Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was very pleased because the repairman was very knowledgeable and had read my fault report which meant that he'd brought the spare part with him. He thanked me for providing sufficient detail that e... Mehr ansehen
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Mehr ansehen
Your assigned engineer was the same one who provided the repair for my dishwasher. He was patience and detailed work to check all stuff one by one. Then figure out the issue after few minutes. Then te... Mehr ansehen
Unternehmensdetails
- Haushaltsgerätereparaturservice
- Kühlschrank-Reparaturdienst
- Mikrowellen-Reparaturdienst
- Reparaturdienst für Waschmaschinen und Wäschetrockner
Über Respond Services
Vom Unternehmen geschrieben
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktinformationen
42 Robjohns Road, CM1 3DP, Chelmsford, Vereinigtes Königreich
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
An engineer who knew what he was doing
Extremely efficient service
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 10 mins taking the broken glass with him.
Imrovement suggestion: Provide engineers with shoe covers for those households that don't wear shoes in the house. I know it may mot be safe to remove shoes if dealing with broken glass.
Expertly fixed!
LYNDEN is a great engineer
The oven has not been working for a few…
The oven has not been working for a few years. Some of the engineers could not sort the problem out. The engineer who visited today (probably 4th time) managed to fix the problem. A chicken is in the oven now …..yummy
Prompt and speedy fix
The engineer came well within the time slot. He worked swiftly and cleanly and had come prepared with the most likely part to be required. He was right.
Very good service and friendly…
Very good service and friendly engineers. Thank you
The engineer who attended was polite
The engineer who attended was polite, professional and extremely competent and clearly explained the issue.
First time repair
Engineer came with the correct replacement part. He was very polite and efficient and the whole job took no more than 30 minutes. We can now cook normally.
The engineers who came to repair our dish washer have been very polite and completed work efficiently
The engineers who came to repair our dish washer have been very polite and good on their job. You kept me informed about status of the job and completed as quick as possible. Overall excellent.
Fantastic service
Fantastic service, polite, friendly and got the job done very quickly and provided good advice thank you 😊
Washer Dryer repaired quickly...
Washer - Dryer. Heating not sufficient to dry clothes.
The engineer arrived on time, was pleasant and knowledgeable. He identified the fault within minutes and explained how he was going to rectify it.
He worked in a clean and methodical way, took care to protect the surrounding surfaces and had the machine working again quickly. Excellent service.
Great customer service
Great customer service; the first appointment was cancelled but the lady from the customer service was very helpful and rearranged it for a suitable time and day at a short notice. Engineer arrived promptly and fixed the issue on a spot.
Very efficient
Very efficient, tidy work! Saw the problem and quickly resolved! Back to as new position!
Cooker hob replacement
Was a proffesional service came in straight to the job fitted new hop. No complaints what's so ever.
An excellent visit
Daniel, arrived on time, and at once conveyed he is both knowledgeable and competent. He detected the source of two problems with the washer/dryer and replaced both. Also, he recommended the best setting for the fridge/freezer plus a tip for defrosting. Throughout his visit he worked with care, and was polite and interesting to speak with. He certainly deserves a 5 star rating.
The Engineer was polite
The Engineer was polite, professional and respectful both to myself and about my home. Arrived in the allotted time and did a marvellous job.
He went above and beyond my expectations, even explaining why I was experiencing certain issues with my tumble dryer.
Cannot recommend highly enough.
Happy customer
Thank you 😊
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