Safetots Bewertungen 

Great product and buying process. Before ordering I had a query with the options which was responded to, late at night, within the hour. I was able to build the design to perfectly fit my fireplace.
The order arrived much sooner than anticipated in perfect condition.
We went for the natural wood gate which looks really nice and goes well with our house. Great experience all round.

I had a tricky top of steps turn which could not be addressed by a regular stairgate. I used Safetots 15 minute free consultancy and following exchange of a couple of photographs a diagonal stairgate was suggested which I was able to pick up that same day. I needed some additional input from Safetots to work out how to fit to the situation and this is now in very successfully. Great product and great customer service. First class customer experience.

Great customer service. We were missing an item from quite a large delivery but after reaching out to Safetots, James replied within the hour and organised an express delivery for the missing item right away. Thank you for the prompt communication and action.

I identified the wooden gate I needed on Amazon, but was pleased to see it was much cheaper, even with delivery, when ordered directly from Safetots. I was initially concerned as the box that arrived indicated a narrower gate that I ordered, but a small sticker on the back indicated that the extension parts would be found inside the package. (I would suggest making that information more obvious, as I nearly rejected the delivery). The gate was really easy to assemble, with very clear instructions, and is very well made. It is easy to open one-handed, and closes very securely.

Bought the £100+ fire guard and was a little dubious due to the trust pilot warning particularly when I broke a pole on assembly (I'd argue due to poor instructions)
However they responded on WhatsApp immediately and send me a new pole free of charge.
Excellent product and excellent customer service

The product wasn’t delivered after I got a shipping confirmation, after ten days I emailed them and they offered to ship it express delivery, I confirmed, they then didn’t reply at all to any further emails and didn’t ship the product so I still don’t have it. Would not recommend at all. Shame as the product would have been useful and now I have to find another stair gate that does what I need it to.

I bought a narrow dog gate and one of the pieces needed to be replaced so I called the company; firstly, I just waited less than a minute before someone answered and that someone, Amy, was just fantastic! She listened to my issue attentively and clearly outlined the best course of action to have the part replaced and my problem solved. It did not end there though as I used the chance to ask a couple of questions and Amy went beyond what was required to answer them and help me. Fantastic customer service! I highly recommend this company!

The "Putaway" wooden high chair, bought direct from Safetots, arrived very promptly and in secure packaging (though a move away from polystyrene padding would be welcome). The quality of the chair is excellent, only minimal assembly was required to screw on the additional feet, and the finished chair is rock solid. Very pleased to have a natural wood chair which is an enhancement of our dining room rather than an intrusive metal and plastic one. Full marks to Safetots for design excellence and a beautiful finish!

Bought the wooden pentagon playpen. Reasonable price and great quality. Easy to put together but instruction manual lacked info on how to angle the panels. All in all i would highly recommend this product as it's highly customisable and therefore future proof! Really happy with this purchase.

I have some unusual sizing for stair gates - needed to have a safe place for grandkids!
Amy from customer service was extremely helpful with measurements and advice on products. Thank you!

We have an awkward area at the top of our stairs that needed a customisable stair gate as no out of the box option would work. I was worried that I would end up having to buy multiple different solutions before finding one that worked.

Amy was brilliant at suggesting a solution and recommended the products I needed, being particularly helpful with all the measurements needed to make sure I got the right fit. The result was stair gate that fits perfectly and was fairly straightforward to install. Highly recommend!

We love the playpen, our daughter can roam around easily and safely. A well crafted and very aesthetically pleasing design too. Also have to compliment the a customer service team, very quick response to our questions.

Thank you!

Les compré una barrera infantil en Amazon. Por desgracia no medí bien y no encajaba en la zona prevista, así que procedí con la devolución. Se hicieron cargo del envío y de sus costes sin problemas. Les compré en su web otra barrera que se ajustaba mejor y funciona perfectamente. Los materiales de ambas barreras son de buena calidad.

I ordered a baby gate. From the moment I placed the order to the moment I received the product, I felt like a VIP. Working with David was great. Professional and courteous. The gate was installed. It's just a shame the fittings are white (for the black gate). But I received word from the company that they'll consider it.

As always a fantastic service and the best stair gates on the market. The quality and reliability of these gates and their individual components is second to none.
Customer service is excellent , always a quick response and extremely helpful for individual needs. A special mention for Amy in customer service for her support I made mistakes ordering and Amy sorted it for me immediately.

I recently ordered a new gate for my kitchen (as my dog had chewed up the original, also bought from Safetots several years ago, when he was a puppy) and a new hinge bracket for the gate on my staircase.
I ordered over the phone, as I'm not a fan of online shopping and Safetots representative, Amy, was very helpful and efficient dealing with my order.
The new stairgate was delivered within a couple of days.
An excellent Company to deal with and very good customer service.

Producto bien diseñado y fácil de montar, con instrucciones correctas. Envío rápido, antes de lo esperado.

After looking for weeks for the specific size gate I needed, I couldn't find it anywhere. I emailed Safetots and Amy (Timmins) informed me it was out of stock but due for delivery early August. She placed me on a waiting list and emailed me straight away when it came into stock earlier than expected. This was superb customer service. I wouldn't hesitate to use Safetots again. Such a personal experience!

DO NOT BUY! As can be seen by the heading on Safetots page on Trustpilot, they’re displaying their reviews in a way which is against Trustpilot guidelines - warning number one! I purchased a gate with a £7 delivery fee (fine). I then needed to return the gate and was unknowing charged £10 (!!!!!!!!!!) to return the item. I am therefore out of pocket by £17, and in this financial climate, that is a lot of money. Extremely poor and dishonest customer service.

I’ve made a purchase twice from this seller . The items came in time , nice quality , really trustworthy seller .
When they didn’t have the color I needed the seller contacted me and offer other options which worked for me as well.
Highly recommend !