Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
Unternehmen hat geantwortet
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Mehr ansehen
Unternehmen hat geantwortet
Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
Unternehmen hat geantwortet
Superb customer service. We spent quite some time listening to the sound systems we purchased. They were knowledgeable and super helpful. 100% recommend.
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The guys at Richer Sounds are well-informed and the prices are competitive. If the product doesn't work out for you, they are very reasonable about returns.
Outstanding customer service and best deals.

Antwort von Richer Sounds - London Bridge
Hi all, thank you so much with helping me my purchase of OLED LG TV. Especially Malik at the London bridge store. I am also looking to purchase home cinema speakers too.

Antwort von Richer Sounds - London Bridge
Was looking to buy a Television,was approached by Malik who was friendly and very knowledgeable and helped us decide which one to choose the other guys were friendly too,was so pleased with our purchase

Antwort von Richer Sounds - London Bridge
This was a brilliant experience, team went above and beyond with info, comms around delivery and helping me out in general. Not sure why I'm surprised, they've always been consistently great. Pop in, say hi and you' won't be disappointed.

Antwort von Richer Sounds - London Bridge
Ordered a record player, over the phone, as a birthday present for my husband. The person I dealt with was very helpful and efficient. I received the item very quickly! Top marks.

Antwort von Richer Sounds - London Bridge
Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.
My most recent experience, a small repair after 9 years use, was dealt with quickly by Robin. His manner and efficiency are extremely impressive. Top rating for an excellent member of staff.

Antwort von Richer Sounds - London Bridge
I've been looking for the dali io12 for a while I've got the io8 and the io12 were a great price very happy

Antwort von Richer Sounds - London Bridge
El tiempo de respuesta, la atención y el brindar facilidad para adquirir el producto que compre; hicieron que tuviera una excelente experiencia de servicio.

Antwort von Richer Sounds - London Bridge
Very insightful and helpful advice as we discussed TV options. Found the right model and price point.

Antwort von Richer Sounds - London Bridge
This is customer care like it used to be. Personal, human and understanding. It's one thing to be expert in the products but quite another to know how to treat customers. I had a slight problem with my purchase and they couldn't have responded any better. No hesitation in recommending.

Antwort von Richer Sounds - London Bridge
I have shopped at richer sound since the age of 16, im now 45 and still never had issue.. the only thing I would improve at richer sounds it the level of fun in store. It has died in the last 20years.

Antwort von Richer Sounds - London Bridge
Your manager at London Bridge branch is completely on the ball. Understood what l wanted immediately, explained fully the operation and what it was required for. Looked up my VIP status, ensured my discount. Placed the order and arranged remote delivery i.e. not my address.
The order was delivered to my daughter the day before her birthday.
Perfect!
I called your London bridge store in the morning and asked the member off staff if they had the focal bathys mg headphones ingreat service stock he said i just check came straight back to me and said yes we do i asked can i pay in cash ? He said yes you can he held them for me and i bought them later that day

Antwort von Richer Sounds - London Bridge

Antwort von Richer Sounds - London Bridge
Informed advice,
Helpful and efficient staff who know about what they’re selling. As ever, a positive experience with Richer Sounds

Antwort von Richer Sounds - London Bridge
Happy with my turntable purchase. Good service and excellent customer service.

Antwort von Richer Sounds - London Bridge
Very helpfull and pleasant staff and nothing was a problem when asked for advice thanks again.

Antwort von Richer Sounds - London Bridge

Antwort von Richer Sounds - London Bridge
Very quick and efficient click and collect service and an excellent price

Antwort von Richer Sounds - London Bridge
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.