The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... Mehr ansehen
Standort
Standort wechselnUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The customer service was excellent, the man who helped me was knowledgeable, patient and helpful. He talked me through the benefits of each range, according to my needs and there was no heavy selling.... Mehr ansehen
Very good service, listened to what I was saying I was looking for and made recommendations to fit what I needed, they also didn’t try to get me to buy the most expensive knife that fit what I was loo... Mehr ansehen
ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Vereinigtes Königreich
4,8
Hervorragend
405 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Antwort von ProCook - Epsom
We're glad our team was knowledgeable and helpful.
I needed a frying pan for a very…
I needed a frying pan for a very specific purpose and the assistant showed me lots that might suit. He took them out of any packaging so that I could judge the cooking area better, and told me which would suit induction hobs, how best to use them and care for them. I didn’t have time to browse for anything else, but will definitely go back.
6. Mai 2026
Antwort von ProCook - Epsom
We're happy to hear that the assistant was helpful in finding the right frying pan for your needs. We appreciate your feedback regarding the assistance you received and look forward to your return visit.
Cuts like butter.
The first cut did very well with this knife. It felt beautifully sharp & professional. Watch your hands. 5*.
8. Mai 2026
Antwort von ProCook - Epsom
We're so glad you found our knife to be beautifully sharp and professional! Thank you for your wonderful feedback.
Antwort von ProCook - Epsom
We are so pleased you found our retail assistant helpful and liked our products!
Antwort von ProCook - Epsom
We appreciate you sharing that our team was helpful and knowledgeable.
Antwort von ProCook - Epsom
We appreciate your positive feedback!
Pleasant and informed staff.
Pleasant and informed staff.
A fabulous well presented shop which was easy to navigate.
Excellent products.
4. Mai 2026
Antwort von ProCook - Epsom
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our staff, shop, and products.
Antwort von ProCook - Epsom
We're glad your visit was satisfactory. We appreciate your feedback.
Antwort von ProCook - Epsom
We appreciate you sharing that our shop assistant was helpful and that our product was good!
Excellent service at Epsom store
20. April 2026
Antwort von ProCook - Epsom
We're glad you found great value in your purchase. Thanks for your positive feedback; we appreciate it!
Excellent knowledgeable service
Excellent knowledgeable service
Impressive display.
Products appear to be good value for money
17. April 2026
Some more staff training might be…
Some more staff training might be helpful. The sales assistant charged me for two of an item when I only wanted one. He duly refunded me but didn't appear to understand why and wouldn't give me the one item that I had paid for back! I like your products but I won't be rushing back.
12. April 2026
Antwort von ProCook - Epsom
We appreciate you taking the time to share your experience. We're sorry that the sales assistant's actions caused frustration and that you won't be rushing back. We will address your concerns with additional staff training.
Excellent choice
Excellent choice. Very helpful staff. Pleased with the item I bought.
15. April 2026
I was provide with answers to the…
I was provide with answers to the questions I asked and was able to complete the transaction. I was also able to register the items I purchased at the same time for the guarantee.
14. April 2026
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