This is the second time I have ordered from them. 1st time delivery was slow but I liked the candle. Just reordered and order took 3 weeks, I got no response to my emails chasing and finally goods arr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We booked PoshBurn for their candle making experience for my sisters hen do and it was great! We had the whole place to ourselves and there was even hen do decorations which was a nice touch. Everyone... Mehr ansehen
I love the poshburn products especially fabric spray. Wish you would do an air freshener spray aswell... everything I'd great fast delivery well packaged products, great items.. Only one fault you ne... Mehr ansehen
I've been buying from Poshburn for years now but I've noticed in the last year their standards slipping. I got a wax burner last Christmas that arrived smashed and never received I replacement which... Mehr ansehen
Unternehmensdetails
- Kerzengeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Anbieter von Duft- und Aromastoffen
- Geschenkeladen
Vom Unternehmen geschrieben
PoshBurn is a family run business specialising in Luxury Home Fragrance Our products are Designer inspired & Vegan Friendly Handmade / hand poured with love in our workshop in Liverpool and famously known for our highly fragranced Soy Wax Melts, Reed Diffusers Candles, Fabric Sprays and much more
Kontaktinformationen
Liverpool, Vereinigtes Königreich
- info@poshburn.uk
- www.poshburn.co.uk
3,3
Akzeptabel
812 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I would avoid this company, items missing and damaged. Zero response from customer service
This is the second time I have ordered from them. 1st time delivery was slow but I liked the candle. Just reordered and order took 3 weeks, I got no response to my emails chasing and finally goods arrived yesterday, one item is missing and one candle was smashed. I sent email and photographs but again no response. I would avoid buying from this company as I’m now £60 out of pocket and very dissatisfied with their customer service.
25. März 2026
Order wasn’t sent then told it was out…
Order wasn’t sent then told it was out of stock even though it was listed on website as in stock had to chase for a refund which is really disappointing as I have placed many orders before & love the fabric sprays
4. März 2026
Order delayed zero response
It's been over a week since I placed my order which is still awaiting fulfilment I reached out to the email and Instagram but haven't received any response on where my order is.
Ive used Poshburn a few times and it's disappointing to have this level of customer service with zero to none communication
17. März 2026
Love my poshburn products……definitely…
Love my poshburn products……definitely recommend…..first class service from start to finish.
7. März 2026
Love this room spray
28. Februar 2026
honest, helpful, and constructive.
Im writing this review to be honest, helpful, and constructive. When I ordered some wax melts the ordering process was a breeze, a simple, easy to navigate website and simple checkout process. I waited a week for an order update / dispatch email and nothing came through. I sent a email chasing the order which obviously prompted PoshBurn to pack and dispatch the order an hour after they received it - the order sheet confirmed time and date the order was printed. I paid for royal mail tracked 24 postage and the order was dispatched with royal mail 48, not the premium service I requested and paid for. Further to all of these issues, the wax melts arrives damaged and the 1 pack even arrived without the finishing label on the front of the pack.
These are all minor issues but when you are paying a premium price for a premium product, everything should be satisfactory.
***The wax melts do smell amazing, you will not be disappointed ***
There must be a reason that the order didn’t print when placed and this should be looked into by PoshBurn so that other customers do not feel they have to chase an order. PoshBurn should also look at the packing process to avoid packs being damaged in transit.
5. Februar 2026
Poshburn 10/10
I have Been using poshburn for a while now and I’m always impressed with the quality and consistency of the products. The last time I ordered my go to product was out of stock, but the company kept me up to with updates and offered me an alternative. Which I wanted to wait for my usual product. Not long after my product was shipped out no problem!
8. Januar 2026
I’ve been shopping with poshburn for a…
I’ve been shopping with poshburn for a while now and I can definitely say there’s no one like that around. Her candles and fabric fresheners are the best. They are of superb quality.
4. Dezember 2025
Not received goods or no delivery update 2 weeks after purchase
31. Oktober 2025
Avoid
Avoid. Unwilling to respond to refund request and avoiding communication. Poor business values.
10. November 2025
Bewertung ohne vorherige Einladung
Fabric spays
I have been a posh burn customer for years and I just have to say the products are amazing. I have tried a few different ones and everything has been beautiful. Highly recommend.🫶
20. Oktober 2025
I absolutely love the Wax Melts,❤️ but…
I absolutely love the Wax Melts,❤️ but get really frustrated at how long they take to arrive.
22. Oktober 2025
Amazing products
17. Oktober 2025
Quite disappointed with this order and…
Quite disappointed with this order and I hate to say it as I love pish burn products. I ordered there new scent which was lovely but the other wax melts was as if the perfume wasnt added. I don’t know if it was maybe a mistake or something but I’m unable to burn them as it doesn’t smell nice. Even my friend commented so I knew it wasnt just me. I really hate leaving a negative comment and I’m sure it’s just been an error if some sort. Posh burn is my favourite place for wax melts and I will order again to see what my next order is like. If the same again I won’t be reordering again I’m afraid
6. Oktober 2025
They dont smell as they used to.and ive…
They dont smell as they used to.and ive notice cos ive ordered off your company for a while now
8. Oktober 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.