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Preen & Clean Bewertungen 2.602

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Arranged window cleaning service online. From the very start, I was given a timescale for the clean and then a reminder the day before to leave gates unlocked which was brilliant. The clean itself,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really impressed with how easy it was to arrange to have my windows cleaned, like that they use hot water. The windows were desperately in need of cleaning, been renovating my house and that was the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just had 1st visit from P&C Excellent is easily banded about but Excellent is truly the only way of describing this service. We just felt a little bad about the price we paid for such a Top Clas... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just had our first clean, Simon went above & beyond our expectations, he did a fabulous job, highly recommend preen & clean, best windows & conservatory cleaning we’ve had in 24yrs. Payment is made ea... Mehr ansehen

Unternehmensdetails

  1. Fensterreinigungsdienst
  2. Reinigungsservice
  3. Dachrinnenreinigungsservice
  4. Hausreinigungsservice

Über Preen & Clean

Vom Unternehmen geschrieben

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Vom Unternehmen geschrieben

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Kontaktinformationen

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Hervorragend

TrustScore 4.5 von 5

2602 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Excellent first impressions

Excellent first impressions. Really simple to connect and book first clean. Communication clear and helpful. Preen and clean came as promised and did a great job. Windows cleaned, gate shut ! Even came with a promise to redo if windows were streaky - but no revisit needed. Several options to pay - I did it with Apple Pay with a few clicks on my phone. Happy, happy!

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Samantha, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Window clean

Super clean Great communication from Preen and Clean. Highly recommended Many thanks😊

13. Januar 2026
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Antwort von Preen & Clean

Hi Margo, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Sparkling windows!!,

Not had my windows cleaned for some time but arranged for Preen & Clean to come and now they are sparkling!!! Would definitely recommend. No fuss and no bother.

12. Januar 2026
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Antwort von Preen & Clean

Hi Mrs Diane Cullis, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

The booking process was easy and…

The booking process was easy and straight forward. I did it end of December to book in for January. I got confirmation straight away when booked and then a text message the day before confirming when the service will be provided.
The gentleman came and did a fabulous job and then I got a message a few hours after with an invoice to pay via Apple Pay or through bank transfer. And then a receipt of payment once paid.
Easy , straightforward, great value for money highly recommend the company.
10/10.

12. Januar 2026
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Antwort von Preen & Clean

Hi J Barr, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 2 von 5 Sternen

Substandard to no cleaning at all - but still billed!

I didn’t think the service could actually get worse - but it did!

The latest visit occurred whilst I was out on a short dog walk, got back 10mins after receiving the invoice text to a house that had NO CLEANING.

No water marks around property, no droplets in any window, dirt and marks still visible.

The previous visit I was at home and although they got out the van and attempted a “clean”, a quick one wipe on all the downstairs windows (not even the back full glass door) with no suds was applied and no scrubbing. The cleaner obviously thought nobody was home, but I was watching.

It took weeks for a response via text and email that time. At least time time a lovely lady in the phone wavered the charge for the second time and cancelled my subscription.

This service used to be great, but of late it’s been appalling. Beware - you run a risk of being charged for minimal or no cleaning.

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Victoria, We’re really sorry to read this and understand how frustrating this experience has been. This is not the level of service we aim to provide, and we appreciate you taking the time to raise your concerns. We would like to provide further clarification following a full internal investigation.

We clean both 37 Olive Grove and 30 Olive Walk. This visit was the technician’s first time working in this area, and an address error occurred. The technician correctly visited 37 Olive Grove (and could only perform a front only clean due to a locked gate) but did not attend Olive Walk. Instead, 30 Olive Grove, which is directly opposite, was mistakenly cleaned in error.

Our tracking system shows the vehicle arrived at 11:15 and left at 11:33, a total of 18 minutes, which aligns with the work completed at 37 Olive Grove. When contacted, the technician immediately confirmed that two properties had been cleaned, highlighting that this was a genuine addressing mistake rather than an intentional failure to attend the street.

We fully acknowledge that 30 Olive Walk was not cleaned, and for that reason the charge was immediately waived. We understand how frustrating this was and apologise for the inconvenience caused.

A senior member of our team has been attempting to make contact to discuss this further, respond to the wider concerns raised, and ensure everything is fully addressed.

We take feedback seriously and have since taken steps to strengthen address verification on new routes to help prevent this from happening again. Kind Regards, Preen & Clean

Bewertet mit 5 von 5 Sternen

Nice and clean

Company came in the morning and got the job done. Windows look nice and clean, very happy with the service.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi JJ, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

It was easy to set up

It was easy to set up, the texts help to remind you when they are coming, it means no big bills as the online set up is efficient and easy to do.
And my windows are clean..amazing would definitely recommend .

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Karen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Great service

Great service. Great communication with bad weather

7. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Karl, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 1 von 5 Sternen

Windows were still dirty...

Windows were still dirty even after second visit, attempts to complain has netted no response and it appears respond they have the respond to message feature turned off.
Manor Drive Doncaster.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hello, Thank you for your feedback and review, it helps us improve our services.We're sorry you are unhappy with our service. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Update (13/01/2026) 7:51am: Hello, thank you for providing the additional information. We have now located an account under a different name, which explains why we were unable to find it initially. This has been passed on to our customer service team, and a member of the team will investigate and contact you as soon as possible. Kind regards, Preen & Clean

Bewertet mit 5 von 5 Sternen

Such a straight forward process…

Such a straight forward process nice and easy to set up and did a fantastic job!! Highly recommend

2. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Caitlynne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Highly recommended!

After struggling to find a cleaner for a year!! These guys were so easy and straightforward to book online, also pay online after the clean is done. My windows was literally shining when they had done them, came when they said they would no fuss highly recommend. Really pleased I found them. Thank you very happy customer 😊

19. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Karen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Excellent communication and great job

Excellent communication and the guy that turned up was mega helpful and did a great job.

Thank you!

22. Dezember 2025
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Antwort von Preen & Clean

Hi Kerry, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 1 von 5 Sternen

I went to my garden bin and the window…

I went to my garden bin and the window cleaner came and went before I could get back indoors so how could he clean in that time but still charged and company demanding final payment is made even after the cancellation of the contract which had been in place quite some time now and don’t seem to keen to listen to complaints just want paying for my porch covered with water marks and a dirty lounge window bedroom one appeared better but it’s expensive as well. Can’t remember fact date but this month.

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hello Joy, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Please be mindful our offices are closed until 2/1/2026. Our customer service team will reach out when they are back in the office.

Bewertet mit 5 von 5 Sternen

First window clean

Very simple, turned up when said, window cleaner knocked to confirm everything was done.

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Keith, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Very Professional!

Great communication, excellent Clean!

23. Dezember 2025
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Antwort von Preen & Clean

Hi Jane, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Great job

Happy with the service thank you

22. Dezember 2025
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Antwort von Preen & Clean

Hi Faz, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 1 von 5 Sternen

My windows were never clean

My windows were never clean, I left a review on Google and was advised yo contact someone and they will get back to me. I emailed on the 22nd December confirming all of my details.... still nothing.
Customer service is just dreadful. Family run businesses are usually more reliable. Very disappointed

20. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hello, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean

Please be mindful our offices are closed until 2/1/2026. Our customer service team will reach out when they are back in the office.

Bewertet mit 5 von 5 Sternen

Very clear pricing and a simple and…

Very clear pricing and a simple and quick process to book. Communication was excellent and the clean was completed very promptly.

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Smeatz, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service, excellent quality job and good communication .

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Lauren, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Bewertet mit 5 von 5 Sternen

Simple & easy 🌟

I was previously with this company in my old house and safe to say i liked being with them then! I have moved home since and have joined back up with Preen & clean, super easy to set up and not tied into a contract which makes it easier when moving home. Very simple & straight forward and I am happy with the clean and the service I have received! Highly recommend!🌟

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Preen & Clean

Hi Lorna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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