SCG Wales & West Bewertungen 

Matt and Jullie have been brilliant and have very quickly established an essential landline for my elderly parents - providing follow up calls to ensure all was working and being flexible to allow me to help my parents - thank you

Five Stars for Emma Lavis & Liz. After months of problems with our new phone system we finally found Emma who arranged for herself and Liz the engineer to come to visit our site. Problems solved.
Thank you

Excellent service, transition and setup of our new phone system was easy with very few problems. would no hesitate in recommending SCG! Thanks Rachel and the team for your hard work.

I have been dealing with SCG since they took over from Datakom. I find the staff very helpful and in particular Matthew Widdicombe who I deal with on a regular basis. Nothing is too much trouble for him and if there are any issues he is always on hand to deal with them for me. I now class Matthew as a friend not just Customer Service / Accounts personnel.

We have been with SCG for a few years and there is nothing negative i can say. They have been great. service has been good and very helpful.
I mostly deal with Matthew Widdicombe in Credit Control, hes been very helpful over the years and a credit to the team. Thank you SCG and thank you Matthew :)

Gareth was super efficient as always! Quick response and did exactly what we needed. Would always recommend Gareth!

We had a complete new phone system installed and received nothing but fantastic service. We got everything we needed and was given a very enjoyable experience. Paul the engineer was professional and knowledgeable. I would highly recommend them and will continue to use SGC Wales going forward.

After changing over to SCG there was a delay in our DD being set up. Matthew was a great help and made sure that he committed to resolving the issue. He quickly and efficiently helped to get a corrective DD set up. His manner was very professional and knowledgeable. We have had follow up emails from him to confirm that the task had been completed and if we were happy with the outcome. Overall amazing customer service Thank you!

Jaydon did an excellent job.

Reliable, professional and get the job done quick.

Perfect support from start to finish

kept up to date all the time - issue fixed with Matt keeping me posted all the time.

Responses.

The team member I was speaking with did exactly what he said he would do. He also responded within a short period of time and spoke with confidence and understanding. The whole of the situation wasn't resolved at this point, but the ground work has been set and we're moving forward.

Jake was very helpful and quick a responding. His instructions were clear and he problem was solved efficiently. He then provided the same support for my colleague 😊

We had a issue with our external alarm bell in our workshop, I spoke to Andy Roberts and the issue was resolved the same day , with a technician arriving just a few hours later.

Great service , thank you very much Andy.

Gareth was really helpful - sorted my issue promptly and helped me action the next step.

I couldn't be happier with my experience using SCG Wales & West. Paul has been on hand to ensure we had a smooth transition with our phone systems. I would highly recommend.

Andy has been dealing with our telephone queries for a number of years. He deals with the requests promptly, he is reliable and if we have any further concerns/questions he is happy to help.

Liz very quickly sorted out printing issue which had been driving me crazy for a week! Always fast, efficient, friendly and good at explaining things to someone of limited technical ability! Always relieved to hear that she will be the one to get in touch with us. Many thanks once again.