Richer Sounds - Romford Bewertungen 

2.569
TrustScore 5 von 5

4,9

73 Main Road, RM2 5EL Romford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, wit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 73 Main Road, RM2 5EL, Romford, Vereinigtes Königreich

  • 0333 900 0041

4,9

Hervorragend

TrustScore 5 von 5

2569 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(2.569)

23.686 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

A breath of fresh air

A breath of fresh air !
A Genuine welcome and happy knowledgable staff my first time at a Richer sounds , won’t be my last !

6. Juli 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Service, Price and experience *****

The website is excellent, but the guys in the shop and their in-depth knowledge of the products they sell and their compnay are the reason I make the extra effort to see the products up close and demonstrated. A face to face service that is becoming all too rare these days.
The Website has honest in depth reviews that you can trust. For the product I wanted I was left with a very positive experience.
The prices, which tbh is the deal breaker are excellent, always competitive.
I was met with super enthusiastic & motivated employees, working for a company that cares and continues to deliver year after year.
It was nice to use Richer Sounds and not be lazy and go straight to obvious online retailers.

24. März 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Richer Sound, look no further

I have always shopped with Richer Sounds and have been a customer of theirs for at least 40 years, but not at Romford.
I spoke with the manager, Steve. He is a very well informed salesperson as well as the manager, I was looking at a particular turntable that they had in stock. We had a great discussion and I also had the pleasure of listening to other elements of hifi that I may consider in the future.
The service I was given, was second to none, if you require assistance before a purchase, I would highly recommend contacting them.
Because I was also trying to get rid of a nasty earth buzz, I also decided on a phono stage that was not in stock. I received this sooner than was stated. Excellent service all round.

4. Juli 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Being very much old school and not sure…

Being very much old school and not sure what to look for on the tech side. I found Rich.of the Romford store very helpful/patient in selecting a 50" replacement TV . Also timed delivery was spot on the following day
Graham

3. Juli 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Good price

Good price, very helpful on the phone and delivery next day! Perfect customer experience.

3. Juli 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Excellent advice and customer service

I received excellent advice and customer service from
Joel at Richer Sounds. Joel answered all of my questions and provided me with clear and expert advice on the purchase of my tv. Joel went over and above in advising and supporting me. I am very impressed with the high quality and standard of expertise and customer service from Richer Sounds.

2. Juli 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Very quick delivery

Got my soundbar delivered to my home the following day. A few days later got a courtesy call too see if all is ok

2. Juli 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Your knowledgable staff

Your knowledgable staff, my historical support of your company, I bought my first CD Player from, what was then your only store at London Bridge, and because of its ownership, general policies, and competitive pricing 👏👏👏

30. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

I had a Samsung TV fail coming up to…

I had a Samsung TV fail coming up to the 6 year mark , the guarantee was great as I had the option of getting the TV repaired or a voucher I could use towards a new one. Decided to go for a mini led HiSense as a replacement and very happy with the quality of this new TV. The staff very helpful at processing the new order an dealing with the voucher etc , very pleased I had bought the previous TV with the guarantee.

25. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thank you for your 5 star review!

Bewertet mit 4 von 5 Sternen

On Saturday I dealt with rich I found…

On Saturday I dealt with rich I found him knowable and friendly and patient but on Sunday I went back for a bracket I wasn’t impressed I choose a cheaper bracket then the one they tried to sell me and Paul tried to tell it might not fit but I wasn’t dealing with him

28. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for the feedback, I'm sorry of course that your second visit wasn't on a par with your first. I will arrange for the store manager to give you a call to clarify on the bracket question and ensure the situation is resolved for you.

Of course if I can be of any more help in the meantime do let me know.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Helpful

Helpful, pleasant, knowledgeable staff

27. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Best price on the market

Best price on the market. Offered fast and free delivery. Process at the shop was quick and staff was lovely.

26. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

I did a price match and got a call…

I did a price match and got a call within the hour from steve at Romford . What a lovely salesman friendly helpful and funny, made my day. Also I bought the projector on the 6 year guarantee that you offer

26. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Knowledgeable and personable staff

Knowledgeable and personable staff, guided me to the final choice product without pressure, didn't have the product at the local store, but arranged next day delivery from a sister store that did.

23. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Always buy tv/audio from Richersounds

Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all v helpful and knowledgeable of all the products. Wouldn’t buy tv or audio equipment anywhere else.

25. Juni 2026
Richer Sounds - Romford-Logo

Antwort von Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr