Above and beyond- ordered glass coffee table that weighed 40kg and while only meant to deliver to first floor went the extra mile and carried to 3rd floor. Would not have managed on my own. Thanks to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great service from start to finish. First time using this company , a little hiccup with emails sent out late the evening before asking for the final payment which I was unable to pick up until l... Mehr ansehen
I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me... Mehr ansehen
Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... Mehr ansehen
Unternehmensdetails
- Kurierdienst
- Kurier- und Lieferdienst
- Umzugs- und Lagerservice
- Umzugsunternehmen
- Klaviertransportdienst
- Transportunternehmen
Über Proovia Couriers
Vom Unternehmen geschrieben
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Kontaktinformationen
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Vereinigtes Königreich
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Hervorragend
59.484 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good communication and delivery was as…
Good communication and delivery was as promised. Friendly efficient delivery men .
2. August 2026
Good Fellas central was great....collection guy poor
Good Fellas central was great. Very responsive, knew what was going on, fixed good times. Collection and delivery happened on time.
two issues: It was a bit confusing who i was dealing with - Good Fellas, Steel Trans Ltd, Proovia.
and - really surly and quite unhelpful guy on collection. The delivery guts were fine and professional.
3. August 2026
I’m very happy to work Samuel ivan
1. August 2026
Bewertung ohne vorherige Einladung
Professional service
Professional service. Regular updates about delivery time. The driver, Dmytro, called us a few minutes before arrival. Very helpful.
28. Juli 2026
Bewertung ohne vorherige Einladung
Great service couldn't ask for anything…
Great service couldn't ask for anything more thankyiu
1. August 2026
Was given a delivery window of 2-4pm
Was given a delivery window of 2-4pm
Attempted delivery at 6.50
We close at 4 on Saturdays
Delivery was left outside with no communication what so ever
Ridiculous
1. August 2026
Antwort von Proovia Couriers
Hello,
We are sorry to hear about your experience.
We sincerely apologise that the delivery was attempted significantly outside the confirmed delivery window and that your item was left outside without appropriate communication.
Your feedback has been shared with our Operations and Quality Assurance teams so that the delivery timeline and the actions taken by the delivery crew can be fully reviewed.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
The delivery guys went above and beyond…
The delivery guys went above and beyond getting a mattress into our first floor bedroom!
1. August 2026
Good delivery
Good delivery, brought our new unit up into our flat and placed where we wanted it.
Order 994052
1. August 2026
Bewertung ohne vorherige Einladung
efficient service from start 2 finish
Very efficient service from start to finish. Happy with the advance notice, tracking facility, regular updates, and delivery within the promised time frame.
1. August 2026
Professional delivery
Professional, courteous and on time, and more importantly took care of the furniture upon delivery. I would highly recommend and hopefully use them in the future.
1. August 2026
Great service
Really easy to book and a great service. Clear communication and fair price. Would definitely use again.
1. August 2026
Excellent
So much information sent regarding my delivery, the most informative delivery company I have ever had. Delivery was right on time, courier was polite and helpful, highly recommended
1. August 2026
Andrei very good service
Andrei very good service, efficient, respectful and professional. Very pleased !
1. August 2026
Bewertung ohne vorherige Einladung
Max and Alex made a delivery and 4…
Max and Alex made a delivery and 4 collections today, done very smoothly and professionally, and on time, definitely 2 of the best delivery guys so far. Thanks
1. August 2026
Bewertung ohne vorherige Einladung
Great service
Bike delivered on time and in good order.
Recommend this delivery service for bicycle deliveries.
1. August 2026
Good communication
Good communication. Handled the parcel with due care. Timely delivery.
1. August 2026
Robert and Daniel got the bonnet to me…
Robert and Daniel got the bonnet to me safely and in good condition
1. August 2026
Bewertung ohne vorherige Einladung
Wouldn’t use this service again
Wouldn’t use this service again. The man (boy) was rude - ignored both me and my mum when we separately said hello. Despite two people being in attendance, decided he would try to carry the heavy bookcase himself - hitting it hard against the end of the van. Only then at my assistance he carried it end to end with my help. Poor all round.
1. August 2026
Antwort von Proovia Couriers
Hello,
We are sorry to hear that your delivery experience did not meet your expectations.
We are particularly concerned to read your comments regarding the professionalism of the delivery crew and the way your bookcase was handled. This is not the standard of service we expect from our teams.
Your feedback has been forwarded to our Quality Assurance team so that the crew's conduct and handling of the item can be fully reviewed and appropriate action taken where necessary.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Overall, very happy
Arrived when they said it would which is always a plus. Quick and no nonsense delivery and placed where I wanted it. Would have been a 5 star but one of the delivery men left his shoes on and walked across my lounge carpet. Fortunately it was dry weather.
1. August 2026
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