Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Mehr ansehen
Unternehmen hat geantwortet
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Mehr ansehen
Unternehmen hat geantwortet
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktinformationen
1 West Way, Botley Road, OX2 0JB, Botley Road, Vereinigtes Königreich
- 0333 900 0052
4,9
Hervorragend
1750 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Utterly professional from the first…
Utterly professional from the first contact by phone to the brilliant technical backup by phone with my 3 separate queries on set up of the TV.
We are delighted with the new Loewe TV all respects.
7. Januar 2026
Antwort von Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Extremely helpful and friendly service
Extremely helpful and friendly service. I needed some new interconnects and received the same high standard of knowledge and service I have always received from Richer Sounds- whether spending thousands on a complete system or simply buying accessories the experience is always top class
6. Januar 2026
Antwort von Richer Sounds - Oxford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service and prices.
I bought the Roksan Attessa streaming amplifier, which was offered at a very good price. The service from Richer Sounds at Oxford was excellent and I particularly appreciated the follow up call from Damien to check whether everything was OK. The amplifier is brilliant too.
6. Januar 2026
Antwort von Richer Sounds - Oxford
Thank you for your wonderful feedback
Great service when we had a problem…
Great service when we had a problem with installing the new TV, they responded to fix
6. Januar 2026
Antwort von Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
A positive experience
Very pleased with the service I received from Richer Sounds. I chose the click and collect service and I was kept informed frequently about the status of my order. When I picked up my order the salesperson was very friendly. All in all, a positive experience.
4. Januar 2026
Antwort von Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
New TV - happy days
Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.
4. Januar 2026
Antwort von Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Antwort von Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Good to see products and get advice.
Good to see products and get some advice on record player compatibility.
3. Januar 2026
High quality service at Oxford Richer Sounds
Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Richer Sounds - Oxford
Thank you for your wonderful feedback
Excellent service, friendly knowledgeable staff
Excellent service by professional and knowledgeable staff
2. Januar 2026
Antwort von Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Prompt & helpful service
Very straightforward selection and ordering process for buying a 43" TV and soundbar.
And especially helpful over the phone in dealing with a couple of installation problems.
2. Januar 2026
Antwort von Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Ordering and buying the TV was simple
Ordering and buying the TV was simple. Free delivery was arranged in store and was delivered when expected.
1. Januar 2026
Antwort von Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Richer Sounds in Oxford
Have used Richer Sounds in Oxford a couple of times and the experience has been excellent.
30. Dezember 2025
Antwort von Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Store manager was brilliant
Store manager was brilliant - really friendly and knowledgeable. Very happy with my product and next day delivery.
30. Dezember 2025
Antwort von Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Lots of personal attention and advice
Lots of personal attention and advice. Very happy with the guidance and being able to communicate with a knowledgeable human being.
30. Dezember 2025
Antwort von Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Kaz was amazing
Kaz was amazing! Really helpful and great to talk to someone who was kind and knowledgeable on Hi-Fi's. Cannot recommend Richer Sounds Oxford enough!
29. Dezember 2025
Friendly and efficient service
It was easy to order online click-and-collect. The local store phoned me when it was ready, and were friendly and welcoming when I went to pick up the item.
28. Dezember 2025
Antwort von Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
So funktioniert Trustpilot
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