Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Mehr ansehen
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Mehr ansehen
Unternehmen hat geantwortet
Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Vereinigtes Königreich
4,9
Hervorragend
744 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The shop was quite busy
The shop was quite busy, I picked the knives I wanted the gourmet set joined the Que and by the time it was my turn the shop assistant had already got the knives ready for me, nobody pestered as we walked around just left us to it but were helpful when needed.
14. Dezember 2025
Antwort von ProCook - Doncaster
We're happy to hear that you found the gourmet set you wanted and that the team member was ready for you. We appreciate that you were able to browse without being bothered but received help when required.
Excellent quality and range of products…
Excellent quality and range of products at competitive prices.
Staff very helpful and informative
17. Dezember 2025
Antwort von ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product quality and prices and found our staff helpful.
Helpful and friendly staff
Helpful and friendly staff. There is a good choice of quality products.
15. Dezember 2025
Antwort von ProCook - Doncaster
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and friendly and liked our products.
Very helpful
The sales assistant went over and beyond to help us
She advised on what to buy and then helped to split the bill as it was a present for my daughter and her grandma wanted to go halves
Nothing was too much trouble
Thank you
14. Dezember 2025
Antwort von ProCook - Doncaster
We're happy to hear that the sales assistant provided exceptional support! We appreciate that they were helpful in your purchase and accommodating with the payment. Thank you for your positive feedback.
Antwort von ProCook - Doncaster
We appreciate your feedback. We are so glad you had a good experience and found our advice and products helpful.
Great gourmet range
Great gourmet range . I purchased a salad bowl and the assistant was helpful as I wanted to know how to look after it x
16. Dezember 2025
Antwort von ProCook - Doncaster
We're glad you enjoyed your experience with our gourmet range and salad bowl. We appreciate your positive feedback and that our assistant was helpful in guiding you with your purchase.
Antwort von ProCook - Doncaster
We're glad you had a quick, easy, and friendly experience. Thank you for your positive feedback; we appreciate it!
Antwort von ProCook - Doncaster
We appreciate your positive feedback; we are so happy to hear you found our staff's knowledge in the shop excellent.
Always buy from Pro cook fabulous…
Always buy from Pro cook fabulous quality products
11. Dezember 2025
Antwort von ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the shop were very helpful…
The staff in the shop were very helpful and knowledgeable
11. Dezember 2025
Antwort von ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was knowledgeable and helpful.
Brilliant sales assistant who gave time…
Brilliant sales assistant who gave time and advice
10. Dezember 2025
Antwort von ProCook - Doncaster
We're happy to hear that the sales assistant was helpful and provided excellent advice. Thank you for your positive feedback; we appreciate it.
Staff in Doncaster were very helpful.
10. Dezember 2025
Antwort von ProCook - Doncaster
We appreciate you letting us know our Doncaster staff was very helpful. Thank you for your positive feedback!
Fantastic store - service - products
We have been in today to get some new knives.
We where greeted by the most lovely, polite, knowledgeable lady Tracy who helped us find more than what we were looking for.
We are so very happy with our knives and our magnetic block 😍
We will definitely be back for our next kitchen purchase.
Tracy is a true asset to this company
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von ProCook - Doncaster
We're happy to hear that you had such a wonderful experience! We appreciate your kind words about the assistance you received and are so glad you are happy with your new knives and magnetic block. Thank you for your positive feedback; we look forward to your next visit!
Wonderful customer service
Wonderful customer service, so helpful and knowledgable about the products
Delighted with item. Will shop there again and recommend to my friends
17. November 2025
Antwort von ProCook - Doncaster
We're happy to hear that you had such a positive experience with our team and products! We appreciate your recommendation and look forward to assisting you again.
Very helpful assistance who gave me…
Very helpful assistance who gave me good and helpful advice about product I bought
20. November 2025
Antwort von ProCook - Doncaster
We're happy to hear that you found our assistance helpful and the advice about your product beneficial! We appreciate you taking the time to share your positive experience.
Very good service
Very helpful sales assistant. Gave advice and left us to make own decision
18. November 2025
Antwort von ProCook - Doncaster
We're happy to hear that our sales assistant was helpful and provided you with the space to make your own decision. Thank you for your feedback.
Antwort von ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy our Doncaster staff were friendly and helpful.
I recently started kitting out my new…
I recently started kitting out my new kitchen, and my first purchase was a set of knives. They’re absolutely stunning, and the holder is fantastic—together they’ll look perfect in my kitchen. The staff were excellent: friendly, attentive, and really helpful throughout. I’ll definitely be returning soon to pick up the other items I’ve got my eye on.
18. November 2025
Antwort von ProCook - Doncaster
We're delighted you find the knives stunning and the holder fantastic for your new kitchen. It's great to hear our staff were friendly and helpful. We appreciate your positive feedback and look forward to your return!
Help with Pan set purchase
Shop assistant was very helpful and drew on personal memories to assure us of the quality of the product.
17. November 2025
Antwort von ProCook - Doncaster
We're so glad to hear that our shop assistant was helpful and was able to assure you of our product's quality by sharing their experiences. Thanks for the review!
Extremely welcoming Staff
Extremely welcoming Staff. Not pushy but full of advise.
Great offer
Can not wait to use these pans.
16. November 2025
Antwort von ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff welcoming and helpful and liked our offer.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.