I have known the brand and used it for 40 years. The very fact that it is still going strong says a great deal about it. The staff are genuinely knowledgable and share their information in an educated... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have known the brand and used it for 40 years. The very fact that it is still going strong says a great deal about it. The staff are genuinely knowledgable and share their information in an educated... Mehr ansehen
Unternehmen hat geantwortet
Bought a new record player with pre-amp and other accessories. They helped me source the player in the colour that I wanted, which was proving very difficult, and advised on other parts of the purch... Mehr ansehen
Unternehmen hat geantwortet
Liv at Chelsea has been extremely helpful, guiding us in selecting the right components for a complex cinema setup in a large student hall of residence. Without her diligence, we would probably have g... Mehr ansehen
Unternehmen hat geantwortet
I talked to a sales person about the specific tv I wanted and their response was very helpful and professional. The TV was delivered within days and the delivery people were on time, kept me informe... Mehr ansehen
Unternehmen hat geantwortet
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
258 Fulham Road, SW10 9EL, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I found they let me look around and get a feel of what might suit my needs and was very helpfull in showing what I really came in for saving me some money .

Antwort von Richer Sounds - Chelsea
I called the Chelsea’s branch today,for technical support and spoke to Liz who I found to be very knolagable helpful and patient. in her field.
Sincerely Ann

Antwort von Richer Sounds - Chelsea
Consistently the greatest company to purchase from. Great knowledge. Great prices. Great service.

Antwort von Richer Sounds - Chelsea
I called the Richer Sounds helpdesk for more information regarding an offer on a receiver. They provided me an additional GBP20 on an already very discounted product. The helpdesk forwarded my call to the local Chelsea shop for same day pick up. The Chelsea shop wrapped the box in waterproof plastic and create a very secure handle for easy carrying. Friendly shop personnel and excellent service.

Antwort von Richer Sounds - Chelsea
Darren at Richer Sounds in Chelsea was very responsive, knowledgeable and pleasant. We upgraded our Sonos amps and used an installation service, outsourced by Richer, which was equally excellent.

Antwort von Richer Sounds - Chelsea
Bought the wrong item and exchanged it for the correct sized one. Very good service, simple and efficient and despatched quickly. Can't fault it.

Antwort von Richer Sounds - Chelsea
Great service and product knowledge. Always come to Richer Sounds. It’s my 4th TV. Very happy customer.

Antwort von Richer Sounds - Chelsea
The individual who helped me complete my purchase was Ed in the Chelsea customer services department. I cannot stress how much effort & helpfulness he showed, for which I’m deeply grateful. He did several searches for the product I wanted, across several uk branches. He rang me back several times to update me on what was happening & organised everything. He is a great credit to the richer sounds team & has ensured that I will come to Richer Sounds first whenever I plan to purchase electrical equipment next time. Please give this man some sort of medal. Thanks Ed!!

Antwort von Richer Sounds - Chelsea
Really good advice and helpful staff in store who guided me to a better product than I would have bought otherwise, for the same money.

Antwort von Richer Sounds - Chelsea
Good experience especially with Loïc who was very patient with me and explained a few technical things I would have to do.

Antwort von Richer Sounds - Chelsea
Very helpful and accommodating. Quick responses. Beats non-personal online shopping every day and at the same price level!

Antwort von Richer Sounds - Chelsea
I received an excellent service as usual.
The staff at Chelsea branch is knowledgeable and provides the best advice. I will rely on them for future upgrades of my audio system.

Antwort von Richer Sounds - Chelsea
Just picked my headphone at the store and they are also very helpful and kind. Have a look around the speakers and just feel relaxed.

Antwort von Richer Sounds - Chelsea
I went to all the other shops first and wish I had saved the effort. Great advice, no upselling, a great range of products at good prices and friendly staff willing to spend the time with you might the right decision for you

Antwort von Richer Sounds - Chelsea
Recent purchase was done over the phone. The sales person was polite ,as per, and helpful. Been buying from you for over 20 years. Service is always top notch.thank you

Antwort von Richer Sounds - Chelsea
Excellent customer service. Good communication, good product at good price.

Antwort von Richer Sounds - Chelsea
Professional. Collection of new order, even outside of hours.

Antwort von Richer Sounds - Chelsea
The delivery was first class. The product has been troublesome. I have not yet to be able to connect the sound system to the TV. The TV's program menu system scrambles itself into random configurations.
So far I am not happy with the products.
Someone from Richer Sounds called me over the following weeks and made suggestions to fix the problems. It was over the Internet that I got most help, Richer sounds gave me a box, in the last few days(8th October), to help with the remaining problem and that works. I have give them another star for their very recent cutomer service.

Antwort von Richer Sounds - Chelsea
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