Richer Sounds - Southgate Bewertungen 

1.442
TrustScore 5 von 5

4,9

157-159 High Street, N14 6BP London, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very ha... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 157-159 High Street, N14 6BP, London, Vereinigtes Königreich

  • 0333 900 0085

4,9

Hervorragend

TrustScore 5 von 5

1442 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(1.442)

23.686 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I had a fantastic experience at Richer…

I had a fantastic experience at Richer Sounds Southgate thanks to Daniel. I recently purchased the Cambridge Audio CXN100 and the service was excellent from start to finish.
Daniel was incredibly knowledgeable, patient, and genuinely passionate about audio. He took the time to explain the features of the CXN100 clearly, answered all my questions, and made sure I understood how to get the best out of it with my system. It never felt like a sales pitch—just honest, expert advice.
What really stood out was how friendly and helpful he was throughout the whole process. It made the purchase feel enjoyable and reassuring, especially when investing in quality hi-fi equipment.
The CXN100 is fantastic and I’m really pleased with it, but the level of customer service from Daniel made the experience even better. Richer Sounds Southgate is lucky to have him. Highly recommended!
If you'd like, I can also write a shorter version perfect for Google Reviews (which usually gets more visibility).

2. März 2026
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Antwort von Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Called to let me know my earphones had arrived and were very pleasant whwn I went to pick them up.

27. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

First class customer service

First class customer service! Price matched the TV and arranged free delivery. I specially like to thank the store manager of Southgate Ali, for being a gentleman and honouring the price match by offering a free soundbar.
I highly recommend this store.

26. Februar 2026
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Antwort von Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Excellent service and knowledge

Excellent service and knowledge on my purchase, and efficiency on the refund as a result of damaged TV on delivery (not Richer Sound's fault).

26. Februar 2026
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Antwort von Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Ali, store manager at Southgate, was very helpful

Following my call to Telesales trying to source a specific LG television, the person handling the call (the store manager at Southgate) could see just one branch seemed to have the tv in stock. He explained he would have to phone them to confirm they indeed had the tv and phoned me back later to confirm they would be able to ship to me. That was great as I had drawn a blank on all UK big name shops, none had that particular tv in stock. I appreciate the time taken by Ali to satisfy my order, which was low value.

26. Februar 2026
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Antwort von Richer Sounds - Southgate

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Richer Sounds Southgate Store

Richer Sounds Southgate Store

Mak was extremely helpful and went the extra mile for us, finding us a deal that matched what we were looking for.
All the staff were comfortable to be around, very knowledgeable and just pleasant to talk to.

They even threw in some goodies for us which was amazing.

10/10

22. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Helpful and knowledgeable staff plus…

Helpful and knowledgeable staff plus money off the product chosen. Choice of products very good and comparable to larger stores.

20. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff! Demonstated several speakers for me to compare.

18. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Dan was very knowledgeable and helpful…

Dan was very knowledgeable and helpful in my choice of TV for existing g leads and figments.

14. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Hi-fi purchase

Excellent support and guidance regarding our hi-fi requirements by the Store Manager.
Speedy delivery follow up ahead of initial expectation.

13. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Outstanding service!

From the moment I called the store, the guy who answered, I think his name was Matt, couldn't have been any more helpful. In this day of unhelpful online purchasing, this was a breath of fresh air!
Great advice and service!
I'll definitely be using Richer Sounds for any of my tech purchases in future.
Keep up the good work!

12. Februar 2026
Richer Sounds - Southgate-Logo

Antwort von Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Competitive price-Superfast Delivery-Best Warranty

Ordered a Hisense 55 inch Smart TV. Got it delivered the next day. Best Price with 6 year warranty. All staff from the sales to delivery very courteous and helpful all along the process.

9. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

What fantastic customer service.

After deciding to head to richer sounds in Southgate. My wife and I received fantastic service from Mak. He listened to our wants and budget. Selected the perfect TV. Unboxed and checked the tv was fully working before we left the shop. And I forget to mention he stayed almost an hour after closing. What dedication. If only I could find staff for my business with his dedication.

8. Februar 2026
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Antwort von Richer Sounds - Southgate

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

I spoke with Mak at the Southgate…

I spoke with Mak at the Southgate branch. He was helpful, direct and provided me with all the information and advice I needed, so the next day I called back and purchased our 55" TCL P7K-UK QLED TV for less than I imagined I'd need to pay for such a great TV.

4. Februar 2026
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Antwort von Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Excellent company - as always!

What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

2. Februar 2026
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Antwort von Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Exceptional service and efficiency.

I want to thank Richer Sounds Southgate branch for their superb service from quoting on the Chord Odyssey X speaker cables to my required length, the swift order & delivery, the terminals prep and fitment of banana plugs. Many thanks to Mak the deputy manager, Ali the manager and his team for their exceptionally helpful, friendly and efficient service from start to finish. They are all of course very knowledgeable about the products and give you honest advice.
I've been a longtime fan of Richer Sounds since Julian Richer had the London Bridge shop and the service then when I first bought my set of HiFi separates some 40 years ago was first class, just as it has always been over the years, and again recently from my experience at the Southgate branch.
My go to branch for any HiFi or TV requirements.
It's always worth checking with your local Richer Sounds store when looking for any Hifi, TVs or associated accessories. I found the team have always been brilliant, helpful, friendly, enthusiastic and they will always do their best for you as their valued customer.

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

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