The shipping is terrible. They claim the product is shipped within the US. This is a lie. It has been 3 plus weeks since I ordered my items. Customer service keeps giving me the run around with no com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Lovely product! They look just like pictured and the fabric and colors are beautiful. I ordered the size I usually wear but they where just a little bit snug so I wanted a larger size. I contacted... Mehr ansehen
Even though the dress i ordered took longer than expected the customer service was really great and they responded to my emails quickly giving me updates of when my dress should arrive and I appreciat... Mehr ansehen
The quality of the items was far beyond what I expected. I was concerned about the delay of my first order but my email was answered very quickly and explained the delay. I received my order and it... Mehr ansehen
Das haben sich andere Leute angesehen
Waited 2 months for a jumpsuit to…
Waited 2 months for a jumpsuit to arrive for my son's wedding. Ordered an XL received a small.
Lovely pink summer dress that fits…
Lovely pink summer dress that fits perfectly- thank you!
The shipping is terrible
The shipping is terrible. They claim the product is shipped within the US. This is a lie. It has been 3 plus weeks since I ordered my items. Customer service keeps giving me the run around with no committed date. They charge for shipping. I'm never ordering from unknown websites that are heavily promoted on FB. They use different names but all have the same products. Shame on me for falling for this scam!
How do you get a return label
How do you get a return label. Instructions say go to Service@ Pucau.com. Well there is nowhere there to get label. Beginning to think this is a big scam.
Quality items at a fair price
Quality items at a fair price. Attractive selections. I would definately recommend.
the clothes are made well and arrived…
the clothes are made well and arrived in good shape! i may decide to order more products.
BUYER BEWARE
BUYER BEWARE! I ordered my items on Jan 12, and it is Jan 30 and no updates on shipment nor can I get anyone to respond to my several emails attempting to find out status of my order. And I find it interesting there is not a phone number to call. Regrettably, I think this is a SCAM!!!
The shirts I bought were very nice and…
The shirts I bought were very nice and soft too! I wish I purchased the next size up. No fault of Pucau for the shirts being too small. Update on 2/12/24: It's been what seems to be an uphill battle to return the clothes. "EASY RETURNS"? This hasn't been my experience thus far.
Beautiful sweater! Great quality!
The sweater is BEAUTIFUL! It looks great with jeans or over dresses and skirts.
UNSATISFACTORY CUSTOMER SERVICE
My purchase arrived as ordered, but the quality of the materials was unsatisfactory, and the jacket did not fit me properly either. Their web site clearly states "Easy Returns", but customer is unable to ship returns to the return address listed on the mailing label; instead instructions state to contact the company within 30 days for authorization to return and to obtain return shipping address. I have sent 4 emails to the service email address listed, and the company has not responded to any of my attempts at contact. False advertising and very poor service!
No Satisfied
I received a jacket that was not what I expected. First, the color of the jacket was more of an orange than a brown. The photo in the ad was a light brown and more importantly the tag read brown. When I emailed a photo of the jacket, they justified the color being so orange because I took it in the light. Though their original ad was taken in the sunlight, as you could see the sunlight hitting the sleeves. The orange color is horrendous.
Next, the collar length and button placement of the jacket was different in the ad than the product I received. I also pointed that out to my dissatisfaction. I felt the ad had misled me. They would not refund me.
I felt customer satisfaction was not a priority.
Love the sweater wraps
Love the sweater wraps! They are soft and will be sooo cozy during the fall weather.
Clothes fit as described
Clothes fit as described. I appreciate the accurate size chart. Nice quality and looks like the pictures
Love the sweaters
Love the clothes
Good experience!
The clothes are good quality and very…
The clothes are good quality and very comfortable and true to size
Poor service
Poor service. Was charged on my credit card weeks before and still no package! Cannot get any shipping info always saying it is in the works! Never again!
Fast delivery and quality is very good
Fast delivery and quality is very good. Very happy with my purchase. Looking forward to wearing the shirts. They are just like the photos online.
Exceptional Quality
Beautiful, well-made clothing. Exceptional dresses both in style and fully lined. Delivery time was better than expected.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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