Richer Sounds - Oxford Bewertungen 

1.748
TrustScore 5 von 5

4,9

1 West Way, Botley Road, OX2 0JB Botley Road, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

1. recommendation (5-star from a family member) 2. in-store demo room (Oxford UK) 3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. Elektrofachmarkt
  3. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Vereinigtes Königreich

  • 0333 900 0052

4,9

Hervorragend

TrustScore 5 von 5

1748 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(1.748)

24.092 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Kaz at Richer Sounds is you man.

Kaz is always welcoming and knowledgeable on tech products. I am happy to continue shopping at Richer Sounds for my future purchases.

28. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great service

Helpful and informative advice from friendly staff.

26. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Campervan tv

As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

25. April 2026
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Antwort von Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I purchased a lg g5 from botley…

I purchased a lg g5 from botley excellent service from ash and also follow up to check I was happy with my purchase and everything was okay.

24. April 2026
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Antwort von Richer Sounds - Oxford

Thank you for your 5 star review!

Bewertet mit 5 von 5 Sternen

Faultless experience

Faultless experience from start to finish. Friendly, knowledgeable and refreshingly competent staff at the end of the phone; they quickly confirmed delivery vehicles for restricted access, processed a price match and ensured delivery instructions were passed on. They use a helpful and efficient delivery company that delivered to a countryside location following directions and on time. It is rare to find such a high level of customer service and I would not even consider using anyone else in future.

23. April 2026
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Antwort von Richer Sounds - Oxford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Quick delivery on time

Quick delivery on time. Cartridge (Ortofon Bronze) fully up to expectations. This is my second one. Even pre Run in period completion this sounds great.

22. April 2026
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Antwort von Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

My latest business with you

Hello I would just like to say my click and collect from your your store was fuss free and went smoothly. You supplied exactly what I ordered within the timescale quoted. I am very happy with the results. Thank you very much.

13. April 2026
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Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Had a great demo session

Had a great demo session for 3 different pairs of speakers. Paddy did a proper deep dive on my room set up and musical tastes and was very knowledgeable and informative. After an hour of deliberation, he pulled the rabbit out of the hat with the Monitor Audio Silver 100 7g in gloss black. The most important thing to me was feeling good about my experience and coming away knowing what I'd chosen and the reasons for making that choice. Thanks Paddy and Richer Sounds Oxford.

25. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Thank you!

Always more than helpful at Richer Sounds!

20. März 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

I was undecided between two premium TV…

I was undecided between two premium TV sets
I spoke to RS Oxford and they helped me decide. Offered next day delivery at a lower price than John Lewis and with six years warranty, again, better than John Lewis
Knowledgeable staff, quick, polite and offered better price.
What is not to like!

11. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Topnotch customer service

Once again, Kaz from the Oxford store went above and beyond help with my query and helped me sourcing one of the last few Oberon Vokals (outgoing model).

I’ll definitely be coming back for all my future hifi needs 😊

13. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Still top of the game 25 years later...

It's great to see a UK retailer still providing great service and commitment to good products (when so many have disappeared or gone faceless online). I bought by first hi-fi wiht my Dad aged 16 from Richer Sounds Birmingham who helped me with a sweet, easy going setup for not a lot of money. Over the years I've upgraded my way up the hi-fi chain, with great service from RS all the way at various locations - headphones, speakers, cables you name it. I dropped in to RS Oxford on route to town yesterday expecting to just browse and ended up demoing a few new speakers. Paddy knew his stuff and couldn't be more helpful. I went from looking at sub £1k speakers to fixing on some £2k Neat Petites which I'll be ordering as soon as I raise the additional funds! RS has always given no BS advice, great service and solid prices. Sure, you could look on Ebay or Aliexpress but I'd rather spend my £'s with a bunch that deserve it, safe that I've heard what I'm spending my money on.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 4 von 5 Sternen

Sale staff knew the technical aspects…

Sale staff knew the technical aspects of the tv's and stop us from making an expensive mistake.

6. April 2026
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Antwort von Richer Sounds - Oxford

Thanks very much for leaving us a review. I’m really pleased to hear the team were able to use their technical knowledge to help you avoid the mistake. Honest, expert advice is exactly what we aim to provide.

We’re always striving to make sure experiences like this feel five‑star from start to finish, so if there’s anything more we could have done to improve things, or anything you need help with in future, please don’t hesitate to get in touch at seniorcomplaintsteam@richersounds.com.

Kind regards,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bewertet mit 5 von 5 Sternen

Great advice and service

Great advice and service. Quick delivery.
Very pleased.

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

The absolute best for home tech

Been buying stuff from these guys for decades and there’s a good reason for that. Always ridiculously knowledgeable, answer the most stupid questions with patience and grace, and perhaps most importantly for anyone who’s not already a customer, they NEVER try to oversell!

3. April 2026
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Antwort von Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, using their click & collect service meant I got phone call when it was ready for collection. Felt I got trust buying through Richer Sounds and my boyfriend was very happy with his new record player birthday present!

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Happy customer

I was happy with the whole experience of interacting with Richer Sounds. The price of the product I bought was very good and it came with their 6 year guarantee for peace of mind. In making the purchase the service in the store with the manager was both professional and friendly.

6. April 2026
Richer Sounds - Oxford-Logo

Antwort von Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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