We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Mehr ansehen
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... Mehr ansehen
Unternehmen hat geantwortet
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Vereinigtes Königreich
4,8
Hervorragend
1089 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Helpful member of staff
10. August 2026
Very pleasant staff nice and friendly…
Very pleasant staff nice and friendly and helpful
11. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
We had a problem with a purchased item…
We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buying our kitchen goods from them.
10. August 2026
Antwort von ProCook - Bluewater
We're so pleased to hear that our team handled your issue professionally and left you suitably impressed. We appreciate your continued loyalty and look forward to serving you again!
Excellent selection of products
Excellent selection of products, friendly helpful assistants.
5. August 2026
Antwort von ProCook - Bluewater
We're so glad you enjoyed our selection of products and found our assistants friendly and helpful! Thank you for your kind words.
Antwort von ProCook - Bluewater
We are so glad to hear that our team was friendly and accommodating during your visit. We appreciate your kind words!
The assistant was very helpful and…
The assistant was very helpful and helped me choose the right product
14. Juli 2026
Antwort von ProCook - Bluewater
We're so glad our assistant was very helpful and assisted you in choosing the perfect product! Thank you for your kind words.
Great store!
Very helpful staff in the store in Bluewater, made sure we knew what offers were on when we were choosing our products. Bought new kitchen utensils and a really nice china pot for them to stand in. Lovely clean store, nicely laid out. Pleased with purchase 🤗
8. August 2026
Antwort von ProCook - Bluewater
We're so pleased to hear you had such a positive experience at our Bluewater store! It's wonderful that our staff were helpful with offers and that you're happy with your new kitchen utensils and china pot. We appreciate your kind words about our clean and well-laid-out store.
Quality products & great service
Helpful and friendly service including advice on special offers.
3. August 2026
Antwort von ProCook - Bluewater
We're so glad you found our service helpful and friendly, and that you appreciated the advice on special offers! We truly value your feedback.
Antwort von ProCook - Bluewater
We're so pleased to hear that our team member was helpful and knowledgeable about our product! Thank you for your wonderful feedback.
The staff are always helpful and the…
The staff are always helpful and the products are good quality.
4. August 2026
Antwort von ProCook - Bluewater
We're so glad you found our staff helpful and that you appreciate the quality of our products! Thank you for your kind words.
Amazing
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items.
Very please with my non-stick pans!!! Loved them! If I had known the brand before would had saved a lot of money spent in failed attempts of buying a descent non sticking pans.
29. Juli 2026
Antwort von ProCook - Bluewater
We're delighted to hear you had such a great experience at Bluewater! It's wonderful that our team provided all the information you needed, leading you to discover our non-stick pans. We're so glad you love them and that they've ended your search for quality non-stick cookware!
Good value
Good value, good quality utensils. Especially the knives are good with the covers. Keep fingers safe
1. August 2026
Antwort von ProCook - Bluewater
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our utensils to be of good value and quality, especially the knives with their covers.
Very polite and attentive service…
Very polite and attentive service without being overbearing.
Products exactly what I wanted and reasonably priced.
30. Juli 2026
I only bought a couple of small storage…
I only bought a couple of small storage pots
Everything fine , nice ladies at the till
21. Juli 2026
Great service
25. Juli 2026
Superb service
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really well. First time buyer who is highly satisfied
24. Juli 2026
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