Very easy to deal with. Ordering from the website is clear. Delivery was exceptional. Needed a different size for one item and this was easy to do with a freehold return. Great experience
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing my daughter was over the moon with her school skirt after spending ages trying to find the one she would like definitely will order from them again
Initially the service was poor - delayed delivery, poor quality product and no response to my complaint. However, once I contacted the CEO, Luke, direct using his email from a review, everything was p... Mehr ansehen
Great quality uniform. My daughter prefers the trousers from here to other outlets we have used previously. Good sizing options and prices. Using Klarna as payment is so good to help struggling famili... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
School Uniform Shop has been selling clothing online since 2001, and supply all-ethical School Uniform which is also great value: School Uniform that matters. School Uniform Shop is an approved stockist, and online retailer of the brands One+All, Banner, David Luke, Trutex, Winterbottom's, Akoa, Falcon Sportswear, Juco, Chadwick Teamwear, Grass&Air, Term Footwear, BagBase, William Turner, Carta Sport, Mirak, and Mitre. All of our products are sourced through the manufacturers' official distribution channels in the UK. Our family business values are Ethical, Sustainable, Responsible. To us they are so much more than words - they drive everything we do. This is why we've been recognised over the years for our continuous efforts, always striving for the best for our customers, but at a minimum cost to the planet, and with a positive social impact. Being ethically transparent as a business is so important to us, which means stocking products that are both sustainable and ethically sourced. We "walk that talk", unlike many of our competitors. School Uniform Shop are committed to providing a great service, and premium quality school uniform from trusted brands. We take our role as school uniform suppliers very seriously, our goals are to help preserve the future of our planet for generations to come. Putting us on the right side of history.
Kontaktinformationen
Unit 1, Haywood Lodge Farm, HR2 9RU, Hereford
- 01432 343532
- sales@schooluniformshop.co.uk
- www.schooluniformshop.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just great from start to finish
Very easy to deal with. Ordering from the website is clear. Delivery was exceptional.
Needed a different size for one item and this was easy to do with a freehold return.
Great experience
Amazing my daughter was over the moon…
Amazing my daughter was over the moon with her school skirt after spending ages trying to find the one she would like definitely will order from them again
Good quality school shirts delivered…
Good quality school shirts delivered promptly with good communication regarding postage. Easy to order from and a good range of suppliers and styles of shirt.
Great service after an unpromising start
Initially the service was poor - delayed delivery, poor quality product and no response to my complaint. However, once I contacted the CEO, Luke, direct using his email from a review, everything was put right almost instantly! I had refunds for my original and return postage for the items that arrived late/didn’t fit plus a replacement pair for the shorts I had kept but which had become faulty. Luke kept me informed all the way through with daily updates and I would definitely use this company again, putting the initial issues down to one of those things that can happen from time to time.
What a great experience I had with this…
What a great experience I had with this company. Not only was the choice and quality of clothing really good but the customer service was also outstanding. After submitting my initial order I had to make a number of changes - they dealt with this extremely patiently and with good humour, eventually sending out extra things so that I had what I needed in good time. I wish I’d bought uniform from them years ago
Good quality, good customer service
The product we received was of very good quality and it came promptly. The staff couldn't have been more helpful in relation to an exchange due to incorrect size ordering on my part.Well done go to the top of the class
Excellent selection of uniform and in a…
Excellent selection of uniform and in a variety of sizes which is helpful as I have a very tall child . Ordered and my order arrived the next day, even when it was a weekend! Will be using this excellent site from now on.
Really happy with the quality of the…
Really happy with the quality of the product and the fast next day delivery. I ordered the wrong colour too and the customer service team were so helpful sorting this out for me. Very happy with the service overall!
Absolutely fantastic service
Absolutely fantastic service, honestly so helpful, speedy and considerate, I have used many inform suppliers as this nears them all. Couldn’t recommend highly enough, Lorna
Amazing!
Over the holidays I struggled tremendously to find shirts for my son with SEN needs and sensory issues, I purchased from the School Uniform Shop, and they were sadly to big, after emails with Becki in customer services they were sent back with a pre paid label from good will and exchanged with the perfect size.
My son is very happy and comfortable with the shirts and has asked for more. Without a shadow of doubt I will purchase again and thank you Becki for your wonderful help.
What a lovely business you have here School Uniform Shop 100% a satisfied customer 😀
Good quality trousers in a large range…
Good quality trousers in a large range of sizes. Good communication and delivery. The main thing about this company is great customer service which is rare these days. I recommend this company.
Great support after delay
UPDATED on 16/09:
Luke from School Uniform Shop went above and beyond to sort this issue quickly for me the day I emailed the support. And the product arrived and was exactly what we needed, which turned this issue into a great experience after all. Will order again and thank you, Luke!
Ordered on Friday, 04/09. Like everyone else was hoping to get a fast delivery. Now Thursday and despite being charged for my order I got no confirmation of it being dispatched to a courier. Tried to Whatsapp yesterday - no response. It's impossible to reach on the phone either. Emailed today and now waiting ...

Antwort von School Uniform Shop
Good response delivery issues.
Was relying on the next working day delivery, ordered Friday for a Tuesday delivery. Didn't get to the courier until Wednesday and is still "in transit" on Thursday.
An update on my initial review. The company responded and provided an email address and has subsequently given me a refund. 5* follow up service.
So on average a 3*

Antwort von School Uniform Shop
Incredible customer service
Update:
Changed review to 5 stars. After the initial hiccup in communication, Luke went above and beyond to inform me of what was happening with my delivery, and it arrived today as promised.
It's extremely refreshing when something does go wrong, to receive fantastic customer service.
The blouses look a fantastic quality and were exactly what I was hoping they would be. Given the fact there were initial issues, but then how quickly they were rectified, how the communication was thorough and exceptional, I would definitely be happy to shop here again.
5 stars based on the customer service I received and the quality of the product.
Thank you.

Antwort von School Uniform Shop
High quality clothing
High quality clothing, fast shipping, and great communications from the company :)
Thank you!
Excellent communication, high-quality products.
I've ordered from the School Uniform Shop for the last several years. They always have great stock of all the basics I need, and super fast delivery. This year part of my order was lost by the courier, but customer service rectified this quickly, sending out a replacement that arrived the next day.
Everything I've ordered has been great quality, and long-lasting, particularly the David Luke boys' school trousers.
Excellent service and communications, definitely my go-to for school uniform.
I have a great customer service…
I have a great customer service experience with them .Also sizes which i couldn't find any where i found on School uniform website.Many Many Thanks
Best School Shop ever
Great quality clothing. Best fit ever as have struggled in the past for size these are proper regular true sizing. Very fast delivery. Always within 1-3 days. Great communication. Cannot recommend enough. Wish I had found you earlier
Would have saved a lot of searching.
Thank you

Antwort von School Uniform Shop
Great quality uniform
Great quality uniform. My daughter prefers the trousers from here to other outlets we have used previously. Good sizing options and prices. Using Klarna as payment is so good to help struggling families budget. The customer service is amazing. Reply to emails fast and helpful with any request.

Antwort von School Uniform Shop
Great company, smooth transaction, great comms!
Great company, had a school uniform item for my son that I couldn't easily find elsewhere and son is starting year 7, so smooth transaction is important this year. Lovely item, arrived well packaged and on time and great comms from the company throughout. Recommended and will use School Uniform Shop again.

Antwort von School Uniform Shop
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







