alex was great and he made the sale. He was knowledgeable and the purchase was easy. Good quality sofas
Very good service from Charlotte in the…
Very good service from Charlotte in the Swindon store. 👍🏻
Sofa bed delivered with care
Aaron + Shaun were cheerful when they delivered our 2 seater sofa bed. They also took great care of our home when they unpacked it in our chosen room. Highly recommend them. Thanks guys.
Driver and mate kept me informed when…
Driver and mate kept me informed when they were going to do the delivery very quick and helpful tidying up after themselves really happy pair
Good selection and helpful staff
Exceptional service
Exceptional service, went above and beyond to help get the sofa into my house. Would recommend and will definitely use again
SCS Swindon Wiltshire
Brought two 2 seater’s and just missed the delivery date for before Christmas. We have had to go into the Swindon store with some questions as they have come to mind. We have met a few managers which all have been outstanding, helpful, friendly and kind. They also have two wonderful ladies working there who also have exactly the same attitude towards customers. I would highly recommend this store to anyone who are looking for sofa’s with a high quality and high quality of staff. I like to take this opportunity to thank all the staff again.
Verwendet eventuell KI als AntworthilfeMehr lesen
Excellent service from the Swindon team.
We went into SCS Swindon for a new Sofa the the January sales. We were greeted as we walked around first by Alex who provided information without a pushy sales manner and then later as we walked around Dan provided information as required. As with visits like this we ended up going back to the furniture we sat in originally. Although we were 90% decided we left the store, Dan provided us an email and over the next 24 hours we asked a few questions and received valid and valuable information from Dan. As a result we placed the order with Dan over the phone. An excellent service and would highly recommend Dan and the team. Thank you.

Antwort von poltronesofà - Swindon
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