Pos Malaysia Berhad Bewertungen 

I bought a camera and they haven't shipped it out yet. My camera been there for 3 days now

slowest courier EVER ! disgustingly slow not like the other courier.. 3 days in sorting centre without moving at all... such a bad courier.. should've change the name into POSSLOW

I had a parcel coming from India, bought on a American plat form Distacart. The delivery delay was due to the Chinese New Year holidays. I was worried that my expensive ghee will go bad. I called pos Laju customer service and within two hours, their staff, Fazrul Azlan delivered it. I really appreciate and thank Pos Malaysia for listening 👍

Visited POS Laju in Victoria St Penang and could not fault the service and demeanour of the staff: terrific patience and professional assistance with my international freight needs. Highly recommend this friendly service.

Worst postal service, I won't buy anything if the seller using Pos Malaysia service. The tracking status show the item is out for delivery for 2 days but still unable to deliver. I have to call them to stop attempt to deliver the item and I will go to collect myself.
The customer service is also the worst I ever faced. Need to lodge in a compliant but took me half an hour also unable to address my problem.
Their website also do not have any proper channel for customer to lodge complaint or feedback.

4 days I had made 4 calls and asked 4 times POS LAJU to proceed with the parcel to the receiver in India when I noticed the parcel kept a bit longer at KLIA. Today I made a call again and the officer said the same things, which is he will inform their team to proceed to the receiver in India.

But what is the worst is the parcel is now in hub Alor Setar, Kedah.
I'm having a bad experience using POS LAJU; the cost of courier paid is quite high, RM 330.00. Today it has completely been 1 week and the parcel is still in Malaysia.

Delivered my International parcel to an address with no House number or even a street then tried to blame the sender As the parcel was delivered to what was written on the consignment note. Liars.

Dulu aku puji pos laju.. Tapi sekarang sudah lain.. Tidak amanah, tidak jujur.. Parcel ditanda out for delivery tapi barang tidak pernah sampai.
Tiada call, tiada chat, tiada gambar bukti penghantaran.
Saya terpaksa buat aduan sendiri.
Sangat kecewa dengan servis PosLaju.
Tidak akan guna servis ini lagi.selagi tak ada response tak ada barang aku di tangan, dan ganti rugi.. Aku takkan halalkan apa Yang kamu ambil dan aku takkan maafkan.. Kau buat baik macam mana pun didunia ni. Kalau buat Salah kat manusia manusia takkan maafkan dan tak halalkan.. Terseksa kau di kubur dan akhirat nanti.. Aku harap shoppe takkan guna lagi pos laju. Aku dah report kat shoppe macam mana buruknya pos laju.. Mereka akan pantau kamu..

late delivery

I don't know this is POS LAJU or LAMBAT, the delivery process is too slow and delay!

If possible I will not give even 1 star.
The customer service is totally sucks. I kept repeating what I had mentioned in almost 2 hours online chat and eventually they just simply closed the conversation because is after working hour.

They rejected my refund and kept giving the statement which is totally irrelevant and not applicable to my transaction. Wasted 2 hours contacting them. Please be reminded not to use pos Malaysia/

Never ever use poslaju again..
6 day item still not deliver from PJ to JB.
So regret to use poslaju!!!!!!

Worst consumer experience ever! Checked the status of my parcel that I was trying to send a Christmas gift to a friend in SG and it showed failed attempt delivery. Proceeded to connect with POS Malaysia support team and the reply I got from the support agent was surprising. Asking me to get the recipient(which is my friend) to check with the local courier, SingPost as they have handed over the parcel for delivery without providing ANY form of reference number. All of this process was disclose by the agent which shocked me as to why do i need to know all of this and the parcel was passed on without my consent. Without a proper solution Im left hanging, wonder what has happened to my parcel which was sent weeks ago so that it will arrive before Christmas. Should gone with other 3PL which I would not have such headache. No wonder POS Malaysia is loosing its competitive edge compared to the other 3PL providers out there.

Worst place to have international mail routed via. They are so slow to do anything. Their customer service is a disgrace. Their website lacks basic information about the current state / location of a parcel. The UX of their site is confusing. Wish I had known ahead of time that the seller would ship via a terrible service.

Absolutely awful and consistently so. I first travelled to Malaysia in 1978. Since then, I know no Malaysian or non-Malaysian who considers the Malaysian postal service anything other than incompetent and corrupt. It is virtually impossible to send packages from abroad and it has been ever since first visiting Malaysia

The courier has bad ethics in the application, asks for a fee, when the package arrives, they don't tell you what time it will arrive, high emotions, don't like the courier named Mohd Hafiz bin Roslan, very bad ethics

Kimakkm punye poslaju lambat btul. Dh sminggu moto aq tk gerak2 erkkk siall btul

Miri - Rude driver and expect customer to always pay using QR only eventhough I order via COD. Keep delaying the delivery process.

My parcel got lost or stolen and no feedback from them even after making a report. Poslaju just couldnt be bothered. Everyone out there, STAY AWAY FROM POSLAJU!