Tyre damage on Sunday evening . Instant response gave details of location and tyre required, paid deposit. Given timeline of 40-80 mins, only bad part was took almost 2 hrs, but alternative would... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Punctured two tyres after hitting a pothole, googled Roadmate when RAC wasn’t much help, contacted me through WhatsApp after filling out their online form and informed them I needed two tyres, quoted... Mehr ansehen
So much better than breakdown service included with my vehicle lease to fix a motorway tyre blow out. We were given an arrival time of just an hour from time of booking. The mechanic kept us updated o... Mehr ansehen
Having called many breakdown services who couldn't help with my situation,i came across Roadmate. Upon calling i was greeted with a very welcoming female voice at the other end,lady named Polly. Af... Mehr ansehen
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Das haben sich andere Leute angesehen
Very fast and responsive was all sorted…
Very fast and responsive was all sorted within 30 minutes from first speaking to them to been fixed and back on the road highly recommend them especially when it was 10:30 pm
Failed to install lug bolts correctly
Initial experience was positive having had a puncture and emergency replacement tyre fitted. The tyre was more expensive that with other companies but it was an emergency call out. However I have now found that the lug bolts have been over tightened and I’ve had to incur additional cost and disruption to get a garage to sort it out. Given this is one of the most basic things when changing a tyre I don’t recommend the service.
Fast and reliable service
Fast and reliable service. I needed assistance when I got a flat tyre. From the moment I spoke with someone on the phone, they were friendly and help me through the whole process. 100% recommend the service of Road Mate
Excellent Service
Excellent. Two tyres needed. This was a simple solution to a frustrating situation. My call was answered straight away, I was quoted and fitter organised within two minutes. Tyres changed within 90 minutes, superb service. Would definitely use again and recommend.
Excellent service
Excellent service, especially for a Sunday. Can’t fault them and would definitely use them again in an emergency.
Made us wait 2 hours to then say no…
Made us wait 2 hours to then say no one’s coming !
Efficient and courteous service
Roadmateuk were very good. They contacted me regularly throughout the tyre replacement to tell me what was happening and arrived within the hour as promised. The fitter Kevin was very quick and also very courteous and friendly, even offering to help me reload my boot after the repair and checking for any other related damage on the car.
Fast and efficient
Agreed a price Which was very reasonable and within a hour they turned up to replace my tyre on my Porsche ( no waiting mucking around ). They were friendly easy to deal with , would fully recommend using them if you want a fast and efficient service. Jason. London
I had a great experience- my tyre blew…
I had a great experience- my tyre blew and I called - within 35 mins they had arrived to fix my tyre! Really lovely experience
Fine in a pinch
Responded very quickly to request through website and call out fee was reasonable at £60 which are the positives. On the downside the call out took over 2 hours even though promised under 60 minutes originally. Including a call after 45 minutes saying they had had to return to the garage in Walsall to get my tyre size (something provided in the original request) and then a communication 60 minutes later showing them just 10 minutes outside Walsall so unclear what took an hour there. Then finally horrendously overcharged for the tyre, £180 for a very budget brand that can be purchased for £50 is a ridiculous markup.
I was back on the road within 2 hours
I was back on the road within 2 hours. Friendly engineer replaced my tyre.
Excellent service
I had an emergency, they answered the phone promptly and the lady understood my situation and was extremely helpful.
Communication throughout was excellent.
It's expensive but it was needs must !
The whole process from phone call to new tyre fitted was only 1 hour.
I do highly recommend these guys
Was given their number by roadside SOS…
Was given their number by roadside SOS phone. Quick response and actioned (6.30pm on M25).
Had to wait a little longer than quoted and had to chase getting an eta but otherwise good service.
Tyre was repaired roadside. (Puncture). £120 call out and £120 repair fee so will have roadside recovery in the future!!
Fantastic service from start to finish
Fantastic service from start to finish. Couldn’t recommend enough
Thank you
Can’t recommend enough
Can’t recommend enough. Tyre blew on the motorway and within an hour I was back on the road. Sarah was great talking me through all the info she needed and then I got a call from the mechanic giving me a timeline etc. Not a bad price for the service and would definitely recommend.
I so happy I found them
I so happy I found them. I’m highly recommend quick response always in touch fast service and they come very late happy and friendly.
Your expert patrol man Adam
Your expert patrol man Adam, was polite and very friendly, professional and proud if his responsibilities, he made a great impression
Fantastic customer service by Sarah
Fantastic customer service by Sarah.
Very engaging and sympathetic to my situation. Took details of my vehicle, called me back with a range of options that would be available to me. I cannot speak highly enough of the professional customer service.
Will recommend Road Mate to others, based on Sarah’s engagement with me.
Fantastic service
Fantastic service, highly recommended, will definitely use again, excellent communication, big thanks again RoadmateUK.
sunday night 7 oclock stranded sorted…
sunday night 7 oclock stranded sorted me within an hour
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