From the initial quote to final installation, we were really impressed with the service we received from Plantation Shutters. All the staff were very knowledgeable about their products and the price q... Mehr ansehen
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From the initial quote to final installation, we were really impressed with the service we received from Plantation Shutters. All the staff were very knowledgeable about their products and the price q... Mehr ansehen
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The initial measure up and consultation was very efficient and well explained. We knew there was a long wait but were given approximate timings. We were advised when shutters would arrive in UK and an... Mehr ansehen
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I have used Plantation Shutters three times in the past couple of years. When they fitted shutters at the front of my house I was delighted with the result and not long after I chose them to install... Mehr ansehen
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We were recommended Plantation Shutters by a relative as they were very happy with their shutters. We had an excellent experience also. A member of the team came very quickly to measure up. He explain... Mehr ansehen
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Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.
Robert James
Unit 10 River Reach Business Park, Gartons Way, SW11 3SX, London, Vereinigtes Königreich

Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Efficiency,friendliness and great value

Antwort von Plantation Shutters Ltd
Always incredibly helpful, wouldn't go anywhere else. They provide a quality product, a great service and at a decent price. Couldn't recommend Plantation Shutters highly enough

Antwort von Plantation Shutters Ltd
I recently had shutters installed and couldn’t be happier with the whole experience. From the first consultation to the final installation, everything was handled professionally and with great attention to detail. The shutters look amazing — The installer was great, and left everything spotless.

Antwort von Plantation Shutters Ltd
Very friendly and efficient service from first enquiry to the fitting of shutters.
Excellent value and quality.
Would recommend 100%

Antwort von Plantation Shutters Ltd

Antwort von Plantation Shutters Ltd
This is the third time we've used Plantation Shutters. The quality of product and service are both great as they always have been. No hesitation in recommending.

Antwort von Plantation Shutters Ltd
As part of a £1m+ significant home renovation project, our interior designer recommended Plantation Shutters (Beaconsfield branch) to manufacture and fit shutters in my shiny-new custom joinery office on the 2nd floor of my new home. Rather clumsily, a number of measurements taken by Lee at Plantation Shutters prior to manufacture were taken incorrectly. Therefore, when my new shutters were fitted, due to the mistakes made during the measuring process, they didn't fit correctly such that the windows in the room cannot be opened! Not only is this just plain 'inconvenient', it could also be life threatening, because should there be a fire, there would be no way to escape, so the consequences of rather poor workmanship could be dire. So naturally I requested them to be remade and refitted to the correct dimensions. Initially they agreed to honour my polite request, but upon chasing them for a fitting date, they informed me that they now won't fix the problem on the grounds that my interior designer [with whom we were no longer working for some unrelated unlawful commercial reasons] hadn't 'authorised' it! So in summary, despite the fact that Plantation Shutters had been paid in full for my custom shutters such that they were happy enough to fit them in my home, they decided to wriggle-out of having to put-in the effort to fix a catastrophic and potentially life-threatening product / installation fault because a somewhat unconnected 3rd party "hadn't authorised it"! By way of relevant background, I am an ex-CEO of one of the largest and prominent customer-focussed software tech firms in Europe, so I'm very au fait with the concepts of warranties and how they should follow the product rather than the person who may have simply placed the original order. A good analogy would be buying a brand new car. Who benefits from the warranty should that car be sold within its warranty period? The person who originally ordered the car or the new owner? Of course the new owner because the warranty follows the product.
As I trust is obvious, my gripe here is twofold - 1) Careless workmanship resulting in serious product faults, and 2) A complete misunderstanding of business ethics and reasonable accountability. I admit there are only a few poor reviews of this company, but sometimes it only takes a few to scratch what might look like a shiny surface to reveal what truly lies beneath.
In all my years, I've never experienced anything like this extremely unprofessional behaviour to what, make ridiculous excuses to save a few quid!?
I know it's not pleasant to read reviews like this, but I've done it because if a disaster occurred (such as the fire example above) because I hadn't written this review, I'd never forgive myself...
Finally, from a pure UK legal perspective [should just common logic and REAL customer care not suffice], manufacturer warranty (a voluntary / contractual guarantee) and statutory consumer rights is indeed a bit of a minefield. However, in this case Plantation Shutters Limited (UK Co. 03070306) warranty is expressed as a promise about “our shutters” being defect-free in materials or workmanship, with no wording that limits cover to “the original purchaser only” or voids it upon resale/transfer. Furthermore, I would certainly have rights given that the purchase named me and my house as the install site and hence the end-customer thereby removing any legal ambiguity.
My review is dated today as I have just called them to enquire as to whether or not they intend to maintain their stance and they have confirmed that they do.

Antwort von Plantation Shutters Ltd
Excellent customer service and good communication. Whole process very easy.

Antwort von Plantation Shutters Ltd
Friendly and helpful service, speedy installation, not to mention the good quality shutters.

Antwort von Plantation Shutters Ltd
Plantation Shutters did a great job of getting the look and practicality that we were looking for. Friendly service. Vincent came and did the measuring and brought samples and examples of previous work. Matched a competitive price from another retailer. When the shutters were fitted there was a difference in how they had been measured so the shutters were taken away to be altered slightly, but this was handled without fuss. We live in an old house with some some walls being slightly unusual angles, so there was a gap around the edge of the shutters which had to be filled with caulk. So just be aware that in older houses there cannot be a "perfect" fit. But we are very happy with the quality service and month after they were fitted.

Antwort von Plantation Shutters Ltd
Great installation of our lovely shutters with minimal disruption but also great customer service. About two years after installation there was what was a problem with one of our shutters. Plantation came round within a few days and fixed it under guarantee. Then one of our family this Christmas (2025) broke a slat. I rang the company and the call was answered with no delay and the lady who answered, Chris, was able to deal with it. I expected a visit as necessary and was expecting to have to pay but she said they would send a few spring loaded clips that I could use to put back the slat into the fixing holes (I repaired the slat with super glue). They arrived the next day and I was able to put the slat back in place. Most satisfactory!! I recommend Plantation with no hesitation

Antwort von Plantation Shutters Ltd
The shutters were top-notch, the service was outstanding, and communication was consistently effective.

Antwort von Plantation Shutters Ltd
Absolutely Excellent, from design to fitting.
It’s great to get a local company that designs and fits Plantain Shutters all in house with their own designs and fitters and no subcontractors involved.
We had a rather large and awkward job for four rooms. Vincent came along from their design team and did a wonderful job. Shutters arrived on time and price as quoted .All done in one day and they cleared up perfectly. Well done Vincent. Thank You for the stunning job.

Antwort von Plantation Shutters Ltd

Antwort von Plantation Shutters Ltd
Had my blinds and shutters fitted by Plantation, very professional, very priced service. Highly recommend.

Antwort von Plantation Shutters Ltd
High quality shutters. Fantastic customer service. Very trustworthy. Just took a very long time to arrive after ordering.

Antwort von Plantation Shutters Ltd

Antwort von Plantation Shutters Ltd
From start to finish the service was seamless, the detail and quality is really beautiful. Thank you

Antwort von Plantation Shutters Ltd
Definitely recommend this company and product. Ordered the white, metal, security shutters for a bay window. Not only do we get great security, they look fabulous and generate a lot of light too. Fantastic service and product all around from Planation Shutters. From Lee’s measuring and quoting, Grace’s help with order placement, Michelle’s assistance with delivery and Vincent’s installation. Would 100% do it all over again. Love our white metal security shutters and can’t wait to be able to open the sash windows in the summer without feeling vulnerable to passers-by. Thank you.

Antwort von Plantation Shutters Ltd
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