Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!
Unternehmen hat geantwortet
Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Mehr ansehen
Unternehmen hat geantwortet
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Mehr ansehen
Unternehmen hat geantwortet
I was really impressed when i called Richer Sounds @ Swiss Cottage. Paul did a great job and explained options. When i had reached my decision, Paul explained the purchase process. My new device was d... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Northways Parade, NW3 5DN, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I recently upgraded my hi-fi set up (new speakers, amplifier, and CD player) and booked a demonstration at the demo room at Richer Sounds in Swiss Cottage. I couldn’t be happier with the service I received. The team was absolutely fantastic and incredibly helpful. It’s been my second visit there, and each time I was impressed by the highly professional, knowledgeable, and friendly staff there. Especially Andre went above and beyond when he prepared three different pairs of speakers and two different amplifiers for me to listen to. His excellent advice, patience, and super friendly manner helped me to make an informed buying decision, not to mention the unbeatable discount I got during the Black Friday event. I thoroughly enjoyed this shopping experience and I am very happy with my purchase. I can’t recommend this place and the team highly enough. This will be my go-to address for everything hi-fi for the years to come. Well done to Andre and the team at Richer Sounds in Swiss Cottage!
Very helpful staff with good quality Hifi products.

Antwort von Richer Sounds - Swiss Cottage
Very helpful and friendly advice from Filip at Swiss Cottage.
Really made it worthwhile going into the store to speak to a human.

Antwort von Richer Sounds - Swiss Cottage
Great products at best available prices along with exceptional customer service.

Antwort von Richer Sounds - Swiss Cottage
Excellent personal advice from knowledgeable staff. Olly in the Swiss Cottage branch was particularly helpful. They even carried out all the equipment to my car.
The Swiss Cottage Branch Manager very helpful in giving detailed explanations on the ultra bar was out of stock but Filip managed to source it from other branch keep it up
Easy company to deal with helpful and good communication.
Outstanding experience from start to finish...
These guys are pros!
Filip guided me through my purchase decision every step of the way.
Couldn't recommend them enough!
Knowledgeable and friendly staff. Oli in particular was extremely helpful in explaining things and locating the exact turntable I wanted. So a well-deserved 5 stars. Majority on the other hand would get only 1 star for providing the turntable without the drive belt attached. But Richer Sounds came to the rescue and sorted it out with their after-sales service. A good reason to buy in person and not online.

Antwort von Richer Sounds - Swiss Cottage

Antwort von Richer Sounds - Swiss Cottage
I am always very happy with my purchases from your stores due to the fact that I am very aware of the high levels of customer service which, is very much appreciated.
Great advice for my garden sound system with speakers I was told 3-5 days and cam next day. What a service thank you
Great staff very helpful staff ,glad to spend time with you and not trying to upsell and very knowledgeable of what they do great company to buy from had a few products over the last year from them

Antwort von Richer Sounds - Swiss Cottage
I was recommended to Richer sounds needed a tv sales guy very helpful and professional on the phone so purchased the tv

Antwort von Richer Sounds - Swiss Cottage
I went into the Swiss Cottage store knowing the company were rated well. Oli, was attentive, polite and very knowledgable. I was advised about the purchase which has been a success in every way. Thank you for making a customer very happy!

Antwort von Richer Sounds - Swiss Cottage
V knowledgeable team. Always excellent customer service and good value products. I’ve been my AV stuff from here for over 20 years

Antwort von Richer Sounds - Swiss Cottage
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.