Richer Sounds - Websales Bewertungen 

21.118
TrustScore 5 von 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge. Ordering online was as simple as it gets, d... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price. Richer Sounds gave me plenty of opt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

To start with, I bought the TV through the website, which was really easy, after seeing it in a different shop at a much higher price. I was kept informed all along about delivery with emails and te... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to hel... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 3 - 4 Hankey Place, SE1 4BB, London, Vereinigtes Königreich

  • 0333 900 0065

4,9

Hervorragend

TrustScore 5 von 5

21.118 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(21.118)

24.831 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good website

Very good website, correlates with independent reviews. Ordering straightforward, delivery on time. Product as advertised and works perfectly- great sound

19. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Problem of my own making sorted.

I made a mistake with my order and although it was quite complicated sorting it out I was impressed with the way all the staff I spoke to were so willing to help. It was certainly a much better experience than I felt I deserved! A special mention to Jeff in Telesales who sorted the perfectly-executed swap and to the tolerant staff at Oxford.

21. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

I ordered a Cambridge MXN10 on a…

I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service.

The MXN10 is a really great bargain....I already have a Quad streamer, but it uses Playfi app - the Streammagic app is superior in every way, and has Qobuz Connect and, important for me, internet radio, and it all works like a dream.......happy customer!

19. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Item dispatched immediately

Item dispatched immediately. Excellent service.

19. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Went looking for a turntable to see…

Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntable and can now listen to all my old vinyl. Great staff would fully recommend.

16. Februar 2026
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Antwort von Richer Sounds - Websales

Thank you for your 5 star review!

Bewertet mit 4 von 5 Sternen

Respected brand at a discount price

Respected brand at a discount price. Delivery excellent- yet to set them up so no comment on quality yet.

17. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for the positive rating, we hope the product doesn't disappoint when you get round to setting things up of course!

Many thanks

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Really pleased to have found you

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to help us decide which model was best for us (eg we dont watch sport). Very competitive prices and free delivery within a couple of days.

15. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great service and price

Great service and price. I ordered the Bowers & Wilkins M-1 speaker (Black) x 5 for my PC to upgrade my 25+ year old set-up (Creative Inspire 5.1). I had been searching for about a year trying to find 5.1 channel speakers specifically for PC and couldn't find anything that provided the sound quality I was looking for, as I use my PC for many things other than gaming, i.e. music production, watching movies, listening to music etc. I decided to look on Richer Sounds and found the perfect bookshelf speaker for the space I have. I done a little browse to compare prices with other retailers and found Richer Sounds to be the best and decided to place my order. The service from Richer Sounds was prompt, I placed my order on the Thursday evening (16 July) and received my order on Monday (20 July). The 6 year guarantee at no extra cost is a bonus which you don't find anywhere else. The overall quality and build of the speaker is excellent, and the sound quality and clarity of the B&W M-1's is amazing compared to my 25+ year old speakers. Great work guys, and thank you! 5 Stars well deserved!

17. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Turntable purchase

Ordered online and had an issue with PayPal but the team at Richer Sounds checked and reassured me and the item was delivered quickly. I’m currently enjoying streaming my vinyl through my wireless sound system and it sounds great!

17. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

I had a problem with the delivery

I had a problem with the delivery, DPD delivered to the wrong address which was in the same cul-de-sac as mine. Fortunately, my neighbour spotted what had happened and brought the parcel to me. I contacted Richer Sounds and dealt with Kieran, he was great, he raised a complain with DPD, I furnished him with a photo of my property and told him that DPD failed to inform me that my parcel had been delivered. If my neighbour hadn't spotted the error, my £400 amplifier may well have been lost. By-the-way, the amplifier was great value for money, and Richer Sounds are always my first choice of hi-fi retailer.

18. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Will definitely use Richer Sounds again 5/5

17. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

My experience

The purchasing experience was very professional and any help that I needed was always forthcoming

16. Juli 2026
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Antwort von Richer Sounds - Websales

Thank you for your 5 star review!

Bewertet mit 4 von 5 Sternen

As always Richer support is second to…

As always Richer support is second to none . Delivery company messaged and turned up when they said they would. Only issue I had was I took advantage of a pretty decent discount and ordered the LG G6 TV , no mention of it being a pre order . Took over a month to arrive despite taking my money first , that annoyed me considering John Lewis having them in stock and Richer hadn't. I'd still deal with Richer regardless.

17. Juli 2026
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Antwort von Richer Sounds - Websales

Thanks for the helpful feedback, although our apologies for the wait on the TV. The website and check out should always list any pre orders so rest assured we will look into this.

We hope everything is ok with the TV of course, should you need any help please do get in touch..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish. My turntable arrived quickly and was well packaged. It was also super easy to pop it together by watching the installation video on the Richer Sounds website. Would not hesitate to order from them again.

8. Juli 2026
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Antwort von Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great order and delivery

Needed to order a new TV so went with Richer Sounds and so pleased that I did. It arrived less than 24 hours after I ordered, the delivery guys were fantastic and really helpful.
Highly recommended and great to order from a company with personal customer service and pay tax in the UK.

7. Juli 2026
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Antwort von Richer Sounds - Websales

Thank you for your 5 star review!

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