Richer Sounds - Newcastle Bewertungen 

2.544
•
TrustScore 5 von 5

4,9

94-96 Clayton Street, NE1 5PG Newcastle, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hi-Fi-Shop
  2. auch in
  3. Elektrofachmarkt
  4. Fernsehgeschäft

Vom Unternehmen geschrieben

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktinformationen

  • 94-96 Clayton Street, NE1 5PG, Newcastle, Vereinigtes Königreich

  • 0333 900 0032

4,9

Hervorragend

TrustScore 5 von 5

2544 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(2.544)

24.500 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Have used the branch in Newcastle a few…

Have used the branch in Newcastle a few times now since moving from London. Staff have been helpful as well as knowledgeable. Most recent visit the salesman Colin knew exactly what I needed, made me feel at ease and was highly professional.

4. September 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Excellent customer service

I felt that the assistant, Harry, really took time to find out what I needed and what I didn’t need and didn’t just try to sell me the most expensive item.

4. September 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

All staff are very knowledgeable on all…

All staff are very knowledgeable on all products and can give instant advice when asked. I like the fact that everyone is very willing to give help and advice. Staff are very friendly .

4. September 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Great service again

1. September 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Great advice and price very competitive…

Great advice and price very competitive , staff very friend.y and knowledgeable delivery service and fitting great

27. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

New T V Samsung 65” S90H.

We had a short list of TV’s before going to Newcastle’s Richer Sounds. Dealt with Euan the assistant manager who was very knowledgeable and helpful. My Blue Light Card was beneficial and Euan offered us a very good deal on our Tv, Sound Bar and wall bracket which we took. Took delivery very quickly and the TV is excellent.

31. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

I purchased an OLED LG TV from Richer…

I purchased an OLED LG TV from Richer sounds, the deal was best I could find and I went in store (Newcastle) to collect, I found the staff very polite, friendly and knowledgeable. Would highly recommend them to anyone. Thank you again.

27. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bewertet mit 5 von 5 Sternen

Does what it says on the tin

I have shopped with Richer sounds for quite a few years now and have always received good service, speedy delivery by a reliable courier and helpful assistants. Oh! And decent prices too.

27. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent advice given in a professional and friendly way. No pressure to upsell and Colin was more concerned with what we wanted/needed. Will definitely be using Richer Sounds for any future needs.

22. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Best price guaranteed

I always look at a variety of website based reviews to decide what I require when looking for a new TV. This gives me a greater choice of supplier that can meet my requirements. Of course price, reputation and locality is important to me, so I rang Richer Sounds as they had the model I wanted and a no quibble price match meant they got my business. The store manager (Dale) kept the TV for me until I could pick it up, free delivery was available. Great customer service. My go to place now for any audio or TV equipment.

24. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Bewertet mit 5 von 5 Sternen

Great

Great! As usual

24. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thank you for your wonderful feedback

Bewertet mit 5 von 5 Sternen

Sound advice!

Spoke to a member of staff at the local store after browsing some products on line. Received some great advice & ordered direct with the store, delivered 2 days later.

23. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Bewertet mit 5 von 5 Sternen

Great advice and customer service

Great advice and customer service. Bought a Naim Muso Gen 2 from Newcastle - staff knowledgeable and helpful. Took time to set some different options up so I could hear them. Product quickley delivered but developed a fault, Richer Sounds sorted out a replacement quickley.

21. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Bewertet mit 5 von 5 Sternen

Very helpful over several days working…

Very helpful over several days working out what the problem was with my Technics audio system. Also good advice which amp to buy. No hard sell techniques. Happy to answer various questions relating to equipment I already had. I was able to have a new amplifier purchased and integrated into my system over a 3 or 4 days having discussed and tested and diagnosed the problem.

22. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bewertet mit 5 von 5 Sternen

Bought a freesat recorder from Richer…

Bought a freesat recorder from Richer Sounds Newcastle
They were friendly and helpful as on all previous visits. I was served by Colin who was excellent.

22. August 2026
Bewertung ohne vorherige Einladung
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

Bewertet mit 5 von 5 Sternen

Good Service

I knew what I wanted so it was quick and easy and the sales guy 'Harry ' was very helpful

18. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thanks for your kind review, we look forward to your next visit.

Bewertet mit 5 von 5 Sternen

Firstly

Firstly,
I got confused about an item I purchased. I sent an email to Richer Sounds and I got a great response. I thought my item had been delivered to the wrong person but it turned out I had made a click and collect choice without realising. So, I went to Newcastle on the bus and all of the staff including what seamed like an area manger were so chatty and encouraging.
Thank you so much. And all of this only for £30 purchase. You are all wonderful
Stephen Wilson

16. August 2026
Richer Sounds - Newcastle-Logo

Antwort von Richer Sounds - Newcastle

Thank you for your 5 star review, it’s lovely to read your comments.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr