I’ve purchased at least three high-end items from Rich Sounds and never have once been pressured into making a decision that day. Always give them plenty of advice and on many occasions, Ethan had the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Mehr ansehen
Unternehmen hat geantwortet
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Mehr ansehen
Unternehmen hat geantwortet
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
77 London Road, SO15 2AA, Southampton, Vereinigtes Königreich
- 0333 900 0036
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I couldn’t be more impressed with the…
I couldn’t be more impressed with the level of care, attention to detail, and overall service provided by Richer Sounds. From the very first interaction right through to after the purchase, the experience has been nothing short of outstanding.
A special mention has to go to Jim, who was incredible throughout the entire process. His depth of knowledge and genuine passion for what he does really stood out. He took the time to fully understand what I was looking for, offered thoughtful and tailored advice, and ensured I felt confident in every decision.
What really sets the experience apart is that the support didn’t stop once the purchase was made. The aftercare has been just as strong—responsive, helpful, and clearly focused on making sure everything continues to perform exactly as expected.
It’s rare to come across this level of professionalism combined with such a personal touch. I wouldn’t hesitate to recommend Richer Sounds to anyone looking for not just great products, but a truly exceptional customer experience.
In addition for my thanks to Jim I would also like to thank Marc for his outstanding commitment to my needs in purchasing this projector and screen. He is always on hand to assist and guide me through each part of my set up

Antwort von Richer Sounds - Southampton
The only place to buy anything media…
The only place to buy anything media watching related. Knowledgeable staff. Well presented shop. Good prices and great guarantee.

Antwort von Richer Sounds - Southampton
Great serivce at the Southampton…
Great serivce at the Southampton branch, the staff are so friendly and can't be more accomodating.
The products they sell they stand by and I felt at ease talking through the options. They didn't push for a specific sale either, just made sure I was making the right choice and I felt I had the opportunity to test and be satisified myself that I made the right choice.
It's always good to feel like I'm supporting my local store as well.

Antwort von Richer Sounds - Southampton
All round great service
All round great service, Friendly informative staff, and a excellent delivery service

Antwort von Richer Sounds - Southampton
Second to none
Honestly, the customer service at Richer Sounds is really second to none.

Antwort von Richer Sounds - Southampton
Very quick,efficient on supplying…
Very quick,efficient on supplying Voucher for TV under RS extended warranty.Thankyou

Antwort von Richer Sounds - Southampton
Thank you Ben.
Richer Sounds listened to our requirement for speakers to replace our thirty year old ones and suggested several options, one of which we purchased at a very reasonable price and we have been very pleased with them. Ben was extremely helpful and Dexter was an impressive support.

Antwort von Richer Sounds - Southampton
Can I say what a wonderful experience
Can I say what a wonderful experience, I didn’t want to leave the store the staff were great had a lovely time. The thing about richer sounds staff is they don’t push you into buying something you don’t want. There really helpful and cheery. Long live richer sounds.

Antwort von Richer Sounds - Southampton
It was nice to be advised by real…
It was nice to be advised by real experts, they advised me and sorted it all out really easily. Fast delivery and brilliant service

Antwort von Richer Sounds - Southampton
Popped into Southampton store to have a…
Popped into Southampton store to have a demo of a few speakers. Excellent knowledge and customer interaction. Will definitely come back for future purchases.

Antwort von Richer Sounds - Southampton
Fantastic advice from Richer Sounds
Fantastic advice from the Southampton team on what sound system to play my music on. My records have never sounded so good.

Antwort von Richer Sounds - Southampton
Great advice from James at Southampton
Great advice from James at Southampton, prompt delivery and expert installation from your partners, good value.
Overall an excellent experience, a very happy customer who will be back.

Antwort von Richer Sounds - Southampton
The staff were very helpful first class…
The staff were very helpful first class service and very helpful witch left me with a brilliant experience 👏

Antwort von Richer Sounds - Southampton
Thanks Marc and Southampton Richer Sounds
Thanks Marc, Paul and team Southampton Richer Sounds for great customer service to swap our projector. Really appreciated.

Antwort von Richer Sounds - Southampton
Record player & active speakers
Popped in for a look & advice on a turntable.....came out £500 lighter.
Sales guy was helpful knowledgeable & honest.

Antwort von Richer Sounds - Southampton

Antwort von Richer Sounds - Southampton
Really helpful advice and very kind in store
Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me

Antwort von Richer Sounds - Southampton
Great service at great prices
Great service at great prices, I was debating on a few different TVs but after a great conversation I managed to pick the one I wanted and I love it!

Antwort von Richer Sounds - Southampton
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