The planning process was very clear and easy. Jeferson of Responsible Travel was able to create an itinerary that allowed us to de everything we wanted and even added a few things we had not thought o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rough Guides, put us in touch with a Brazilian travel agency called Castello Designer Travel, based in Rio de Janeiro. Having a local company create our holiday/adventure, according to our inter... Mehr ansehen
Amazing trip. Never used Rough Guide before, but it was so easy and so glad we booked the trip via them. The company we used Tilila Travel were excellent. Definitely recommend for anyone to use the... Mehr ansehen
We a great experience with our trip to Kyrgyzstan & Uzbekistan. We had a series of very knowledgeable local guides and friendly drivers who helped bring the different locations to life and travel safe... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Tailor-made trips by local experts to bring you off the beaten path, effortlessly
Kontaktinformationen
7 Bell Yard , WC2A 2JR, London, Vereinigtes Königreich
- trips@roughguides.com
- www.roughguides.com
4,8
Hervorragend
418 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The easy, no-hassle way to travel & trek to unknown regions
Everything was taken care of. The logistics, the hotels, the sites. I booked a 10 day, action-packed trip and everything went off without any issues.
I totally recommend this outfit.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Chris,
Thank you so much for your review! We're delighted to hear that everything from the logistics and hotels to the sites ran smoothly throughout your action-packed 10-day trip.
Taking care of all those details so you can simply enjoy the experience is exactly what we aim for. Thank you for your recommendation, and we hope to help you plan another great adventure in the future!
Franziska
India trip of a lifetime
This was the trip of a lifetime for us and it was exceptionally well organised from beginning to end. From the initial enquiries, customising the visit to our needs and adopting the trip whilst we were in India - nothing was too much for the tour company. Jaya was especially helpful throughout. We saw and experience so much across our two weeks and would recommend them to anyone.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Chris,
Thank you so much for your wonderful review! We're delighted to hear that your journey through India was the trip of a lifetime.
It's especially rewarding to know that the planning process, the personalised itinerary and the support you received throughout your travels all helped make the experience so seamless. We'll be sure to pass your kind words on to Jaya, who will be thrilled to hear how much you appreciated her help.
Thank you for your recommendation and for choosing Rough Guides. We hope to help you plan many more unforgettable adventures in the future!
Franziska
Head of Travel
Madagascar Trip
Our trip to Madagascar was excellent, the drivers, local guides, the accommodations and the meals all exceeded our expectations. I would highly recommend rough guides to help anyone plan their next adventure.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Hector,
Thank you so much for your wonderful review! We're delighted to hear that your trip to Madagascar exceeded your expectations.
It's fantastic to know that the drivers, local guides, accommodations and meals all helped make your adventure so memorable. Hearing that every part of the journey came together so well is exactly what we strive for.
Thank you for your recommendation and for choosing Rough Guides. We hope to help you plan your next unforgettable adventure soon!
Franziska
Head of Travel
My first trip to Portugal
It was great to have the whole trip planned for me as I'd never been to Portugal before.
All I had to do was explain what I was looking to get from the 5 days and a rough idea of the areas I wanted to see.
Goncales was very detailed and booked me on appropriate tours.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Tina,
Thank you so much for your kind review! We're delighted to hear that your first trip to Portugal was such a positive experience.
It's wonderful to know that Gonçalo took the time to understand what you wanted from your five days and created an itinerary with tours that suited your interests perfectly. That's exactly what tailor-made travel is all about.
Thank you for choosing Rough Guides. We hope to help you plan your next adventure soon!
Franziska
Head of Travel
Independent Travel in Central Asia
We had a wonderful trip around Central Asia. Travelling with our own guides and drivers to Uzbekistan, Turkmenistan and Tajikistan we visited places we would have found difficult to organise on our own. Rough Guides introduced us a local company called 'My Silk Way Trips'. After detailed planning they suggested an excellent programme that exactly fitted our interests. The trip was excellent with friendly and knowledgeable guides who spoke perfect English.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Allan,
Thank you so much for your wonderful review! We're delighted to hear that you had such an enjoyable journey through Central Asia.
It's fantastic to know that our local partner created an itinerary that perfectly matched your interests and made it easy to explore destinations that can be challenging to organise independently.
Thank you for choosing Rough Guides for your adventure - we can't wait for your next trip with us.
Franziska
Head of Travel
Wonderful Brazilian Adventure
Rough Guides matched us with a local tour company who arranged a spectacular two week adventure in Brazil. We stayed at excellent hotels, were provided wonderful tour guides and drivers and the itinerary was perfect. I cannot say enough positive things about our experience and trip.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi M,
Thank you so much for your wonderful review! We're delighted to hear that your two-week adventure in Brazil was such a spectacular experience.
It's fantastic to know that our local travel partner created the perfect itinerary for you and that the hotels, guides and drivers all helped make your trip so memorable. Hearing that everything came together so seamlessly is exactly what we strive for.
Thank you for choosing Rough Guides for your Brazil adventure. We hope to help you plan many more unforgettable journeys in the future!
Franziska
Head of Travel
We had an unforgettable trip and would…
We had an unforgettable trip and would highly recommend Rough Guides!
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Nahi,
Thank you so much for your wonderful review! We're delighted to hear that you had an unforgettable trip and truly appreciate your recommendation.
It means a great deal to know that we could help create such a memorable travel experience. We hope to welcome you back for another adventure in the future!
Franziska
Head of Travel
Our Holiday in Peru
The experience we had in Peru was outstanding. From the outset the organisation of the trip by Rough Guide was perfect and we did not have to worry about any aspect of the holiday. Maria Jose and her team in Peru were responsible for this organisation which went according to plan. One of the aspects of the holiday we enjoyed was the structure of the trips to various sites in which different agents were used so we met a variety of people through the course of the holiday. Each trip had an experienced and informative guide.
This was the first time we used Rough Guides and were rewarded with a excellent holiday that we will always remember.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Tomos,
Thank you so much for your wonderful review! We're delighted to hear that your trip to Peru was such an outstanding experience and that everything ran smoothly from start to finish.
It's especially rewarding to know that Maria Jose and her team took such great care of the organisation, allowing you to relax and enjoy your holiday without worrying about the details.
Thank you for choosing Rough Guides for your first tailor-made trip with us. We're honored to have been part of a holiday you'll always remember and we hope to help you plan many more unforgettable adventures in the future.
Franziska
Head of Travel
Highly recommended tour with Resfeber through the Rough Guides introduction process
Rough Guides put us in touch with a local tour company in Sri Lanka, Resfeber, through its planning portal, to provide a short tour for 7 people. Every aspect ran very smoothly and we had a wonderful time with a superb local guide, Ushanka. I can not recommend this tour, and the planning/booking process, highly enough.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi traveler,
Thank you so much for your wonderful review! We're delighted to hear that your trip to Sri Lanka ran so smoothly from the initial planning through to the end of your tour.
It's fantastic to know that our local partner and your guide Ushanka helped make the experience so memorable. We'll be sure to pass on your kind words, they'll be thrilled to hear how much you enjoyed your time together.
Thank you for your recommendation and for choosing Rough Guides. We hope to help you plan your next adventure soon!
Franziska
Head of Travel
Private trip to Bolivia in June 2026
I would like to sincerely thank your Ms. Camila and her team for planning such a wonderful and unforgettable private trip to Bolivia for me. Though the weather was colder than that I expected, every part of the journey was thoughtfully arranged, and I truly appreciated how smoothly everything went from start to finish. Your care, attention to detail, and support made me feel completely at ease, allowing me to fully enjoy the beauty and unique experiences of Bolivia. It was such a special trip, and I will always remember it fondly. Thank you again for all your hard work and dedication and I am truly grateful for everything you have done to make this journey so memorable.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Florence,
Thank you so much for your heartfelt review! We're delighted to hear that your private journey through Bolivia was such a wonderful and unforgettable experience.
It's especially lovely to know that Camila and her team made you feel well looked after from start to finish. We'll be sure to pass on your kind words, they will be thrilled to hear that their care, attention to detail and support helped you enjoy everything Bolivia has to offer, even if the weather was a little colder than expected!
Thank you for choosing Rough Guides for your adventure and we're excited for your next trip with us.
Franziska
Head of Travel
Ireland road trip
Rachel listened carefully to our requirements and planned a fantastic holiday for us and our dog touring around Ireland.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Chris,
Thank you so much for your lovely review! We're delighted to hear that Rachel took the time to listen to your requirements and created a fantastic tour of Ireland for you and your dog.
Creating tailor-made trips that reflect each traveller's needs is exactly what we strive for and we're so pleased you had a great experience exploring Ireland together.
Thank you for choosing Rough Guides. We hope to help you (and your four-legged travel companion) plan another memorable adventure in the future!
Franziska
Head of Travel
Outstanding personalized tour of Morocco
We're thrilled to be able to add our voice to the enthusiastic reviews of Rough Guides and Tilila Travel for tailor-made tours of Morocco. From our first interchange with Mohammed at Tilila Travel, we were impressed with his understanding of what we wanted and the way that he accommodated that into an itinerary that really felt tailored to our needs. He also was willing to tweak it as we went along to make it even closer to what we wanted. His welcome call at the beginning and meeting with us at the end made it feel personal indeed.
Yassin was our excellent and knowledgeable guide and companion who drove us on our 13-day trip that began in Casablanca and went up to Rabat and Tangier and down through Tetuan and Chefchouen, on to Meknes and Fes, and finally to Ouzoud Falls and Marrakech. He made sure that our local guides in each place took us to what we wanted to see and that they explained to us what most interested us. He was responsive to our requests for spontaneous experiences along the way and proudly showed us the fine details of his country. A veritable pleasure.
The local guides were well-chosen experts and we particularly enjoyed the ones who led us through Tangiers, Chefchouen and Fes, both because of their knowledge along with their sharing of their experiences growing up in the neighborhoods we were discovering.
We had two great cooking classes, stays in excellent hotels, and wonderful meals in restaurants often recommended by Yassin, Mohammed, or the guides.
A note to Spanish speakers: Even though Yassin and the guides spoke an excellent English, for an extra feel of authenticity we opted to communicate in Spanish with Yassin and the guides in Tangier and Fes, and others in Tetuan and Meknes. It added a sense of the Spanish influence on Morocco...
We would highly recommend both Rough Guides and Tilila Travel to anyone who wants to delve into the culture and history of Morocco with attention to their personal interests.
Memories to be cherished.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Luis,
Thank you so much for your wonderful and thoughtful review! We're delighted to hear that your tailor-made journey through Morocco was everything you had hoped for.
It's especially rewarding to know that Mohammed took the time to create an itinerary that truly reflected your interests and continued to refine it along the way. We'll also be sure to pass your kind words on to Yassin, who will be thrilled to hear how much you appreciated his knowledge, flexibility and passion for sharing his country.
Your comment about exploring Morocco in Spanish is a lovely insight, and it's wonderful to hear that it added another dimension to your journey.
Thank you for recommending Rough Guides and Mohammed. We hope the memories of Morocco stay with you for many years, and we look forward to helping you discover another incredible destination in the future.
Franziska
Head of Travel
Responsible Travel and Rough Guides… - May June 2026
Responsible Travel and Rough Guides were awesome. Maria Jose - the best planner. And drivers, guides, hotels and regular contact. On our 38 day tour sde this the best tour for our 8 person custom tour.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Phil,
Thank you so much for your wonderful review! We're thrilled to hear that your 38-day custom tour was such a success.
It's fantastic to know that Maria Jose helped create an itinerary that worked so well for your group, and that the drivers, guides, hotels and regular communication all contributed to such a smooth and enjoyable experience. We'll be sure to share your kind words with Maria Jose and the rest of the team.
Thank you for choosing Rough Guides for your adventure. We hope to help you plan another unforgettable journey in the future!
Franziska
Head of Travel
Chile, Equador & Peru
We recently completed a 5 week tour of Equador, Peru and Chile. As there were 6 of us in our group (and 2 other friends who joined us for the last leg) the logistics were complicated but handled superbly by Maria (Majo) from the Quito office. Nothing was ever too much trouble for Majo and she honestly seemed to work around the clock! Our local guides were amazing ( thank you Danny and Luis) and when my husband needed medical care in Santiago Solly went above and beyond the call of duty. Thank you everyone involved for making this trip memorable and enjoyable.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Mary,
Thank you so much for your wonderful review! We're delighted to hear that your five-week journey through Ecuador, Peru and Chile was such a memorable experience.
Coordinating a trip across three countries for a larger group is no small task, so it's especially rewarding to hear that Majo made everything run so smoothly. We'll be sure to pass on your kind words to her, as well as to Danny, Luis and Solly. It's wonderful to know that their dedication, local knowledge, and care, especially when your husband needed medical assistance, made such a positive difference to your trip.
Thank you for choosing Rough Guides for this incredible adventure. We hope to help you plan many more unforgettable journeys in the future.
Franziska
Head of Travel
Ecuador Review
We recently completed a wonderful trip through Ecuador, including Quito, Cotopaxi, the Amazon, and the Galápagos Islands, and I cannot say enough good things about Jose and his team.
From the very beginning, Jose was a pleasure to work with. Planning a trip like this can be challenging when you have never been to the destination before. There are countless emails, phone calls, questions, and decisions that need to be made before you finally commit to an itinerary. Throughout the entire process, Jose was knowledgeable, responsive, and incredibly patient. His communication was outstanding.
Once we arrived in Ecuador, the service exceeded our expectations. Jose checked in with us regularly, often sending text messages to make sure everything was going smoothly and to see if we needed anything. He was always available to answer questions and provide assistance. It was reassuring to know that someone was looking out for us every step of the way.
Everything was exactly as promised. The accommodations were excellent and in great locations. Every transfer was seamless and professionally handled. The guides we worked with throughout the trip were knowledgeable, friendly, accommodating, and clearly passionate about their country. The overall flow of the itinerary was very well thought out, allowing us to experience a tremendous amount without ever feeling rushed.
A special mention goes to Napo Wildlife Center, which was absolutely terrific and one of the highlights of the trip. We also loved our time in Cotopaxi, Quito, and throughout the rest of Ecuador. Every destination offered something unique and memorable.
If I were to suggest one thing to future travelers, it would be this: if your schedule allows, try to spend two or three days on Isabela Island in the Galápagos. While all of the excursions we took were excellent, well-organized, and offered incredible wildlife encounters, Isabela provides a more relaxed atmosphere and some truly outstanding wildlife experiences. The rest of the Galápagos is amazing, but if you can fit Isabela into your itinerary, I believe it is well worth the extra time.
Overall, Jose is a true professional, and I highly recommend both him and his company. We had an amazing experience from start to finish. Great trip, great company, great guides, and an outstanding experience working with Jose.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Mark,
Thank you so much for taking the time to share such a thoughtful review! We're absolutely delighted to hear that your journey through Ecuador was such a memorable experience.
It's wonderful to know that Jose's knowledge, patience, and responsiveness made the planning process enjoyable from the very beginning and that his support continued throughout your trip.
We'll be sure to pass on your kind words to him and the rest of the team, they'll be thrilled to hear how much you appreciated their care and attention.
It's fantastic to hear that Napo Wildlife Center was such a highlight and thank you for sharing your recommendation about Isabela Island, I'm sure future travelers will find it helpful.
Thank you again for your recommendation and for choosing Rough Guides. We hope to help you plan another unforgettable adventure in the future!
Franziska
Head of Travel
Antwort von Rough Guides
Hi Pat,
Thank you for your review! We're pleased to hear that you found our communication timely. We know how important responsive support is when planning a trip and we're glad we could be there when you needed us.
We appreciate your feedback and hope to help you plan an unforgettable adventure in the future.
Franziska
Head of Travel
From my first conversation with Effie...to my final day of our dream trip...
From my first conversation with Effie, to my last (of many whats app texts with Maria, Christos and Mairi). I can not say enough about Rough Guides, the tours, drivers, plans etc. We can not recommend this company enough, and will use again any time we travel internationally! It was the best decision of our trip!
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Beth,
Thank you so much for your wonderful review! We're thrilled to hear that your experience was so positive from your very first conversation with Effie through to the support you received from Maria, Christos, and Mairi during your trip.
It's fantastic to know that the planning, tours, drivers, and ongoing communication all came together to make your journey such a success. Hearing that choosing Rough Guides was "the best decision" of your trip truly means a lot to us.
Thank you for your recommendation. We look forward to helping you plan your next international adventure!
Franziska
Head of Travel
RoughGuides simplified our trip
We used RoughGuides to plan the land-portion of our trip in Romania. We discussed our goals and interests and then agreed on the trip plan, the types of hotels we like, etc. After that, Corina took care of everything. Once we arrived in Bucharest, we were contacted via WhatsApp by Alin, who was our guide and driver for the entire trip. He did a great job driving and explaining things, suggesting restaurants, etc. It was our first time using RoughGuides, and we'd be happy to use them again.
Also, we had just finished a cruise where we were often on excursions with 38 of our new best friends - so it was a real joy to be just the three of us (me, my husband, and our guide) in a small car!
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Sheila,
Thank you so much for your wonderful review! We're delighted to hear that your first trip with Rough Guides was such a positive experience.
It's great to know that Corina helped create an itinerary that matched your interests and travel style and that Alin made your time in Romania so enjoyable. We especially loved your comment about swapping a group of 38 fellow travelers for the comfort of a private journey, it's one of the things that makes tailor-made travel so special.
Thank you for choosing Rough Guides. We look forward to helping you plan your next adventure!
Franziska
Head of Travel
Rough Guides
They listened to want we wanted to do…
They listened to want we wanted to do and see on the trip and put a great itinerary together. They also try to understand budget up front.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi Donna,
Thank you for your kind review! We're delighted to hear that you felt listened to throughout the planning process. Creating tailor-made itineraries that reflect our travelers' interests while keeping their budget in mind is exactly what our local experts aim for.
We're so pleased you enjoyed your experience and we hope to help you plan another memorable adventure in the future.
Franziska
Head of Travel
Rough Guides
We were well looked after on our 12 day…
We were well looked after on our 12 day trip in Mexico in particular the attention provided by Jose . So much that we would refer him to our friends and come again to Mexico .
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Rough Guides
Hi custome,r
Thank you for your kind review! We're delighted to hear that you were so well looked after during your 12-day trip to Mexico.
It's especially wonderful to hear your praise for Jose. Providing attentive, personal service is exactly what we strive for and we're happy to read that he helped make your experience so memorable that you would recommend him to your friends. Remember that your friends get to benefit from a special discount when you share your code with them :)
Thank you for choosing Rough Guides. We would love to help you plan another adventure in Mexico or beyond in the future.
Franziska
Head of Travel
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.