Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... Mehr ansehen
Unternehmen hat geantwortet
Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all... Mehr ansehen
Unternehmen hat geantwortet
I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, wit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
73 Main Road, RM2 5EL, Romford, Vereinigtes Königreich
- 0333 900 0041
4,9
Hervorragend
2572 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Knowledgeable and personable staff
Knowledgeable and personable staff, guided me to the final choice product without pressure, didn't have the product at the local store, but arranged next day delivery from a sister store that did.
23. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your feedback, great to read you were happy with our service.
Always buy tv/audio from Richersounds
Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all v helpful and knowledgeable of all the products. Wouldn’t buy tv or audio equipment anywhere else.
25. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwort von Richer Sounds - Romford
Thank you for your 5 star review!
It was made very straightforward
24. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for the feedback, we're really glad to hear the store team in Romford ensured the purchase went smoothly for you.
The Customer Experience Team
Went to our local independent and they…
Went to our local independent and they were really not interested.
Phoned RS and 40 minutes later purchased new amp and arranged installation.
Very helpful
20. Juni 2026
Antwort von Richer Sounds - Romford
Thank you for your 5 star review!
Joel was a pleasure to deal with
Joel was a pleasure to deal with; very knowledgeable and helpful
17. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service & very helpful & if…
Excellent service & very helpful & if you order something it’s delivered even to their shop very quickly. I’ve bought a lot of hi Fi equipment from Richer Sounds over the years & I’ve always had excellent service highly recommended thanks.
17. Juni 2026
Antwort von Richer Sounds - Romford
Thank you for your 5 star review!
I have bought all my audio from
I have bought all my audio from
Richer sounds romford.
They give good customer service the after care is great and they know what they are talking about.and thanks alot Graham & Joel for going that extra mile. Kevin flynn
17. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your feedback, great to read you were happy with our service.
Great experience overall
Great experience overall
Ordering online was easy, pricing was right, and collection from my local shop was straightforward.
15. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service as usual
Excellent service as usual. The team here are always very helpful
12. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your 5 star review, we look forward to seeing you again next time
Antwort von Richer Sounds - Romford
Thank you for your 5 star review!
Antwort von Richer Sounds - Romford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwort von Richer Sounds - Romford
Thanks for your great feedback and for supporting local business.
Friendly and knowledgeable
Friendly and knowledgeable, staff where more then happy to help, explain and demo anything. They arranged for our order to be sent straight to our house once it was in stock, which made it even easier.
6. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your 5 star review, we look forward to seeing you again next time
The help i relieved was great
The help i relieved was great, I had a lot of help in which tv to buy, I returned a couple of times with small problems and manger and staff was very helpful, after this experience I will return for my electrical goods rather then go to currys
10. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very professional service and Manager…
Very professional service and Manager spent a lot of time with me answering several HiFi questions.
This level of service is why I shop at Richer Sounds.
9. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwort von Richer Sounds - Romford
Thanks for your great feedback and for supporting local business.
Great in store service
Great in store service, staff knowledgeable and friendly and Competitive pricing.
8. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for taking the time to leave us such a positive review. I’m really pleased the team provided the type of service we're known for, and that the price was what you expected.
We really appreciate the feedback and hope we can earn that fifth star next time.
Many thanks
The Richer Sounds team
Great service and knowledge as always
Great service and knowledge as always, Richer Sounds Romford a great experience...Thanks Guys. Thanks Richard, got just what i wanted.
6. Juni 2026
Antwort von Richer Sounds - Romford
Thank you for your 5 star review!
Excellent customer service from start…
Excellent customer service from start to finish. The staff were friendly, knowledgeable, and took the time to answer all my questions without making me feel pressured to buy. They gave honest advice and helped me choose the right product for my needs. The whole experience was smooth, and I really appreciated their professionalism and attention to detail. I would definitely recommend Richer Sounds to anyone looking for great products backed by outstanding customer service. I'll happily shop here again.
5. Juni 2026
Antwort von Richer Sounds - Romford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.