ProCook - Kingston Bewertungen 

787
TrustScore 5 von 5

4,8

Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

787 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(787)

25.592 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Low pressure sales

Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while answering the questions I had and did not try to upsell me - greatly appreciated her time and advice and I’m looking forward to cooking with these new pans.

15. Juli 2026
Bewertet mit 5 von 5 Sternen

I found what I was looking for quickly

I found what I was looking for quickly. The shop manager helped me. Great service.

7. Juli 2026
ProCook - Kingston-Logo

Antwort von ProCook - Kingston

We're so glad you found what you were looking for quickly and received great service from our shop manager. We appreciate your kind words!

Bewertet mit 5 von 5 Sternen

One particular member of staff Daria

One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she is the best of your staff in Kingston. My purchases are fine and always curteousley assisted by Daria. I hope this helps.
Best Clive

29. Juni 2026
ProCook - Kingston-Logo

Antwort von ProCook - Kingston

We're so happy to hear about your excellent experience with a particular team member! It's wonderful that their product knowledge and understanding of cooking made such a positive impression. We appreciate you sharing your valuable feedback.

Bewertet mit 5 von 5 Sternen

We had a clear idea of what we wanted…

We had a clear idea of what we wanted and this was enhanced by the assistant who served us who was knowledgable about the product that we were interested in. His pleasant manner meant that we also brought a second product. It was the ideal shopping experience.
This is our first visit to the shop and will visit again

19. Juni 2026
ProCook - Kingston-Logo

Antwort von ProCook - Kingston

We're so pleased you had an ideal shopping experience and found our assistant knowledgeable and pleasant. It's wonderful to hear you'll visit us again!

Bewertet mit 5 von 5 Sternen

Ever I visited the store it was a happy…

Ever I visited the store it was a happy shopping. Friendly staff/very helpful, have patience with the questions and to answer without rushing. Love the experience whether I buy or not.
Good luck !!

9. Juni 2026
ProCook - Kingston-Logo

Antwort von ProCook - Kingston

We're so happy to hear you always have a happy shopping experience with us! It's wonderful that our staff are friendly, helpful, and patient. We appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Welcoming & friendly staff

I was looking for a particular product and while ProCook didn't stock it, the staff member who helped me was incredibly friendly & knowledgable, not just about the store and products, but the local area and baking more generally.
The store was also very clean, well stocked, and lovely to explore - while I didn't get what I'd come for, I did end up with a few other shiny new pans!

30. Mai 2026
Bewertet mit 5 von 5 Sternen

Great store

Great store. Lovely staff who really helped patiently.

25. Mai 2026
ProCook - Kingston-Logo

Antwort von ProCook - Kingston

We're so glad you enjoyed our store and our patient staff. We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Quality products at good prices

I love ProCook! Always have a wide variety of good quality kitchen products. Staff are unfailingly helpful and knowledgeable. Why buy any cooking equipment online when you can go to ProCook and know exactly what you’re getting at a fair price.

23. Mai 2026
ProCook - Kingston-Logo

Antwort von ProCook - Kingston

We're so happy to hear you love shopping with us! It's wonderful that you appreciate our wide variety of quality products and our helpful, knowledgeable staff.

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