Remote Control Express Bewertungen 

I placed an order on Sunday for a remote control for my garage door. It wasn’t an easy transaction as their pay method rejected my cc twice prior to acceptance. I wanted two controllers but realised right at the end that the + button on the side hadn’t worked. It did only charge for one but the carriage charge was an exhorbitant £6+ which is why I wanted to order two together. I attempted to telephone the following morning at around 09.30 but they were not responding to any of their telephone numbers. I emailed them at 10.00 explaining asking them to add an additional remote and charge to the same credit card. They eventually replied at 15.51 to say they could do nothing, they had just dispatched my order. Suggesting I reorder, which would of course attract another carriage charge. I did respond to their email but did not receive the courtesy of a further reply. Very poor / non existent customer service! It gets worse! Only due to my review (no other communication) they eventually offered by a code for free delivery to place a further order. The code lasted 24 hours! When I attempted to use it the prices on their site had increased to a similar cost to that which I previously paid including carriage. These people are ‘a waste of space’. They know nothing about customer service. To me customer service is about responding in a timely manner, not two weeks later. On 30th I sent a further complaint, have I received a response NO. They’re either so busy they need more staff or just can’t be bothered!

Fair price and good service

The instructions for connecting the new door remote worked without a problem.

Ordered a fob (I needed 8 across different properties, but ordered only 1 to begin with after reading negative reviews)

A month later, called them to say I hadn’t received it, even though I had an email for feedback on the undelivered product. They said it’s out of stock, obsolete. Though still being advertised for sale?

So I asked for a refund. Never received it. Still trying to recover the money. Would definitely not recommend ordering from this company.

Update; I have now received a refund. So upgraded review to 2 stars due to selling item with no stock .

remote wont either program or clone customer service is useless the girl i was talking to had not got a clue always kept saying be back as quick as i can gave me a customer support mail address that was refused as no such address

The remote is more compact than the model it replaces. Does the job.

Quick delivery and a good quality product

A very easy to navigate website, I found the product I was looking for, great price, speedy delivery and it worked perfectly first time. Couldn’t have been happier will certainly use again.

I have contacted them numerous times to say no matter how many times, we've tried to connect the two zappers we bought (even after they hadn't arrived for weeks) they didn't work. Have I heard anything back? Absolutely NOTHING! Soooo frustrating, I even called and the phone went dead after a few minutes...
Order n°4305139.

Quick delivery. The remote was easy to initialize and works perfectly.

Competitively priced remote control. Good communication.

Very good service, precise instructions on how to make the remote work with my existing garage door.

Product exactly as described, excellent service and good price

Delivery was fairly prompt despite it coming from France. Appreciated the spare battery which was included.

having a nightmare with this company !!!
unless you speaking any other language other then English your screwed .....
very annoying my order is stuck in customs they don't seem to want to communicate and there's no way to refund I'm going to have to report for fraudulent activity.
ignored all emails customer service line only speak Italian or Spanish dutch n German and do not want to help AVIOD AT ALL COST just to save £10 or so

VERY POOR BUSINESS AND SERVICE

I ordered a remote control 30 june 2023 !!!!!!!!
After a lot of emails asking for delivery they asked me to prove my payment with a signed document of my bank !!! After again a lot of mails I cancelled the order and asked to refund me. After again a lot of mails they told me it was refunded and I should check with my bank.
I even did all that !!!!!!!!
Until today : no delivery, no refund.
They completely ignore my mails now....

SHAME ON YOU !!!!!!!!

21/11/23 : they keep on sending fake promises !!!! Still no delivery, no refund !!!!!!!
SHAME ON YOU ONCE MORE !!!!!!

Hopeless customer service!

When I call it goes to Italy

When I ask how to refund my fobs which dont work they ignore me.

26th October - 2 weeks of e-mail's to their customer service (as requested) & still no reply. PLEASE HELP ME URGENTLY ... you are abysmal (google it)

*REPLY TO REMOTE CONTROL EXPRESS*
I have contacted your customer service numerous times, nobody replies on e-mail & when I phone I'm told "call back I can't speak English" ... contact me please URGENTLY

Terrible experience from the start, wouldn't allow me to apply discount (I should have realised then) ... product arrived, doesn't work, can't get a reply from anyone after many e-mails, premium phone number, just called & Italian lady said call back! I'm now left with a product I want to return but cannot .. HELP ME

quick delivery