What a real pleasure and great experience it was to deal with Nick at Mercedes sandown. He was / is extremely knowledgeable about the vehicle features I purchased and let me take an unhurried test dri... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We were extremely pleased with the service received from Connor when we purchased our Mercedes earlier this year. He was very helpful throughout. Disappointed to hear that he has now left Sandown as... Mehr ansehen
Unternehmen hat geantwortet
We have dealt with Khayam Ali at Sandown Mercedes for the past 15 years or more. We have bought our last four cars from him. He is very responsive. I feel that we always get an honest answer to any... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience purchasing my car from Mercedes Benz of Epsom. Thanks to Nicholas Blunsden everything went nice and smooth. Nicholas was very patient and helpful in answering all of my quest... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sandown Group are proud representatives of the prestigious Mercedes-Benz brand. Our modern and well-equipped retailers spread across the South Coast of England, with locations in Basingstoke, Dorchester, Epsom, Farnborough, Guildford, Hindhead, Newbury, Poole and Salisbury.
Kontaktinformationen
Vereinigtes Königreich
- 0330 1784154
- help@sandown-mercedes.co.uk
- www.sandown-group.co.uk
4,8
Hervorragend
7342 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good place to buy a very good car…
Very good place to buy a very good car from!
Thank you to Ena , who I first spoke to , Katie and Kyle.
Never felt pressured , was given the space and time I needed and even allowed me to change my px car.
Katie was an absolute treasure with helpful advise regarding taxing the car and how to operate the many
Gadgets within. The car itself is fabulous and wasn’t well priced…
Thank you all
Terry T
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you, Terry, for your fantastic review.
We're delighted to hear that Ena, Katie, and Kyle made your car-buying experience such a positive one. Providing a relaxed, pressure-free environment is very important to us, so it's wonderful to know you felt supported throughout the process, including with the change to your part exchange vehicle.
Katie will be especially pleased to hear your kind words. We're glad her advice on taxing the car and helping you get familiar with all its features made the handover even smoother.
Most importantly, we're thrilled that you're loving your new car! Thank you for choosing us and for taking the time to share your experience. We wish you many happy miles ahead and look forward to welcoming you back in the future.
Mercedes EQE from Cheyan
Bought a Mercedes EQE from Cheyan at this dealership. She was professional and the deal was hassle free. The car was well presented and as described on their website. This is the 3rd Mercedes I have now had from this group. 2 from Basingstoke and this most recent one from Guildford. Thoroughly recommend!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you for your continued loyalty and for choosing us for your third Mercedes-Benz. We're delighted to hear that Cheyan provided a professional, hassle-free experience and that your EQE was presented exactly as expected.
It's wonderful to know that you've had positive experiences with both our Basingstoke and Guildford teams over the years. Your recommendation means a great deal to us, and we'll be sure to share your kind comments with Cheyan and the wider team.
We hope you enjoy every mile in your new EQE, and we look forward to welcoming you back again in the future.
The professional service
The professional service, guidance and friendliness was exemplary. I felt , at all times, in control, but expertly assisted by the Mercedes agent.I would recommend this dealership without hesitation.
The agent, Ziggy, was an extremely pleasant and helpful guy. A great experience.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you for taking the time to share such wonderful feedback. We're delighted to hear that you found our service professional, friendly, and supportive throughout your journey. It's especially rewarding to know that you felt in control at every stage while benefiting from expert guidance. Ziggy will be thrilled to hear your kind words and recognition of his helpful and approachable service. Thank you for your recommendation, and we look forward to welcoming you back in the future.
Fantastic experience from start to…
Fantastic experience from start to finish from Tommy
15. August 2026
Antwort von Sandown Group
Thank you for your wonderful feedback. We're delighted to hear you had a fantastic experience from start to finish. Tommy will be thrilled to know he made such a positive impression. We truly appreciate your support and look forward to helping you again in the future.
Sundown Guildford Omoda
Had fantastic service from Connie at Guildford. She was so friendly and very professional. She kept me fully updated throughout my time there. Nothing seemed to much trouble for her. She is an asset to your company and should be commended for her customer care. Thank you
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Connie provided you with fantastic service. Her friendly, professional approach and commitment to keeping customers informed are qualities we greatly value, and it's wonderful to know she made your experience such a positive one. We'll be sure to share your kind comments with Connie and the team. Thank you again for your recommendation, and we look forward to welcoming you back in the future.
Really friendly and knowledgeable
Really friendly and knowledgeable. No hard sale, great quality cars.
14. August 2026
Antwort von Sandown Group
Thank you for your kind review! We're delighted to hear that you found our team friendly and knowledgeable, and that you appreciated our no-pressure approach. We believe buying a car should be an enjoyable and relaxed experience, so it's great to know that came across. Thank you also for your comments about the quality of our vehicles. We really appreciate your feedback and hope to welcome you back again in the future.
Andrew and David were superb throughout…
Andrew and David were superb throughout the purchase experience - knowledgable, attentive, welcoming - all round A1 customer service! Many thanks!!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you so much for your wonderful feedback! We're delighted to hear that Andrew and David made such a positive impression throughout your purchase experience. Providing knowledgeable, attentive, and welcoming service is exactly what we strive for, and it's fantastic to know they delivered an A1 experience for you. We'll be sure to pass your kind comments on to both Andrew and David. Thank you for choosing us, and we hope to assist you again in the future.
Had my car serviced and mot at this…
Had my car serviced and mot at this garage the sales assistant Marvin was absolutely fantastic jested me updated from start to finish absolute credit to the team and a brilliant guy
Thank you for all your help Marvin was a pleasure doing business with you
My car is a Vauxhall crossland
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you so much for your wonderful feedback!
We're delighted to hear that Marvin provided such fantastic service throughout your Vauxhall Crossland's service and MOT. Keeping our customers informed every step of the way is something we pride ourselves on, and it's great to know that Marvin made the whole experience a positive one for you.
We will be sure to pass on your kind words to Marvin and the team. He'll be thrilled to hear that his efforts were appreciated.
Great service.
The sales exec made the whole process straight forward which made the experience of purchasing my first Mercedes Benz everything I had hoped and expected from such a prestigious brand.
13. August 2026
Antwort von Sandown Group
Thank you for your fantastic review. We're delighted to hear that your Sales Executive made the process straightforward and enjoyable, and that purchasing your first Mercedes-Benz lived up to the high expectations you had for such a prestigious brand. Congratulations on your new Mercedes-Benz, and thank you for choosing us to be part of this special milestone. We wish you many happy miles ahead and look forward to welcoming you again in the future!
Antwort von Sandown Group
Thank you for your kind feedback! We're delighted to hear that you were pleased with both our staff and the service you received. Your comments mean a lot to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again in the future.
I had a very good experience with…
I had a very good experience with Mercedes-Benz of Poole. The staff were friendly, professional and helpful throughout the process. Collecting my new car was a lovely experience and everything was well prepared for me. Overall, I’m very happy with my new car and the service I received. Thank you to the team.
14. August 2026
Antwort von Sandown Group
Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Mercedes-Benz of Poole.
It’s great to know that our team’s friendly, professional, and helpful approach made the process enjoyable from start to finish, and that collecting your new car was a special experience. We always strive to ensure everything is prepared and ready for our customers, so it’s rewarding to hear that this was reflected in your visit.
Congratulations on your new car, and thank you for choosing us. We truly appreciate your kind words and look forward to welcoming you back in the future. Enjoy your new car.🚗✨
Antwort von Sandown Group
Thank you for your kind feedback! We're delighted to hear that you found our staff helpful and had an overall nice experience. We look forward to welcoming you back soon.
Found dealing with Geoff the retailer…
Found dealing with Geoff the retailer satisfying and easy even though I live 140 miles from the dealership it all went very smoothly and I highly recommend.I was honest with them and they were very honest with me regarding the condition of both vehicles drove away a very happy customer.Cannot recommend enough.
H.Temple
14. August 2026
Antwort von Sandown Group
Thank you so much for your fantastic review!
We're delighted to hear that Geoff made the whole experience satisfying and straightforward, especially with you being 140 miles away from the dealership. We pride ourselves on being open and honest with our customers, so it's great to know you felt that transparency throughout the process.
It's wonderful to hear that you drove away happy with both the service and your vehicle. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Geoff.
Thank you for choosing us, and we wish you many happy miles ahead! 🚗
What a pleasure dealing with Connor the…
What a pleasure dealing with Connor the sales man and the Sandown group Mercedes , came to show room and was dealt with very quickly, Connor found the car I was looking for and he sorted out some figures for me which I was pleased with. Would definitely come back again for next purchase. Even when my car didn't arrive on time Connor sorted out a loan car for me. Customer service was excellent and a pleasure, Connor made it easy. All staff where helpful when I arrived onsite.
9. August 2026
Antwort von Sandown Group
Thank you so much for your wonderful feedback.
We're delighted to hear that Connor provided such a positive experience and was able to help you find the right car quickly while ensuring the figures worked for you. It's especially pleasing to know that, when there was a delay with your vehicle's arrival, Connor was able to arrange a loan car and keep everything running smoothly.
Your kind words about Connor and the wider Sandown Mercedes-Benz team mean a great deal to us. We pride ourselves on delivering excellent customer service from the moment our customers arrive, and it's fantastic to hear that our team made your journey enjoyable and stress-free.
Thank you for choosing Sandown Mercedes-Benz. We look forward to welcoming you back for your next purchase and assisting you again in the future.
Antwort von Sandown Group
Thank you for taking the time to leave us a review.
We're delighted to hear that you were pleased with the communication throughout your experience. Keeping our customers informed every step of the way is something we pride ourselves on, so it's wonderful to know this made a positive difference.
Thank you for choosing Sandown Mercedes-Benz. We look forward to assisting you again in the future.
Excellent experience
From
The initial enquiry to vehicle delivery, all went well - including the delay on delivery by Mercedes
9. August 2026
Antwort von Sandown Group
Thank you for your kind review.
We're delighted to hear that you had an excellent experience from your initial enquiry right through to the delivery of your vehicle. Providing a smooth and straightforward journey for our customers is always our goal, so it's wonderful to know that the process met your expectations.
We also appreciate your understanding regarding the Mercedes-Benz delivery delay, and we're pleased that the overall experience remained a positive one.
Thank you for choosing Sandown Mercedes-Benz. We hope you enjoy your new vehicle and look forward to welcoming you again in the future.
Antwort von Sandown Group
Thank you for your review, we are sorry to hear that you weren't completely satisfied with the level of service you received. Please email your contact details to marketing@sandown-group.co.uk so the management team can reach out to discuss this with you further. Thank you.
Great experience from start to…
Great experience from start to finish with Mercedes-Benz of Basingstoke. As the dealership was quite a distance from me, I dealt with Emma almost entirely over the phone and email, and she made the whole process incredibly easy and straightforward. On the day I travelled down to collect the car, Rory went above and beyond by picking me up from the station. The collection itself was incredibly smooth, and I was back on the way home in my new car within about half an hour.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sandown Group
Thank you for taking the time to share your experience and for choosing Mercedes-Benz of Basingstoke. We're delighted to hear that Emma made the process easy and straightforward, especially with everything being handled remotely before your visit. It's also wonderful to know that Rory's station pickup helped make your collection day even more convenient.
We're pleased that the handover was smooth and efficient, allowing you to get on the road in your new car so quickly. Your kind feedback will be shared with both Emma and Rory, who will be thrilled to hear it. We wish you many happy miles in your new Mercedes-Benz and look forward to welcoming you again in the future. Enjoy your new car!
Robbie was really helpful and got the…
Robbie was really helpful and got the car ready as quickly as possible for me, even coming in on his day off for handover.
6. August 2026
Antwort von Sandown Group
Thank you for your kind feedback. We're delighted to hear that Robbie was so helpful and went above and beyond to get your car ready as quickly as possible. His commitment to providing excellent service, even coming in on his day off to complete the handover, is greatly appreciated. We’ll be sure to pass on your comments to him. Enjoy your new car, and thank you for choosing us!
Very happy with our purchase a secondhand A180 Sport
I was looking for a secondhand runabout car. I spotted an A180 Sport on the Sandown website. My email enquiry was responded to by David Van Der Bijl in Guildford.
David organised for the car to be moved from Basingstoke to Guildford so that my wife and I could enjoy a test drive.
We liked the car and decided to purchase it. David organised for the car to be serviced and for some superficial scratches to be erased. He ran through the extras we could add on to the package and we are very satisfied with the items we selected.
On hand over day, David gave us a thorough briefing on the car's on
board electronics and other systems.
On completing the paperwork, we were away only 10 days after spotting it on the website. We are thoroughly enjoying the car and are very pleased with our purchase and very grateful to David for the service that he gave us.
30. Juli 2026
Antwort von Sandown Group
Thank you for your wonderful review. We are delighted to hear that you are enjoying your A180 Sport and that the whole process, from your initial enquiry through to handover, was such a positive experience.
David will be especially pleased to read your kind comments. We are glad he was able to arrange the vehicle transfer, assist you in finding the right car, and ensure everything was prepared to a high standard before collection. It's great to know that his guidance on the available extras and the detailed handover helped you feel confident and excited about your purchase.
Thank you for choosing Sandown and for taking the time to share your experience. We wish you many happy miles in your Mercedes-Benz and look forward to welcoming you back in the future.
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