Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
Standort
Standort wechselnUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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Das sagen Bewerter
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Mehr ansehen
Unternehmen hat geantwortet
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Mehr ansehen
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Vereinigtes Königreich
4,8
Hervorragend
825 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Nice variety in shop bought 3 items…
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
7. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von ProCook - Lakeside
We truly appreciate your kind words about our lovely shop and our knowledgeable staff. It's wonderful to hear you had such a positive experience with us!
Antwort von ProCook - Lakeside
We're so happy to hear that you find our knives to be excellent! Thank you for sharing your positive feedback with us.
Great 1st visit !
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCook we visited was even better !
6. August 2026
Antwort von ProCook - Lakeside
We're so happy to hear you enjoyed your first visit and found our store well-stocked with plenty of choices! We're thrilled you're already looking forward to coming back.
Got what I was after
4. August 2026
Good range of products and a very…
Good range of products and a very helpful sales lady
3. August 2026
Antwort von ProCook - Lakeside
We're so pleased to hear that you enjoyed our range of products and found our sales lady to be very helpful! We appreciate your kind words.
Friendly and helpful staff.
2. August 2026
Great Service
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the products. No hard sell just very informative and help.
Top marks will definately buy from this shop again.
1. August 2026
Antwort von ProCook - Lakeside
We're so pleased to hear about your positive experience with our team member! It's wonderful that their knowledge and helpfulness made your knife selection informative and easy. We appreciate your kind words and look forward to welcoming you back.
Well stocked
Well stocked, clean store. Staff were Helpful, knowledgeable - good customer service.
We bought a knife block and knives - beautiful wood, stylish. Knives seem very good quality.
31. Juli 2026
Lovely choices for picnics and lunch boxes
Lots of choice and the lady I care for picked out a lovely new lunchbox. Help given and accessible store too for her wheelchair.
24. Juni 2026
Wanted to buy a new pan to go with my…
Wanted to buy a new pan to go with my elite tri-ply uncoated set . Was advised to purchase and alternate forged pan due to the superior coating, all instructions followed regards washing and pre first use care , when used for first time coating has started to come off !
Now an additional 4 hour round trip to return and replace required
Poor show from pro cook!
21. Juli 2026
Antwort von ProCook - Lakeside
Hi,
Thank you for getting in touch, and we're sorry to hear about your experience.
To help us investigate this for you, could you please provide the following:
Your order number or proof of purchase.
Your full delivery address.
Photos of the inside of the pan showing the coating.
A photo of the base (bottom) of the pan.
Once we have this information, we'll be happy to look into this further and assist you with a resolution.
Kind regards,
Helpful staff
They had exactly what I wanted. The shop is set out well and the staff helpful.
27. Juli 2026
warmth and effective service
21. Juli 2026
Very helpful staff and premium shopping experience
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answered our questions. Then at the till they checked if there were items in stock in the back for us and informed us of all the promotional offers. Really nice shopping experience
25. Juli 2026
Good quality
Poped into the pro cook shop at lakeside, they were very friendly and helpful, found the price reasonable they had a wide range of stainless steel cook ware, I’m very happy with the wok I chose very good quality will definitely return for more cookware.
24. Juli 2026
Great product.great service from staffs😀
24. Juli 2026
Helpful and knowledgeable
The member of staff who I spoke to was really helpful and explained the differences between the 2 items I was looking at which helped me to make an informed decision.
23. Juli 2026
Great products
Great products. Lovely store. Products are a bit on the pricey side however quality is top notch.
22. Juli 2026
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