Pogo.com Bewertungen 

I tried to open my Pogo Club account; I've had it for over 10 years. Today it wanted me to verify my account using a code it sent to the email account I had when I first joined the club. I no longer use that email and cannot access the account. I tried to change the email on my account, but was redirected several times. I gave up when I was told I would need to pay $80 for a 30 minute phone chat with an "expert". I no longer have access to the remainder of the year I already paid for.

I have liked pogo i’ve currently earned like $179 but 67 of it is pending, even though it says instant cash out. When I contacted the support about the two previous cash outs that were also pending support gave me some lying about sometimes they need additional information or there is a required review yet every single time I cash out it’s a required review one to three days it’s getting frustrating because it says on the top instant cash out, but it’s definitely not instant. They’ve been really good about paying out, but I think it’s false advertisement to say instant when it’s not and I feel picked on because every single time I cashed out I get a random review. It’s not right especially when this last cash out for $68 is my reward for spending 200 in an app purchase on a Game that 200 came out of my account instant you would expect the reward to be paid instant, especially since it says it is

They have no customer service contact, or a way to get in touch with them. I have been trying email, tjeir forum and can't a certain game to launch.

I use pogo mostly to play canasta and it has been a very frustrating and annoying experience this time around. The game is plagued with cheaters using cheat codes to boot you out of the game when they are losing, stall the game using a timer glitch at the beginning of the game, and if all else fails they just leave the game if they are losing and you don't get the points for the win. There is no customer service to speak of; the "contact us" button is a link to the image of the contact us button, no joke! For the price paid for a membership, you would think they would at least give some kind of customer support.
This has happened today, and every other day for the year that I have been playing. I will not be renewing my membership. oh.... and if you complain about it in the support forum, they just remove your permissions to post or respond in the forum anymore. Great solution Tech support! LOL!!

I joined Pogo when I was younger many years ago and have had many profiles. At least 10 years or so I have been off and on of Pogo, any time I cancel my subscription SUDDENLY the game wont work, I lose connection and this happens repeatedly as I used to pay monthly. Now on to the games. Almost every game is rigged so you will not win so you have to buy the "extra help" to finish a game. It does this with all games not just one or two. They can deny all they want but I know other POGO players complaining of some thing-it was not this bad years ago like 2000 or so. It is horrible how bad companies treat people so they can get more money.
So you want to try customer service-doesn't exist !!!!!

I just tried cashing out and was greeted by the new process for verification which involves face recognition. At first I gave it a try because I thought it was only temporary (just to verify that I'm human). But when it failed I decided to read the small print before I tried again. Then I saw that this information was being stored and shared with partners. I decided, no way was I going to give an gaming/points app my biometric information to keep, store and share for a $7.76 Amazon gift card. They can keep it!

I joined Pogo games yesterday and today I am locked out of my account. It is very disheartening to me because I apyed for a full year of Club Pogo. I had a hard time finding the help desk to unlock my account and I was finally able to submit a request and still haven't heard anything for these folks. I am older and I am not computer savvy. If there is a reason I am locked out of my account after being a member one day I can assure you that I didn't do it on purpose. Thumbs down with this company. Are they so ashamed of their product that they cant talk to customers directly. Are there so many issues that their phone is ringing off the hook and they can't keep up with the complaints. It makes me go Hmm!

Company has failed to comply with the Minnesota consumer data protection act I will be fileing a complaint with my states da unless I revive a response my data has been deleted

Seems very suspicious that just after my subscription expired I keep losing my connection in the middle of a game! It worked fine before that.

I resubscribed to pogo games after being away from it for 10 years. What a disappointment. I'm using the proper browser, Google Chrome, on a desktop 2024 Mac computer. Games malfunction constantly. After my paid month is up, I will not be continuing my subscription.

Used to be a fun game. Prices keep going up and prizes get lower. Half the games don’t work right and cheat you. The new Pogis are terrible. Why would I want pogis for games I don’t play? Stopped buying anything and after my membership is over, goodbye pogo. I can never report anything as I can’t find out where, not that it matters as they don’t care.

Biggest disappointment ever! The whole gaming community put time and money into your pockets, and you take what everyone wants to enjoy away! The old days were better, that was almost 20 years ago. Don't think i can support "EA" Electronic Arts anymore, how sad.

I have been playing Pogo games for 20 years, long time. Don't care about points or prizes, etc. Just want to play Spades and Poppit. Yesterday the games stopped showing the full picture. Can't click PLAY or anything to advance the games. Can't see the bottom of any game!!!!!!!!!!! Are they trying to force me to pay-to-play, after all these years??

I tried to cash out over 17k points and after about two weeks they show it claimed expired. What a joke this scam of a company is. I have moved on and do not recommend this.

I cannot load my favourite games e.g. jungle-gin and there is no where to get help. I am in Australia and have been club member for many many years but it seems i will no longer be one as Pogo does not care

I have been using pogo for about 6 months and everything was running fine until September of 2025. When I try to cash out my earnings, been trying for over a week, I am not getting a verification code. Customer service says it's an issue on my end but it definitely is not. I will be unistalling the app and never using it again.

Won't credit anything unless you do an entirenoffer.

Complete sezzle Step 1.
Refuses to creditnunless i do Step 2.

Class action law suit lets sue them.

Pogo has been scamming since 2oo4nthey deserve it.

They will not honor or reward your game achievements, even if you can prove you’ve done everything right. I just finished the last game I’ll ever download from these scammers. As others have stated, they mysteriously stop tracking your earning progress and you end up just wasting your time trying to hit the goal.
They will give you very small amounts (the first achievements that you hit) but anything larger (as the reward points reach higher amounts for completing higher, harder levels) they will refuse to credit you for.
Really wish I had read trust pilot reviews before I wasted my time.

If I could, I would leave you a negative 1. This company is a scam. Everything went good for a few months. Then all of a sudden , my cashouts were becoming complicated. I started to have to wait 3 days. Then when you have to cashout, you have to take a picture. Pogo came back with another lady looks just like me. Are you serious? I look like someone else. I had to verify my account again. We got the whole issue settled. Then today I tried again to cashout, and again it said under review. PEOPLE STAY AWAY. THIS IS WHAT THESE SCAM COMPANIES DO.

Do not trust Pogo. As you play games for points and achieve higher payouts, the tracking mysteriously 'disconnects' and Pogo won't honor the payout even though the requested back up is supplied. They have a one 'manual' adjustment per game available. Very unethical company.