We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Mehr ansehen
Helpful assistant found what I was looking for and carefully checked each item in the box for damage.
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Vereinigtes Königreich
- 01202 155674
4,9
Hervorragend
665 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our inspiring items and friendly staff.
Lovely atmosphere and the staff are…
Lovely atmosphere and the staff are very friendly and polite
19. März 2026
Antwort von ProCook - Bournemouth
We appreciate your kind words about our atmosphere and our friendly, polite staff. We are so happy you enjoyed your experience with us!
Extremely helpful gentleman that served…
Extremely helpful gentleman that served me, provided details about the warranty on 5 plates and a pepper grinder I purchased, and took great care in packing. Professional and friendly.
24. März 2026
Antwort von ProCook - Bournemouth
We're happy to hear about the helpful service you received! It's great to know that the details about the warranty were provided and that care was taken in packing your plates and pepper grinder.
Staff were friendly and helpful.
16. März 2026
Antwort von ProCook - Bournemouth
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
ease of shop and helpful staff
ease of shop and helpful staff. think the young lady who served us was new as she was training on till with another collegue supporting , both very good .
13. März 2026
Antwort von ProCook - Bournemouth
We appreciate you noting our easy shopping and helpful staff! We're so happy to hear that the team members assisting you were very good. Thanks for the great feedback!
Excellent service and products
Excellent service and products. Very easy and smooth shopping experience. Helpful staff and they sell items that can be hard to find. Reasonable prices, good quality and most things come with a guarantee.
16. März 2026
Lovely shop and helpful staff
12. März 2026
An interesting Cook shop
The Pro Cook shop was extremely well stocked and the staff were friendly and helpful.
11. März 2026
Very knowledgeable and helpful advice
The staff were very helpful in advising me which product to buy.
12. März 2026
I love all the little gadgets you can…
I love all the little gadgets you can find there
12. März 2026
Customer service was excellent.
1. März 2026
Products exactly what I was looking for…
Products exactly what I was looking for and good service
Would be a lot better if less Products were made in China
11. März 2026
Store nicely set out
Store nicely set out, products competitively priced, something for all price ranges. Staff very helpful and knowledgeable but no hard sale. Left to have a think about what we wanted to.putchase
7. März 2026
The assistant was helpful
The assistant was helpful, guided me to the appropriate items and then moved away giving me time to consider a possible purchase.
The store is well set out and very inviting.
7. März 2026
Antwort von ProCook - Bournemouth
We're happy to hear that the assistant was helpful and gave you space to consider your purchase. We appreciate your feedback on our store's inviting layout.
Extremely helpful service
28. Februar 2026
Antwort von ProCook - Bournemouth
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Excellent service
Polite, friendly and knowledgeable staff in a shop selling wonderful goods
4. März 2026
Antwort von ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy you found our staff polite, friendly, and knowledgeable.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.