Very helpful and supportive to help me edit my listing and clear duplicates. Scoot support team email replies are not fast like lightning but they will come back to you with proper solutions, and in m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pushy sales tactics Our IT team looked into what they do for us for the money and appeared to be very little! They rang continuously for weeks still trying to persuade us to renew despite us trying... Mehr ansehen
Unternehmen hat geantwortet
The presentation was of an excellent standard and very practical. Questions were answered in a clear way to help us all understand the practicalities offered and how we personally could benefit. Jus... Mehr ansehen
hi i know we have coverage with scoot , for a long time , but service and contact are only when payment needed , every time i speak to some one the number of towns or key words reduces from our orig... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Scoot is a leading online business directory with information about more than 2 million suppliers of products and services in the UK. See names, addresses, telephone numbers, websites links, facilities, photos, special offers and even videos. Owned and operated by Enable Media Ltd.
Kontaktinformationen
Scoot House, 19 Falcon Ct, Stockton-on-Tees, Cleveland, TS18 3TU, Middlesbrough
- 0800 170 1000
- marketingteam@scoot.co.uk
- www.scoot.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Total waste of time and money
Tried them after a recommendation for our business. I can honestly admin that they are the worst place to put your money in. Having a free listing there is okay though the support is horrible.
They always promise that they will solve your problem and so 2-3 months pass.
They cheated with the price with us by advicing us to pay online and it turned a higher price than the usual which is just scam.
Nobody ever goes to their directory for anything but to look for a company to hire them.
I would definately not recommend them to anyone small or big business. Not to mention the fact that your "account manager" gets suddently lost from time to time.
I am sorry I had to sign with them at all!

Antwort von Scoot
Poor Service on recent experience over last 8 months
:::::: Reply from Scoot AFTER ALMOST 3 YEARS!!!! ::::::
Published 4 hours ago
Hi Gary,
Thank you for your comments. We appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions.
Please feel free to get in touch with us to resolve your problems.
Kind Regards,
Tom
_____________________________________________________
Where do I start?
Took out the all singing all dancing packages and have had nothing short of 8 months of misery, ping-pong email tennis, unsatisfactory support and customer service
MyMcart
Mobile phone add on brought my website down after installation and have had to remove it (their engineers inserted the code and amended existing page and global scripts without my authority)
SeoTrackx
They set this system up with the wrong information 3 times in a row meaning meaningless comparison with competitors who do not exist - at least 6 moths worth of seo reports and monitoring wasted
Producing reports for broken back-links .. when followed through some of the links are still there and active
Can't wait for the curent subscription to be over so that I can remove myself from their directory and have nothing mire to do with them
So many promises and assurances made have been broken .. non of which have they bothered to confirm back in writing, firm resistance in not allowing complants to be escalated higher up the company
we receive emails such as these:
"Sorry for delay in replying. The changes were made in our admin section but unfortunately the report did not reflect this. I am more than happy to add 2 months onto your advertising in the light off the report not reading correctly.
Kind regards
[name]"
"I fully accept the fact that the report has not read correctly for the reason as follows : two of your competitors URl's were spelt incorrectly, I did change them for you as soon as you informed me and you accepted my offer of a free Touch Local Priority Listing as a gooddwill gesture, unfortunately the second report read incorrrectly but you would not accept my apology despite offering an extension of several months on your products.
Once again I apologise for any mishaps that have occcured, my offer stills stands butunfortunately I will not be authorising a refund
[name]"
Yet nothing changes ... problems still continued to arise

Antwort von Scoot
Please do NOT waste your money with Scoot
Bad customers services, there website works on tags, so if the potential customers do not type in your tag letter for letter then forget about the chance of ever getting that customer, my website comes up higher in google for the free business listings , so the question begs to be asked.WHY GIVE SCOOT MONEY to end up on the 2nd page of google.... If the customer adviser had been better at their job, i would not be writing this review

Antwort von Scoot
Best stay clear
Spent £2000 with them and Touch Local who are the same company and you would think they would look after you, no they took the money and did not even put in the keywords I asked for? Customer Service is really bad. Asked for my money back and not a chance. If you are a new customer better to flush your money down the toliet as it will end up with the same results. Stick with Google.

Antwort von Scoot
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







