Pretty Suds UK Bewertungen 

434
•
TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I order from the business every Christmas for my son and I can honestly say I have never been disappointed. The bath bombs are amazing, my son gets eczema flare ups with certain products and everythin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very quick delivery, good value for money, and a lovely selection of bath bombs. I've ordered two imperfect boxes and a box of colourful bath bomb eggs (6 for £6.00!). I'm really impressed by how this... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Pretty Suds is an awesome company! I have brought many bath bombs from them from subscriptions to random ones. Always packaged lovely quick delivery and the people are friendly and approachable. My mu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered Brazilian body butter, matching fragrance spray and sticky caramel body butter for myself. Also a Betty bat bath bomb for my little boy. This is my first order and I was definitely order again... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wellness-Zentrum

Informationen, die aus verschiedenen externen Quellen stammen

We carefully craft all of our cosmetic products, making them truly irresistible and unique.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

434 Bewertungen

5 Sterne
4 Sterne
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1 Stern

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4,8

Alle Bewertungen

(434)

51 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The best bath bombs

I order from the business every Christmas for my son and I can honestly say I have never been disappointed. The bath bombs are amazing, my son gets eczema flare ups with certain products and everything we have tied from here, he can use without any issues at all. The customer service and care is also on another level! Thanks again x

27. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing products

Amazing products, bath bombs and gel melts are my favourites.
Great for presents. Lovely shop local to me so I can nip in when need to and the staff are always helpful and take time out for a chat. 🙂

30. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great 😃👍🏻

Very quick delivery, good value for money, and a lovely selection of bath bombs. I've ordered two imperfect boxes and a box of colourful bath bomb eggs (6 for £6.00!). I'm really impressed by how this small business is run, and how nice the whole experience was :) Thank you!

30. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I did an order ...missing items ..took…

I did an order ...missing items ..took me 3 days to get a reply... I thought I'll order again the missing items ....missing items from my order out of stock. iv since sent 1 email and 5 watts app messages..no response!!! To be totally ignored !!!
I'll shop else where..they really don't need my custom !!!
My order had missing items then I messaged them 5 times and got ignored ! Writing times is irrelevant
Iv stated the facts !

1. Oktober 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Hi Samantha,

We're genuinely sorry to see that you're unhappy with your experience. We take customer service very seriously and would like to clarify a few points regarding your review.

You first contacted us on 6 October at 7pm regarding two missing wax melts. We replied the following morning at 9:07am to investigate, and by 6:18pm that same day, a full refund for both missing items had been processed. You acknowledged this and thanked us at 6:59pm.

You subsequently contacted us via WhatsApp on 14, 19 and 25 October regarding the availability of Birthday Cake wax melts. Unfortunately, these messages had gone into our archived conversations and weren't seen. We completely accept responsibility for this and sincerely apologise for the delay.

When you emailed us on 27 October at 11:14pm, we responded the following morning at 7:39am, apologising and offering to check our production schedule. We then emailed you again that evening at 10:24pm to confirm that we'd made the wax melts and they were curing, ready for an expected restock the following evening.

We absolutely acknowledge that mistakes were made, both with the original order and the missed WhatsApp messages. However, we feel it's important to clarify that your missing items were refunded promptly and your subsequent email received two responses the following day.

As a small family business run by a mum and daughter, we genuinely care about our customers and always try our best to put things right when something goes wrong.

We're sorry that your experience hasn't met your expectations, but we hope this provides a fair account of how we handled your concerns.

Many thanks,
Chloe & Julie
Pretty Suds UK

Bewertet mit 5 von 5 Sternen

Pretty Suds is an awesome company

Pretty Suds is an awesome company! I have brought many bath bombs from them from subscriptions to random ones. Always packaged lovely quick delivery and the people are friendly and approachable. My mum used to use Lush but now these are the only company we use! :)

28. Oktober 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Oh this is so lovely to read! 🥹 Thank you so much for continuing to support us and for such kind words. It honestly means the world to know that both you and your mum love our products, especially knowing you've tried so many of our bath bombs and subscription boxes! We're so grateful to have you both as customers. Thank you for making our day! 💗

Love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

Bought a bundle for my holidays and was…

Bought a bundle for my holidays and was really impressed with the citronella one, I didn't get bitten once. The aloe sponge was really cooling and smelled lovely.
I did buy one of the sponges to try at home before we went away but my husband found it in the shower and stole it! I'll be buying him his own next time.
Would love it if you did a sponge that was a bit softer as I did find that they scrubbed my fake tan off x

8. August 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Oh this made us giggle about your husband stealing your sponge! 😂 Sounds like he'll definitely need his own next time!

We're so pleased you enjoyed your holiday bundle and that the Citronella and Aloe products worked so well for you. Thank you for the lovely feedback about the sponges too. They're designed to exfoliate, so we completely understand what you mean about your fake tan. A softer version is definitely something we can look into!

Thank you so much for taking the time to leave us such a lovely review. We really appreciate it! 💗

Love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

I have been a monthly box subscriber…

I have been a monthly box subscriber for a long time and was disappointed when last year they decided to stop the this however they are back and better than ever and excellent value for money. Great smells and themes for all ages

2. Oktober 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Aww, thank you so much! 💗 We're so happy to have brought our subscription boxes back, and it means the world to know you're enjoying them!

And we've just realised you've placed an incredible 71 orders with us!! 🥹 We honestly can't thank you enough for sticking with us over the years and continuing to support our little family business. It really does mean more than you know!

Lots of love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

Great party experience

My daughter had her 10th birthday party at Pretty Suds and she had an amazing time, her friends loved it.

27. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Aww, thank you so much for such a lovely review! 💗 We absolutely loved having Matilda and her friends celebrate her 10th birthday with us! It was so lovely seeing everyone having fun and getting creative. We're so pleased Matilda had an amazing time, and thank you for choosing Pretty Suds to be part of her special day!

Love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

I stupidly showed my children my…

I stupidly showed my children my awesome bath bomb stash
Now its not just my stash, but theres too! Loving every bath bomb we have tried so far 😀

29. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Haha, that's the trouble with showing the kids your bath bomb stash! 😂 Looks like you'll have to start hiding your favourites!

We're so pleased you're all loving them, and thank you so much for taking the time to leave us such a lovely review. We really appreciate your support! 💗

Love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

Orders are all despatched quickly

Orders are all despatched quickly, products are all great good for gifts and personal use.

25. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Thank you so much for your lovely review! 💗 We're so pleased you're happy with our products and delivery times. We love knowing our little creations are being enjoyed both as treats for yourself and gifts for others! Thank you for supporting our small family business, it really means a lot to us!

Love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

I have ordered from here several times

I have ordered from here several times. Customer service is fantastic for a small business. The turn around from ordering to receiving your goods is quick. I always order the soap sponges, they smell fantastic and the exfoliating side of the sponge makes them perfect. They are so moisturising and leave your skin feeling silky smooth. They always have offers on buying bundles which makes them really good value too. I would highly recommend pretty suds there products are high quality and last such a long time you definitely get good value for the price you pay.

24. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Oh wow, thank you so much for such a lovely review! 🥹💗 We're so pleased you're loving our soap sponges! They're one of our favourites too, and it's lovely to hear how much you enjoy using them.

It also means so much that you've mentioned our customer service and quick dispatch, as we work really hard behind the scenes to get your orders out as quickly as possible!

Thank you for coming back to us time and time again and for recommending our little family business. We really do appreciate it!

Lots of love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

Smells beautiful 😍

Ordered Brazilian body butter, matching fragrance spray and sticky caramel body butter for myself. Also a Betty bat bath bomb for my little boy. This is my first order and I was definitely order again. They all smell divine and leave my skin feeling soft. The smell of the bath bomb is also beautiful. Was very well packaged aswell and arrived quite quickly with a part hand written note which I think is a lovely personal touch. Highly recommend purchasing from Chloe and Julie..xx

21. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Aww, what a lovely review! 🥹💗 We're so happy you loved your first order, and it's lovely to hear that your little boy got a treat too! And the Brazilian and Sticky Caramel fragrance... There are no words for how great they are!! Great choices!!

We're especially pleased you noticed the handwritten note. We love adding those little personal touches to our parcels, so it means a lot when they're appreciated!

Thank you so much for giving our little family business a try and for taking the time to leave such kind words. We can't wait to welcome you back!

Lots of love,
Chloe & Julie xx

Bewertet mit 5 von 5 Sternen

Fantastic products

I have been ordering from Pretty Suds for a while. I like that it’s a small family business. I always buy the soap sponges which not only smell amazing but the exfoliating side is just right. They last for ages. I have also used the melts which smell great & the smell carries across the whole room. Delivery is always quick and communication is good.

20. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Aww, thank you so much for such a lovely review! 💗 We're so pleased you're enjoying our soap sponges and wax melts! It's always lovely to hear that our products smell just as good at home as they do in our workshop!

It also means so much that you appreciate us being a little family business. We work really hard to get orders out quickly and keep everyone updated, so your kind words genuinely mean a lot.

Thank you for continuing to choose Pretty Suds and supporting us over the years!

Lots of love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

The delivery was so quickly within…

The delivery was so quickly within 24/48 hours and they were at my door
The eggs 🥚 are amazing 6 for£6 they smell amazing the colour in the bath beautiful perfect for children who love bath bomb I had to order more after 1st order ,I got the strawberry milk shake bath bomb the colour and smell amazing defo be doing 3rd order soon at end month

17. September 2026
Bewertung ohne vorherige Einladung
Pretty Suds UK-Logo

Antwort von Pretty Suds UK

Aww, thank you so much! 💗 We're so pleased you're loving our little bath bomb eggs, and it's lovely to hear that Strawberry Milkshake was a hit too! Would you believe Strawberry Milkshake is one of our original bath bombs and has been with us for 11 years?!

We're so happy your orders have been arriving quickly, and the fact you've already come back for more means the world to us!

Thank you for supporting our little family business. We can't wait to make up your third order!

Lots of love,
Chloe & Julie x

Bewertet mit 5 von 5 Sternen

I've been ordering from here for a…

I've been ordering from here for a couple of years now. LOVE the company and the fact it's a small family business. I've had numerous bath bombs which were all packed with colour and scent. I've tried a couple of the body washes in a tub and they are wonderfully scented and lather beautifully. The wax melts are good quality and pack a punch of perfume. All at extremely reasonable prices. I've actually swapped my 15 plus years Lush habit for Pretty Suds.

Kelly S, Bristol.

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great items!

I have been ordering from Pretty Suds for a few years - the bath bombs, especially the mystery box (the tart bath bomb is amazing!) are great value for money, smell incredible and never an issue when it comes to delivery.

27. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

thank yu pretty suds for the amazing…

thank yu pretty suds for the amazing children's bath bombs thay smell so amazing an good size my grandchildren love them an so gentle on there skin i would never buy from anywhere else ordering is so simple an delivered in just a few days on time amazing company would definitely recommend pretty suds so much choice

23. August 2026
Bewertung ohne vorherige Einladung

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