Safetots Bewertungen 

I recently bought a product from Safetots and they have had provided the most wonderful customer service throughout.
They quickly and happily helped me to resolve an issue with the delivery and then when I realised (after much debate ) that the product wasn’t quite right Amy was so kind and helpful in organising the return.
Brilliant and I’d highly recommend them!

Amy was absolutely great, helping me with two super specific requests in record time. She even took the time to make annotations on a picture I had send in to clarify what safety gates would be best suited for our property - all in probably the fastest I've seen a customer service team reply to my emails.

Products arrived as advertised, fast, and were easy to install. Our new home is now safer, even despite some tricky tight corners and steps.

Happy to recommend without reservation! Thanks Amy!

I have just placed an order with Safetots (having ordered previously also) Their first class products are matched by the same level of customer service from both Amy and Hayley. So refreshing to receive prompt friendly help ! Would highly recommend.

Exemplary Customer Service from Hayley! I will leave a further review once my safety gate has been installed next week. 👍👍👍

Was struggling to find exact spec stairgate for awkward openings.
Phoned up spoke to Zoe Robinson. Was an absolute star. Credit to company. Helped me through the buying process and also international shipping.
Thanks again Zoe

A big thank you to Amy at Safetots for her help in finding the perfect safety solutions. A pleasure to deal with and very quick to respond to my queries.

Ordered 4 chunky wooden gates and babydan banister protector kits. Ordering was simple and delivery was speedy. Unfortunately, the wrong colour was sent and we had to contact safetots to arrange exchange. Amy was very helpful and arranged collection/delivery with no complications and we’re now very happy. The gates are great quality, sturdy and secure and look fantastic. The banister protectors take time to install so I’m still working my way down the staircase, installing one gate at a time! Very happy with our choice. Thank you for great service and product :)

I was unsure on what I needed to fit around an awkward space at the bottom of my stairs so I emailed the customer service team for advice.
Amy was great, she advised on what would work based on the size / shape of my space and sent links to the products I needed.
Delivery was really quick and installation of the product simple. Thank!

Such great products. Great customer service and easy to contact via WhatsApp.
I purchased the wooden room divider, the panels are easily put together, I little more tricky to pull apart but that’s probably a good thing!
I can now contain my twins to one area and know they are safe. Such a game changer!

I urgently needed to contain my dog after a diagnosis of a slipped disk and needed a good product immediately. I phoned to the office and was assured that my pen would ship that night with Yodel as the courier. It did and I had full confidence in the shipment getting to me asap. Arrived next day and assembled. Very good solid construction very pleased. The design had flexibility plus no horizontal bars for the dog to use to go on his hind legs. Great product well packed. Fast service.

Delighted with my Safetots fire guard, it's sturdy, easy to assemble and easy to adapt the size if necessary.

Had a little issue with sizing but the customer service was excellent and everything was sorted out quickly.

For anyone ordering a fire guard please note that the "Fits up to xxcm" measurement given on the website is the full width of the guard from outside edge to outside edge, this will help you choose the correct size.

Impressed with the service. I ordered the goods yesterday afternoon and they've arrived the very next day at Land's End. A big thanks!

Absolutely exceptional service, I emailed Wednesday evening about the latch I needed for our stairgate. I received an email back within minutes from Amy who found the part I needed and sent it for dispatch. I received the latch Friday morning! Couldn't want for better service. I will without doubt be using Safetots again in the future!

Safetots products are well built and their customer service is second-to-none. We've had a room divider in our nursery for 5 years, which is now missing a nut. I sent one email and within 24 hours I have the elusive nut winging its way to me in the post. This is the second time I've had such excellent service from this company. Highly recommend!

We needed an extra wide Baby gate for our lounge and found exactly what we wanted! Thanks Safetots - it was easy to order online, the delivery was quick, the item was delivered
in excellent condition and well packaged.

We have just purchased a number of products from Safetots (Stairgate, room divider and fire guard).

It’s sadly rare these days to get the perfect combination of excellent service, quick delivery and a fantastic product, but I’m delighted to say that’s what you get from Safetots.

We have an odd shaped fire hearth and needed to make some enquiries to make up a bespoke fire guard solution, the team were rapid in response and went the extra mile to help.

Our living room is now our little girl’s (10 months) safe zone as she’s learning to explore!

We could not recommend more highly.

Thank you Safetots.

So I’m going to start a 5 star review with my experience of an issue I encountered. I ordered an extra wide and tall gate from Safetots to fit in my garage to contain my dog. On the day it arrived the side sections were 73cm high whereas the gate was 100cm. I phoned Safetots and spoke with Amy who immediately recognised the error and asked me to send a couple of photos. Within minutes she’d replied enquiring when I was free to receive a replacement. I gave my availability and again within minutes she emailed to say the replacement would be with me the following day, which it was. So, mistakes happen in every company. It’s how that company, and its staff, respond when they occur that counts. Well done Amy.

Ordered 2 baby gates online after researching various types. Unfortunately had an issue with yodel their courier who claimed to have left it at our address but the photo was not of our house and we were never able to find them. Despite this, I’m still giving Safetots a 5 star review as their customer service was excellent in helping us try and get to the bottom of this, and eventually issuing a full refund with no qualms. Would recommend this company.

Easy to order, swift delivery. I mentioned in a review that the item was faulty and wasn't looking for any action to be taken.Hayley picked up on the comment and contacted me directly. After sending through two photos a replacement set of high chair straps were delivered to me by 24 hour post. Excellent customer service. Can thoroughly recommend Safetots.

I was in desperate need of a stairgate but the bannisters on our stairs were so tricky, I just couldn’t understand how we could make them work! I used the Whatsapp service to ask for some advice and got through to Amy who was incredible! After sending a couple of photos and some measurements, she had sent me multiple options of what would work and then linked me to the exact products I needed. During packing, a piece we needed was missed off and I got back in touch and Amy immediately got the item sent out on express delivery. I couldn’t fault her or the company and was so impressed by that level of customer service! The products are great, exactly what we needed and our stairs are finally safe!