I placed an order for a new printer via the internet. Within hours they rang me to check delivery details etc. Never had that from any other company, a very pleasant surprise. We agreed a delivery dat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Elaine from Printerbase was absolutely wonderful and helped me set things up very smoothly. Her communication was really clear, friendly, and helped me feel like my needs will be met. Very pleasant ex... Mehr ansehen
Unternehmen hat geantwortet
Superb service. Rang them to buy accessories; friendly, helpful adviser immediately located me and the printer model I had purchased from them Listened to what I wanted and was so knowledgeable and... Mehr ansehen
Unternehmen hat geantwortet
I have to say this is one of the most positive experiences I've had with the company for some time. In particular, Elaine has been great. They have always gone far and above what I would ordinarily ex... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Drucker und Scanner
- Computergeschäft
- Elektrofachmarkt
- Fachhandel für Bürobedarf
- Schreibwarengeschäft
- Toneranbieter
Vom Unternehmen geschrieben
We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Kontaktinformationen
Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, Vereinigtes Königreich
- 0161 308 5800
- info@printerbase.co.uk
- www.printerbase.co.uk
4,7
Hervorragend
2568 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer support
Great customer support, bought a printer and they phone to check if it was fit for use and if I was happy with the product a few weeks later. Great service all round even the delivery was next day
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Ryan,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and printer. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent service as ever
Excellent service as ever makes purchasing from Printerbase a pleasure. The check to make sure that you are buying the appropriate printer for your requirements is appreciated and the staff are both friendly and knowledgeable.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Karen,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and printer.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I placed an order for a new printer via…
I placed an order for a new printer via the internet. Within hours they rang me to check delivery details etc. Never had that from any other company, a very pleasant surprise. We agreed a delivery date and I waited. As it hadn't arrived I e-mailed to ask if it was coming, they said yes it will be delivered by Royal Mail today. It did arrive but Royal Mail delivered it to the wrong address even though it was addressed correctly. When the house owner returned from work he brought it round to me. This was defiantly not the fault of Printerbase and I am very satisfied with the service from them.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Paul,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and your new printer. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Elaine from Printerbase was absolutely…
Elaine from Printerbase was absolutely wonderful and helped me set things up very smoothly. Her communication was really clear, friendly, and helped me feel like my needs will be met. Very pleasant experience so far.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Abderahman,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. I have passed your feedback onto Elaine.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Superb service
Superb service. Rang them to buy accessories; friendly, helpful adviser immediately located me and the printer model I had purchased from them Listened to what I wanted and was so knowledgeable and helpful. Item in stock, and ordered and delivered 10am next morning. If only all companies were like Printerbase.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Avril,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Genuinely one of the best companies
I have to say this is one of the most positive experiences I've had with the company for some time. In particular, Elaine has been great. They have always gone far and above what I would ordinarily expect, to the point where I will now only shop with them for printers and anything related. I haven't actually found other websites to offer cheaper prices, but even if I did, I'd probably still stick with them just because of the level of customer service and personalised care. Thanks to everyone, and in particular I'd like to positively shout out Elaine
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi David,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. I have passed your feedback on to Elaine who is delighted to hear this.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great company to do business with
Great company to do business with - good communication, support offered without being pushy, quick delivery. Overall very happy to recommend.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Chris,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Really impressed
My old Canon printer had given me 11 years of good service, but it was time to replace it. I actually found Printerbase by asking Gemini for its thoughts on potential replacements. The price was good, so I ordered the new printer. A day or two later, I received a phone call from Printerbase and immediately thought, 'Uh oh, here comes the upsell.' I was pleasantly surprised when it never came. The chap on the phone was simply making sure that the printer fitted my needs and gave some tips on how to get the best out of it. I don't recall ever having this level of customer service before, and I was really impressed.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Brad,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service, price and your new printer.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
I bought an epson xp 15000 it cost me…
I bought an epson xp 15000 it cost me £272, I only used it about 15 times still like new.I went to turn it on. There was nothing,No power at all, It was just out of warranty, I phoned Printerbase as that where I bought it from. They told me to phone Epson, They wanted £180 then I have to post it to them, witch would cost me about £20+ so i had a look on youtube to see if anyone had this fault, And it turns out quite a few people had the same thing happen to them. So it must be a fault with the printer itself. I think its absolutely Discussing. I paid what I thought was a lot of money so I would have a good printer. and if its a fault with the printers they should have repaired it for nothing. Its feels like I have been SCAMED .
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi David,
Thank you for taking the time to share your feedback. We are very sorry to hear about the issue you have experienced with your Epson XP-15000 and understand how frustrating it must be for a printer that has seen relatively little use to develop a fault.
While the printer is unfortunately now outside of its manufacturer's warranty period, we have been actively assisting on your behalf. We have spoken directly with Epson to discuss your case and were able to negotiate a reduction in their repair charge from £180 to £140 (excluding VAT). In addition, to help minimise your costs further, we have offered to arrange collection and return of the printer using our own courier service, meaning you would not incur the additional shipping costs associated with sending the printer to Epson.
We also raised your concerns regarding reports of similar issues online.
Epson has confirmed that there is currently no known or recognised fault affecting this model that would qualify for a free repair programme or recall. As a result, any repair remains subject to their standard out-of-warranty process.
We appreciate that this is not the outcome you were hoping for, and we understand your disappointment. However, please be assured that we have done everything possible to support you by liaising with Epson on your behalf and securing a reduced repair cost, whilst also covering the courier arrangement to help keep your overall expense to a minimum. If there is anything further we can do to assist, please do not hesitate to contact our customer service team.
Many Thanks
The Printerbase Team
Very impressed with Printerbase
Very impressed with Printerbase. Competitive prices, very efficient service, great communication and speedy delivery of my order. Also excellent customer service with personal touch from a UK family business that deserves to be a success.
Well done and many thanks 😊
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Andy,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service, price and delivery. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Martin was very professional but…
Martin was very professional and friendly when he called to ensure the printer we had ordered was suitable for our needs. He also confirmed when delivery would be. There was no pushy sales talk. I would definitely use them again, and would recommend them.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and delivery. I have passed your feedback on to Martin and his manager.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent support and fast delivery
Excellent support and fast delivery. Luis Filipe is a star!!
Thanks!!
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and new Canon printer. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Great until you have a problem then terrible
Started off great buying a label printer from them 3 years ago but that broke down so I ordered a replacement. Went for a Zebra mid range printer which simply would not connect to IOS Bluetooth which I stipulated was my main req. Annoyingly told I had to pay return postage as she classed it as a return request rather than faulty which I challenged and then told I would have to contact Zebra directly even though I received it from them a day earlier so reluctantly paid return postage for speed and they received it back on Monday 11am and now it’s Saturday evening and still no refund. Leaving me to run my business without. Terrible after sales care so I would avoid based on my recent experience from printerbase.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Chris,
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration caused by this experience and for the delay in processing your refund.
We understand how important it was for your new printer to connect seamlessly via iOS Bluetooth, particularly as this was a key requirement from the outset. We're sorry that the printer did not perform as expected and that there was confusion regarding the return process, which added to your inconvenience.
Having reviewed your case, we can see that our Operations Manager reached out to you directly, addressed the concerns raised, and has since resolved the matter. While we're pleased that a resolution has been reached, we appreciate that this does not change the disruption and disappointment you experienced, especially when you needed the equipment to keep your business running.
We value your custom over the past three years and regret that, on this occasion, our service fell short of the standards we aim to provide. Your feedback has been shared internally so we can review our processes and improve the experience for future customers.
Thank you again for bringing this to our attention, and we hope we have the opportunity to restore your confidence in Printerbase in the future.
Many Thanks
The Printerbase Team
Purchased my canon TR4755i printer.
Purchased my canon TR4755i printer.
Not the easiest to set up the WiFi.
Once done printer works great, also service was great would recommend you to anyone.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Neil,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and new Canon printer.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Good company
Easy to order, good prices pleasant customer service, quick delivery
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Ivanka,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and delivery.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent service
Excellent service, and honesty about the purchased product
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Alan,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
1st Class Service
Printerbase provided an excellent service from the initial purchase to follow up on delivery. The printer is a 'Canon' GX1050 and is perfect for our requirements.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Jonathan,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Fantastic customer service!
I had a lovely experience with this company!
I placed an order on their website and next day received a phone call - I expected it to be them telling me they were out of stock. Not at all, Luis had rang me just to check all my details were correct, if the product I ordered was compatible with my printer and he also let me know they had an own brand equivalent for much cheaper. I expressed that I hadn't had good experiences with own brand versions in the past and Luis let me know that they guaranteed these own brand versions, if I wantwd to try. I decided I would, he processed a partial refund for me immediately for the difference and altered my invoice.
The item I ordered was delivered next working day, even with the adjustment!
I had a lovely chat with Luis, he was so kind and I felt like I was in expert hands! One of the most positive customer service experiences I've had. Thank you so much Luis for all of your help!
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Chloe,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. I have passed your feedback on to Luis and his manager.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
Excellent service
I ordered a printer on Tuesday night, they followed up and Wednesday and confirmed next day delivery. Arrived. So far, excellent service. Very impressive and a good deal on my Epson eco tank printer.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Adry,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service and your new Epson printer.
We look forward to helping you out again in the future.
Thanks
The Printerbase Team
The staff seem to go out of their way…
The staff seem to go out of their way to give good helpful advice, any problems are sorted out immediatly without fuss. If more companies were up to Printerbase standards shopping would be a much better experience.
Thank you to the staff.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Printerbase
Hi Anthony,
Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.
Thanks
The Printerbase Team
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