Ordered some ink for my old PC printer. The website was very customer friendly and easy to find what I needed. I needed the order urgently to print some documents. Items arrived very quickly via Ro... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My ink cartridges arrived the next day, well packed and undamaged. They work perfectly in my Canon Pixma and are much cheaper than Canon's own brand. I'll always use Printerinks now as ordering is ea... Mehr ansehen
I have used Printer inks for years now and always found their ink cartridges not only to be of quality but of good value. When I did previously have an issue Printer Inks were able to direct me to so... Mehr ansehen
Absolutely despicable company. Advertise 2/3 days delivery. 9 days later not even dispatched. Emailed twice no reply. Online chat first few times no one there. Then full of out of stock excuses. Ha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Printerinks.com is one of the fastest growing ink and toner distributors in UK & Europe, offering the highest quality ink & toners to customers at factory-direct prices with FREE Delivery & Exclusive Buy 2 Get 3rd Free offers.
Kontaktinformationen
8th Floor, Capital House, 25 Chapel Street, NW1 5DH, London, Vereinigtes Königreich
- contactus@printerinks.com
- www.printerinks.com
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
My ink cartridges arrived the next day
My ink cartridges arrived the next day, well packed and undamaged. They work perfectly in my Canon Pixma and are much cheaper than Canon's own brand.
I'll always use Printerinks now as ordering is easy (even for a non techy like me!) their service is spot on and staff so helpful if you don't know what you're doing.
As always competitive prices and speedy…
As always competitive prices and speedy delivery
I’ve always had good service from…
I’ve always had good service from Printerinks: replacement inks cheaper than originals and no problems. On this occasion I inadvertently order the wrong cartridges. Maryam Shenaz dealt with my problem very quickly, enabling me to return inks for a credit against my next order. I have no hesitation in recommending Printerinks. 8/
An excellent service
Quick and easy to order. When we thought we had a problem quick to solve and reassure us. Any excellent service.
I placed my order and didn’t receive a confirmation email.
I placed my order and didnt receive a confirmation email, so I contacted Maryam at Printerinks to look into it.
Apparently I hadn’t put a dot in my email address and that was the reason. It was my error.
I then received the confirmation email and my package arrived earlier than expected. Maryams response was fantastic. Thank you Printerinks.
Easy and pleasant buying experience.
Company was easy to contact. Maryam, who dealt with my inquiry was extremely helpful, courteous and knowledgeable. My inquiry was dealt with speedily and effectively.
Excellent company to do business with.
Marzam was very helpful from the outset…
Marzam was very helpful from the outset and played a major part in reolving my issue
Dealing with Printerinks Support
Maryam Shenaz was extremely supportive when I have had problems placing an order and also when I thought I hadn't been sent the cartridges - and realised I'd simply put them somewhere 'safe'! She was very kind and patient. I do struggle with technology and she understood. People often don't - these days!
Very polite and helpful exchange of…
Very polite and helpful exchange of messages with Maryam. Outcome was very satisfactory and encouraged me to use the service in future.
FEDEX & ME
I have been using Printerinks for a long time with no problems. However, when my last order did not turn up, I got in touch with Printerinks and spoke with Maryam. She looked into it and found that the delivery agents, Fedex, has tried to deliver twice and logged me as 'not at home' and had returned my package to Printerinks. I had heard no one knocking and no 'non-delivery'slip was put through my letterbox. To cut a long story short, Maryam, who was helpful throughout, managed to negotiate with Fedex that they would leave the package in my (safe place) front porch which has an outer door which I would leave unlocked. This worked, though again I was in and heard nobody at the door. I gathered from Maryam that different carriers are used, depending where the order is sourced from, so perhaps I have been lucky previously in having had no problems on delivery. So thanks to Maryam for sorting it out.
A Printer cartridge for a Canon TR4795…
A Printer cartridge for a Canon TR4795 Inkjet was lote arriving. When I emailed to chase it, the issue was immediatley sorted out without any quibble or fuss. Many thanks to Maryam in Customer Service for sorting out a solution to this professionally and quickly, as it was urgent.
My original order was misread
My original order was misread and therefore incomplete. Matter resolved reasonably quickly.
Shipment was missing a couple of items
Shipment was missing a couple of items. Notified the company and the items were delivered the next day.
Printer Inks resolves customer's error to everyone's benefit.
I mistakenly ordered two packs of ink cartridges instead of one, and I contacted Printer Inks to advise them of my error and arrange product return. The friendly lady in Customer Services suggested today (27/3/2026) that I retain the extra package and offered a 50% cost reduction to avoid the cost and hassle of returning the product which I could use anyway. A good example of effective Customer Management which ensures customer retention. Thank you and very well done.
First time user of Printer inks.com
First time user of Printer inks.com - good range of inks at excellent prices - cheaper than previous companies used.
Any issues or problems sorted out immediately - that's called great customer service!
Would use again and recommend.
Great Customer Care
This company's Customer Care Team are very good. Maryam responded quickly and clearly to my query and the problem was resolved straight away. Highly recommended.
Supreme efficiency and customer care from Maryam of the Customer Service Team. A great firm whom I trust.
Efficiency
5 stars!
Excellent and friendly service, and their pricing is first class.
Maryam very rapidly got to the bottom…
Maryam very rapidly got to the bottom of my issue and within 24 hours the problem was solved
Excellent service - thank you

Antwort von Printerinks.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







