The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... Mehr ansehen
Standort
Standort wechselnUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Mehr ansehen
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Mehr ansehen
Unternehmen hat geantwortet
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Vereinigtes Königreich
4,8
Hervorragend
1041 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Great assistance and lovely product
17. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Everything is set out & presented…
Everything is set out & presented nicely the staff are helpful; attentive
15. Juni 2026
Antwort von ProCook - Mansfield
We're so glad you found our presentation nice and our staff helpful and attentive! Thank you.
Very friendly and helpful
Very friendly and helpful, however, deducting 1 star, as when we got home, (we live an hour away), we found one of the pans we purchased was the wrong type, tri-metal and should have been the non stick forged..... Which means my wife has to go back and change it..... God knows what else she'll find to spend our money while she's there!!
14. Juni 2026
Antwort von ProCook - Mansfield
We sincerely regret the inconvenience caused by the incorrect pan. We understand the frustration of having to travel back, especially from an hour away, to exchange an item. We appreciate you bringing this to our attention and will review our processes to prevent similar issues.
Shop very well stocked easy to get…
Shop very well stocked easy to get around. Clean and tidy. Staff very polite and helpful. Went in just to browse and ending up buying something. Will definitely shop here again.
14. Juni 2026
Antwort von ProCook - Mansfield
We're so pleased you found our shop well-stocked, clean, and easy to navigate. It's wonderful our staff were polite and helpful, and that you found something you loved!
Excellent shopping experience
Very friendly staff and knowledgeable nothing was too much trouble. Very pleased with the knives we purchased and a special thank you to the Hungarian staff member.
13. Juni 2026
Antwort von ProCook - Mansfield
We're so happy to hear our staff were friendly and knowledgeable, and that you're pleased with your new knives! Thank you for your kind words.
Efficient friendly service
Efficient friendly service. Good choice of products at a reasonable price.
Good quality.
9. Juni 2026
Friendly helpful staff
8. Juni 2026
Well laid out store with plenty of choice
Well laid out store, had all I needed and the ladies serving were very helpful. I will definitely return.
11. Juni 2026
The store is very well presented with…
The store is very well presented with very polite and helpful staff
9. Juni 2026
Very good quality product and value for…
Very good quality product and value for money. Extremely wide range of items available at the store, and quick, efficient and courteous service from staff.
8. Juni 2026
The staff were very friendly
The staff were very friendly, helpful and helped us to choose the best saucepans, pro cook ones, a milk saucepan and a frying pan which are all really good quality, and we went for some more small ones for our induction hob we'd had in our new kitchen, so we bought some more of the smaller pro cook ones which we are really happy with great service 😀
6. Juni 2026
The lady assistant was very obliging
The lady assistant was very obliging, knowledgeable and chatty. Very good to deal with, thank you.
1. Juni 2026
Fantastic customer service in the shop
Fantastic customer service in the shop. The lady was extremely helpful and didn't complain when I kept changing my mind. Very happy with the saute pan and knives that I bought. I would happily visit again.
23. Mai 2026
Great staff and quality products
The staff were lovely, friendly and helpful. The products were good quality
3. Juni 2026
Staff were very helpful and friendly
Staff were very helpful and friendly, excellent customer service
1. Juni 2026
Antwort von ProCook - Mansfield
We are so glad our staff was helpful and friendly, providing excellent customer service. We appreciate your kind words!
Lisa was fantastic start to finish
Lisa was fantastic start to finish. Went in to look whilst shopping, explained what I wanted and nothing was too much trouble. Spent a while with me showing me diffrent knives, letting me try them, and explaining the diffrences to me. She is a credit to Procook. Ann was brilliant also 😎 Settled on a set of Aus10 knives, which so far I love, and make cooking so much easier. Hopefully they stand the test of time. The 25 year garentee means they should.
28. Mai 2026
Excellent and non pushy service
Excellent and non pushy service. The store was clean and the displays enticing. Was easy to find the knife my daughter wanted as a gift from the clear Perspex display wall. I live miles away but will definitely return & recommend to friends.
31. Mai 2026
Always a good range of product and very…
Always a good range of product and very pleasant staff
27. Mai 2026
Antwort von ProCook - Mansfield
We're glad you enjoyed our products and found our staff pleasant!
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