ProCook - Bracknell Bewertungen 

376
TrustScore 4.5 von 5

4,7

Unit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The young man who dealt with us was absolutely superb. His knowledge of the products was outstanding, his manner and approach were excellent. At no point was there any pressure to buy, I merely ac... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Super service on a very busy Saturday afternoon . The two staff members who helped us to make choices on pans and knives were so very helpful and knowledgeable - one staff member was still in trainin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Vereinigtes Königreich

4,7

Hervorragend

TrustScore 4.5 von 5

376 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(376)

24.545 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

customer service

customer service
did not offer to pack items

16. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

Bewertet mit 4 von 5 Sternen

A great selection of kitchen goods hard…

A great selection of kitchen goods hard to find in most shops.
It was a nightmare trying to get a printed receipt. Took the guy ages to try and do this.

16. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We're glad you found unique kitchen goods. We regret the difficulty you experienced obtaining a printed receipt and will review our procedures to improve this process.

Bewertet mit 5 von 5 Sternen

norbert

Friendly and very helpfull team.

14. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Great experience

Staff were very helpful and knowledgeable

12. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Great Shop

great products, helpful staff

11. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We appreciate your positive feedback regarding our great products and helpful staff; we are so happy!

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, could answer all my questions. Very well presented shop, very audibly

10. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We're happy to hear that our team was helpful and able to answer your questions! We appreciate your positive feedback regarding our shop's presentation.

Bewertet mit 4 von 5 Sternen

Happy Shopper

Great service at an affordable price

14. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We appreciate your positive feedback. We are so happy you were satisfied with our service and affordable price.

Bewertet mit 5 von 5 Sternen

Very good customer service

Very good customer service

12. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Reasonably priced sharp knife

Ideal paring knife at a fair price. I've a few of these and they are great.

9. Dezember 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We're happy to hear that you find our paring knife ideal and fairly priced. We appreciate you sharing that you find them great! Thank you for your positive feedback.

Bewertet mit 4 von 5 Sternen

Very helpful staff

Very helpful staff

16. November 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Informative and helpful staff!

The staff were friendly and informative, providing advice with options when asked. Looking for a kitchen knife and the staff were happy to explain the different types,such as, material, weight, use.
Nice shop with good products.

16. November 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We're delighted to hear that our staff were friendly and informative when you were looking for a kitchen knife. We're glad they provided helpful advice. We appreciate your feedback about our shop and products!

Bewertet mit 5 von 5 Sternen

We wanted to buy some knives

We wanted to buy some knives. Impressed with the security. We’re able to try different knives for their weight. Also bought some scissors. Good helpful staff

11. November 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We're happy to hear that you had a positive experience selecting knives and scissors! It's great you felt secure and found our staff helpful while testing the knives' weight. Thanks for your feedback!

Bewertet mit 5 von 5 Sternen

Excellent Service

The staff were helpful in store. The aftersales online was easy to use and the small problem I had with the dinner service was resolved straight away and new plates were received in a day or so. Excellent service.

9. November 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We're happy to hear that our in-store staff were helpful. It's great to know that our online aftersales service was easy to use and that the issue with your dinner service was resolved quickly. We appreciate your feedback!

Bewertet mit 4 von 5 Sternen

Great range of quality products

Great range of quality products, great service

9. November 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We appreciate your positive feedback! We are so glad you were satisfied with our great service and quality products!

Bewertet mit 4 von 5 Sternen

Everything is OK until I went to the…

Everything is OK until I went to the tilt staff take longer because the price tag is different, there is a difference of 2 pounds, in display it's 20 pounds then when they scan in the tilt went to 22 pounds
And staff asked me if I want to still buy the item I decided to get tge item because I don't more time to come back in the shop and we live 30 minutes away feeling dissapointed because whatever will be in the display should be follow on that day 2 staff can not nake decision . They should be careful when they put the display price it's clear written up fir 20 pounds . To make the transaction ok I decided to pay the what's ever in the tilt price is

3. November 2025
ProCook - Bracknell-Logo

Antwort von ProCook - Bracknell

We appreciate you bringing this pricing discrepancy to our attention. We're sorry the displayed price differed from the till price, and for the inconvenience this caused. We will review our pricing procedures to prevent this from happening again. Thank you for your feedback.

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