Richer Sounds - Southgate Bewertungen 

Rang the Southgate shop prior to their opening time and the phone was answered. I ask the woman who answered the phone a few questions about the TV and then explained that I was buying as a moving in present for my son and needed it delivered on a certain time on a certain day. All done - no fuss.
The most interesting thing was that my son said out of all the companies he dealt with in relation to any deliveries on his move that Richer Sounds were the best to deal with and even had a call after delivery to check all went well.

I have been buying from Richer Sounds for over 30 years (i think) my first purchase was from their London Bridge Store.

Service service service - #welldone

Had great banter with the guys. And got a free mug/ album 😃.. plus bought a new set of beyerdynamic ear buds

Problem with the home delivery despite me being at home. My package was redirected to the nearest Richer Sound store and I picked up my streamer the following day.

Me and my wife went in-store in Southgate North London for a new TV. We did not have to wait long to be served. The person that served us was knowledgeable and patient. He explained options. Pros and cons. We knew what we wanted anyway and he matched our requirements.
The delivery process was flawless. We were kept informed as to the delivery time and the TV was delivered in good time. The package was in good condition and so was the contents.
We are still getting used to the many features on the TV. We are satisfied with it, so far.

Ali the manager was helpful and provided excellent customer service. We had our television next day and the old one was picked up to Southgate branch

You as a company are excellent, great people but your delivery firm lets you down badly. The delivery firm came to our house and the driver gotr out of the cab but got in again and drove off! We then had an email saying he was "unable" to deliver the parcel nd we would have to collect it from one of their centres which was a way away and hard to park! Very poor service that you should know about!

Hudson and Ali superb customer service, they set up my turntable and provided good advice

Everything was good.From shop experience ie knowledge of you colleague to delivery.Thanks

Excellent service from experts. Dropped in to the Southgate branch, to get advice on the best turntable in our price range. The guy who helped us was superb, his advice meant we now own a beautiful record player, he ordered, match the Amazon price and arranged delivery within a few days.

Exceptional service . Thank you so much .

Great buying experience with a well knowledge staff.

I had the full attention of Ali. Nothing was too much trouble. No pressure to buy.

TV received did not work out of box.
This was a Friday afternoon.
A replacement was received on Monday with no questions and only support.
Truly excellent service and will ensure I continue to order through Richer Sounds for years to come.

We have first shopping with R/S around 17 years ago
Perfect service and full of experience staff ALWAYS

I've had Sony TV's for years and always found them to be good quality, reliable and easy to use.
All bought from Richer Sounds due to their good customer service.
Looking for a new bigger screen I browsed the local Currys to narrow down my choice.
After being somewhat taken aback by the Sony price I did some more research on line. I noted that there was some criticism of the Sony quality, compared to their older models and with the functionality of the TV guide in particular.
After speaking to the local Richer Sounds shop in Edinburgh I opted for an LG qned.
As parking is a night mare in Edinburgh I decide to order on line and go for home delivery.
Delivery was super quick and no hassle.
Having set up the Tv I am more than happy with the quality of the picture and the sound.
If I have one criticism it is the set up.
It was achieved more by good luck than good management as there is no manual supplied. The Tv does give you instructions verbally but they are so rapid in heavily accented English that they are impossible to follow.
There is also a recommended viewing facility which I find absolutely infuriating, and as yet haven't figured out how to get rid of it.
Once I've mastered the settings I've no doubt it will be superb.
All in all very pleased with this purchase.

Helpful advice and good product. I’d like to give a shout-out for Dan in Southgate who served me even tho the shop wasn’t yet open. A very kind gesture.

I had a fantastic experience at Richer Sounds Southgate thanks to Daniel. I recently purchased the Cambridge Audio CXN100 and the service was excellent from start to finish.
Daniel was incredibly knowledgeable, patient, and genuinely passionate about audio. He took the time to explain the features of the CXN100 clearly, answered all my questions, and made sure I understood how to get the best out of it with my system. It never felt like a sales pitch—just honest, expert advice.
What really stood out was how friendly and helpful he was throughout the whole process. It made the purchase feel enjoyable and reassuring, especially when investing in quality hi-fi equipment.
The CXN100 is fantastic and I’m really pleased with it, but the level of customer service from Daniel made the experience even better. Richer Sounds Southgate is lucky to have him. Highly recommended!
If you'd like, I can also write a shorter version perfect for Google Reviews (which usually gets more visibility).

Excellent customer service. Called to let me know my earphones had arrived and were very pleasant whwn I went to pick them up.