Proovia Couriers Bewertungen 

60.646
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

In a world of terrible couriers these guys were great. Kept me informed, good tracking information, on time and pleasant. Recently had DHL and FedEx both give me incorrect information and then tell me... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Good communications (despite many brands). On time. Helpful delivery team. Would have been 5 stars except for extras (2 man team, fuel surcharge, insurance etc) and multitude of brands (Shiply, Steel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

At 84 I am long retired after over 40 years in the antique furniture business so consider I know how to handle valuable pieces of furniture. First time I have dealt with your company but everythin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Today’s driver did an excellent job. They were very careful throughout and clearly concerned about handling the items properly. They placed everything correctly and securely in the van and were extre... Mehr ansehen

Unternehmensdetails

  1. Kurierdienst
  2. auch in
  3. Klaviertransportdienst
  4. Kurier- und Lieferdienst
  5. Transportunternehmen
  6. Umzugs- und Lagerservice
  7. Umzugsunternehmen

Über Proovia Couriers

Vom Unternehmen geschrieben

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

60.646 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(60.646)

13.973 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great company highly recommended

My item was collected by ionut Simon ciungu he was early which was great it suited me much better. They boys were very polite and I was impressed . They handles my cabinet with great care .
I highly recommend this company as there are always two men to pick up which is so helpful.
I use Proovia for all my deliveries.
Five stars

5. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Motorcycle shipment

My son arranged a shipment of his motorcycle from Doncaster to Torquay, Order No. 1042982. Delivery arrived on time on the given day. There was however a separate bag which was supposed have arrived along with it, but was missing. The motorcycle arrived perfectly ok and was wheeled to exactly where it was requested. Both lads were polite. My son did report the missing bag, and a separate trip was made two days later to deliver it at no extra expense. I feel a positive review is in order that they put this right in a timely manner with no fuss. I think the two lads ( don't know their names) did very well.

3. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

We were given a time slot and this was…

We were given a time slot and this was missed and they said they tried to deliver at 2245, WHO try’s to deliver to a house at that time. They eventually turned up approximately 15hrs late.

3. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

We are sorry to hear about the significant delay with your delivery.

Attempting a residential delivery at 10:45 PM is clearly far outside the expected delivery window, and we understand the frustration caused.

We will review the delivery timeline and the circumstances of the attempted delivery.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

Bewertet mit 1 von 5 Sternen

Rude and abrupt

3. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

We are sorry to hear about your experience.

Our delivery crews are expected to treat every customer with courtesy and respect.

We will pass your feedback to our Quality Assurance team to review the conduct of the crew involved and take appropriate action where necessary.

We apologise for the experience.

Yours, Proovia Couriers

Bewertet mit 2 von 5 Sternen

The delivery arrived late

The delivery arrived 1hour, 10mins after the latest delivery time I was given, so I missed an appointment I had.
No way of contacting driver to see what was happening

3. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

We are sorry that your delivery arrived later than the estimated time window and that you missed an appointment as a result.

We understand how frustrating this must have been, particularly when you were unable to contact the driver for an update.

We will pass your feedback to our Operations team to review the delay and the communication provided during the delivery.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

Bewertet mit 5 von 5 Sternen

Expected arrival time was just 4…

Expected arrival time was just 4 minutes late what i was told which is amazing normally other companies never on time. Delivery guys super help .They help me load my car door which they deliver on to my car so I can get it fitted. AMAZING GUYS

3. Oktober 2026
Bewertet mit 1 von 5 Sternen

They arrived on time and brought the…

They arrived on time and brought the goods into the house, and promptly left. They left before I could unpack the product, which unfortunately arrived damaged.

3. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

Thank you for your feedback. We are pleased to hear that the delivery arrived on time, but sorry that your item was found to be damaged after unpacking.

If you have not already done so, please contact our Claims Department at claims@proovia.delivery with your order number and photographs of the damage so that the team can review the matter and assist you further.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

Bewertet mit 5 von 5 Sternen

I had an outstanding experience with…

I had an outstanding experience with Proovia Couriers! From start to finish, the delivery was completely seamless. The package arrived right on schedule and in perfect condition, handled with real care. The driver was exceptionally polite, professional, and helpful. Excellent communication and a top-tier delivery service I highly recommend Proovia to anyone

3. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Parcel delivered to the wrong address despite full delivery details

One of the worst courier experiences I’ve had in the UK. Despite providing my complete delivery address, including the house number, street name and postcode, my parcel was delivered to someone else’s house.

Getting a parcel to the correct address is a basic expectation of any courier service. Very disappointing.

1. Oktober 2026
Proovia Couriers-Logo

Antwort von Proovia Couriers

Hello,

We are sorry to hear that your parcel was delivered to the wrong address.

We understand your frustration, especially as you had provided the full delivery details. Our drivers are expected to verify the address before handing over any items, and we will refer this matter to our Quality Assurance team to review what happened.

If you have still not received your parcel, please contact our Customer Support team at support@proovia.delivery so they can assist you further.

We apologise for the inconvenience caused.

Yours, Proovia Couriers

Bewertet mit 3 von 5 Sternen

Collected promptly and delivered on correct day. But, not where I needed it.

Collected promptly and delivered on the day and approximate time as per booking.
However, I’d booked a 2 man crew to take a table upstairs and been clear that it needed to go upstairs. I’d included the eBay details which clearly stated the table was heavy and its dimensions. But there was no willingness to try and get it upstairs. Effectively ended up delivered to curb side into my garage.
So rather disappointed and not sure I’d book anything again unless very simple delivery.

3. Oktober 2026

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