I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Mehr ansehen
Standort
Standort wechselnUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Mehr ansehen
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase, both ladies were very friendly staff and hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Vereinigtes Königreich
4,9
Hervorragend
935 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Staff were very attentive and friendly
Staff were very attentive and friendly. We were able to try the knives before we bought them and we were advised on the best holder to go with the set we bought.
11. Juli 2026
Antwort von ProCook - Braintree
We're so pleased to hear that our staff were attentive and friendly, and that you had the opportunity to try the knives before your purchase. We're also glad they could advise you on the best holder for your new set!
Great shop and products
I love ProCook - it’s a great shop with good products at reasonable prices. The staff in Braintree are always friendly and helpful.
11. Juli 2026
Antwort von ProCook - Braintree
We're so happy to hear you love our shop and find our products to be great quality at reasonable prices! We're also delighted that our Braintree staff are always friendly and helpful.
Very happy with the service I received…
Very happy with the service I received from your staff. I needed advice on the best size of omelette pan. Excellent quality products.
11. Juli 2026
Antwort von ProCook - Braintree
We're so happy to hear you received excellent service from our staff and found our products to be of great quality, especially when choosing your omelette pan! Thank you for your kind words.
Good quality excellent value for money, very helpful staff.
Good quality excellent value for money
10. Juli 2026
Very happy assistant so helpful…
Very happy assistant so helpful exchanged my faulty baking dishes and had new ones delivered to my home address I would shop at pro cook again
7. April 2026
Fantastic offers in store at 30% off…
Fantastic offers in store at 30% off everything, will definitely shop there again….Staff very helpful also.
3. April 2026
Very good products
Only ever had one problem with ProCook product and no problem with exchanges. Otherwise always purchased my cooking utensils from this company.
29. März 2026
Antwort von ProCook - Braintree
We appreciate your continued support and are so glad our exchange process worked well for you. Thank you for sharing your positive experience with our utensils.
Antwort von ProCook - Braintree
We appreciate you sharing that you had a lovely experience and that our staff was great and professional!
Very helpful and knowledgeable staff
5. April 2026
Antwort von ProCook - Braintree
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Antwort von ProCook - Braintree
We regret that our team's service did not meet your expectations. We will address this issue to improve.
Fantastic customer service.
Fantastic customer service.
The guy who helped us was extremely polite and very helpful.
6. April 2026
Antwort von ProCook - Braintree
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was polite and helpful to you.
Great service…
I need some good knives for a cookery course I was taking and Grace was exceptionally helpful, e planning everything to me and letting me try out the knives on my fingers before I make my choice. Sorry, do I say fingers? I meant some carrots. Fingers was when I got home.
30. März 2026
Very friendly staff at the shop of…
Very friendly staff at the shop of Braintree. We were very pleased with the offer of 30% off.
Bought some things as well. Very happy to see the stock almost sold so it facilitates the renovation soon to start. It also means like us other people appreciate the quality and functionality of the items pro cook sells.
5. April 2026
Friendly staff
Friendly staff, all items on sale too and a great pan/saucepan set from your outlet store in Braintree Freeport. Truly non stick pans!
1. April 2026
Antwort von ProCook - Braintree
We appreciate you sharing your positive experience! We're so glad to hear that you found our staff friendly and enjoyed the sale items and your new pan set.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.