Beautifully laid out shop. Nice relaxed atmosphere. Excellent quality sofas. The sales assistants were both friendly & knowledgeable. They knew exactly when to step in to offer help or answer question... Mehr ansehen
Standort
Standort wechseln4 Capital Shopping Park, Leckwith Road, CF11 8EG Cardiff, Glamorgan,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very pleased with my suite indeed. Great quality is modern. Liked I could choice a chair and had it covered in the same fabric as the suite. Delivery was excellent and delivery guys were very respec... Mehr ansehen
Show room staff are very helpful and informative in terms of product specification. I did bot feel pressured and was given plenty of time to wander around and our pace. However, and im glad i Lef... Mehr ansehen
Unternehmen hat geantwortet
All communication prior to delivery was excellent. The 2 men who delivered and set up the sofa were really professional and very friendly. We are delighted with our 3 piece suite. The salesman in t... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Cardiff Capital
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben
Kontaktinformationen
4 Capital Shopping Park, Leckwith Road, CF11 8EG, Cardiff, Glamorgan,, Vereinigtes Königreich
- 0191 731 3300
4,7
Hervorragend
1265 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They were highly proficient & professional..
Excellent. The delivery team were highly proficient & professional. They put up our sofa very quickly even in 28° heat. I was very impressed.
9. Juli 2026
Start to finish
Great service in store, kept me updated and delivery team were quick and efficient.
We love our new pink sofa
9. Juli 2026
I was very pleased from customer…
I was very pleased from customer service in the shop to the delivery. Everyone was friendly, helpful and knowledgeable. The delivery guys were efficient and quick. Couldn't have asked for better.
I was excited to receive my sofa, and I wasn't disappointed. It's so comfortable and exactly what I'd imagined. I am one very happy customer. 😊
9. Juli 2026
Friendly staff with no pressure selling
We felt very welcome and the staff were happy to answer all our questions. We never felt pressured at any point.
7. Juli 2026
The delivery guys phoned me and said…they would bevhere within the hour and they were 👍
The delivery guys phoned me and said they would be there within the hour and they were within the hour, they unpacked the sofas and put all the rubbish in the wagon
They put sofas together plugged it all in
Couldnt fault their attitude they were 1st class, the sofas are really great we are so happy with the product cant fault it would highly recomend
3. Juli 2026
Very respectful to property
Very respectful to property. Came on time, assembled furniture quickly and securely.
Very good experience.
3. Juli 2026
Happy Friendly sales person/not pushy/ very…
Friendly sales person/not pushy/ very informative/ so much to choose from/ lovely quality/
27. Juni 2026
We have yet to receive our furniture…
We have yet to receive our furniture but the purchasing of it was a very pleasant experience. The staff at the store in Leckwith were exceptional in every way.
27. Juni 2026
tosh was amazing helped me find perfect…
tosh was amazing helped me find perfect sofa so happy and kept updated with delivery very happy
5. Mai 2026
Excellent service throughout the…
Excellent service throughout the transaction, can't fault a thing salespeople delivery updates on delivery all very professional and of course pleased with the sofa and chair goes without saying thank you so much
27. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The staff was friendly,knowledgeable…
The staff was friendly,knowledgeable and helpfull.
26. Juni 2026
Antwort von poltronesofà - Cardiff Capital
Ciao Maria,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us and found the team to be friendly and helpful.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Absolutely amazing service
Absolutely amazing service! 10/10! Words can't say how happy and grateful I am for all your help. ❤️
25. Juni 2026
Quality service throughout.
Purchase was straightforward. Delivery date was sent but was unsuitable. I contacted delivery team and was offered several alternative dates.
Day before delivery I was contacted with delivery window and a more specific time on delivery day. Delivery staff rang when on way and were friendly and courteous. Placed sofa exactly where requested. Quality service throughout.
25. Juni 2026
Delivery was on time and the service…
Delivery was on time and the service off the delivery team was extremely good
25. Juni 2026
Stuart made us feel welcome and…
Stuart made us feel welcome and assisted us throughout our visit
20. Juni 2026
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