Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Mehr ansehen
Unternehmen hat geantwortet
I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Mehr ansehen
Unternehmen hat geantwortet
Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
77 London Road, SO15 2AA, Southampton, Vereinigtes Königreich
- 0333 900 0036
4,9
Hervorragend
2651 Bewertungen
Bittet Kunden um Bewertungen
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It was nice to be advised by real…
It was nice to be advised by real experts, they advised me and sorted it all out really easily. Fast delivery and brilliant service
8. März 2026
Antwort von Richer Sounds - Southampton
Thank you for your 5 star review!
Popped into Southampton store to have a…
Popped into Southampton store to have a demo of a few speakers. Excellent knowledge and customer interaction. Will definitely come back for future purchases.
7. März 2026
Antwort von Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Fantastic advice from Richer Sounds
Fantastic advice from the Southampton team on what sound system to play my music on. My records have never sounded so good.
7. März 2026
Antwort von Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Great advice from James at Southampton
Great advice from James at Southampton, prompt delivery and expert installation from your partners, good value.
Overall an excellent experience, a very happy customer who will be back.
6. März 2026
Antwort von Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
The staff were very helpful first class…
The staff were very helpful first class service and very helpful witch left me with a brilliant experience 👏
4. März 2026
Antwort von Richer Sounds - Southampton
Thank you for your 5 star review!
Thanks Marc and Southampton Richer Sounds
Thanks Marc, Paul and team Southampton Richer Sounds for great customer service to swap our projector. Really appreciated.
6. März 2026
Antwort von Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Great Service
The guys were really helpful and sorted out the remedy I want without argument. Compared to telesales I felt I was being listen to and guided.
The original problem related to a CD player where I believe the Ad was misleading and the instructions that came with it frankly useless. I tried to send you a review of the item but got to a page which said Submit Review without any indication of where you entered what you wanted to say.
Still waiting replacement by but I was told it would probably be April before new kit is available so not concerned in any way.
5. März 2026
Antwort von Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Record player & active speakers
Popped in for a look & advice on a turntable.....came out £500 lighter.
Sales guy was helpful knowledgeable & honest.
28. Dezember 2025
Antwort von Richer Sounds - Southampton
Thanks for your 5 star review, we look forward to seeing you again next time
Antwort von Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Really helpful advice and very kind in store
Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me
2. März 2026
Antwort von Richer Sounds - Southampton
Thank you for your wonderful feedback
Great service at great prices
Great service at great prices, I was debating on a few different TVs but after a great conversation I managed to pick the one I wanted and I love it!
21. Januar 2026
Antwort von Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Fitueyes Eiffel Audio Rack V2…
I bought a Fitueyes Eiffel Audio Rack V2 in walnut for my new Hi-Fi system online from Richer Sounds. It was delivered the following day in good condition. It took a bit longer to put together than I expected but everything fitted together very well. It provides a stable base for my Hi-Fi separates and is a well made and good looking piece of furniture.
17. Februar 2026
Antwort von Richer Sounds - Southampton
Thank you for your 5 star review!
Had a great experience from the guys…
Had a great experience from the guys when finding my next rv,and they made it so easy especially tom who was a great help.
28. Februar 2026
Antwort von Richer Sounds - Southampton
Thanks for your 5 star review, we look forward to seeing you again next time
Always the best customer service given
10. Februar 2026
Antwort von Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Very quick service with good advice…
Very quick service with good advice followed by a useful demonstration. much appreciated help with the goods to the car. The items I bought are perfect for my requirements.
25. Februar 2026
Antwort von Richer Sounds - Southampton
Thank you for your 5 star review!
The gentleman who served me was…
The gentleman who served me was knowledgeable and when I described what I needed, he knew exactly which product to offer me. He was courteous, friendly and helpful. The headphones had to be ordered from the warehouse and were delivered to my home the following day. I am delighted with them. Thank you.
24. Februar 2026
Antwort von Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Another excellent visit to Richer…
Another excellent visit to Richer Sounds.
Great products, great advice, great prices and a very experienced team!!
24. Februar 2026
Antwort von Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
All good thank you
24. Februar 2026
Antwort von Richer Sounds - Southampton
Thank you for your 5 star review!
Good technical information to aid choice
23. Februar 2026
Antwort von Richer Sounds - Southampton
Thank you for the great review. We’re delighted you found the technical information useful — making sure customers feel confident in their decision is very important to us. If you ever have any questions about your setup, we’re always here to help.
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Brilliant customer service
Brilliant customer service! Southampton helped me out of a situation, gave me loads of advice for future purchases. The Cambridge CD player I came home with sounds amazing even through my 1976 Trio receiver!!
1. März 2026
Antwort von Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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